Not exact matches
We wanted to
share the most recently computed average rates for key
performance metrics for
law firm email marketing campaigns in 2013 (based on the approximately 4.8 million emails sent by our
law firm accounts during 2013).
The
sharing of views and ideas, selecting strategic priorities, planning and implementing goals, making financial decisions, discussing
performance — all of these processes in
law firms naturally — and necessarily — involve some element of differentiation and disagreement.
A recent forum on
Law Firm Financial
Performance & Metrics featured prominent panelists who
shared practical advice on how
firms can increase profitability in a market with little to no demand growth.
He goes on to describe the reality of the way many
law firms operate: billable hour requirements (even from
firms who claim they don't use hours as a basis to measure
performance), increased financial rewards for increased hours, partner pressure to maximize hours, short - term thinking, disincentives to
share client responsibilities or information, and more.
This will result in
law firms winning or losing significant market
share based on actual
performance (vs. pedigree).
Once I started
sharing with my
law firms their
performance data, they became hungry for more.
In part two, coming soon, Mark takes Bill through the
sharing of the results of the
performance evaluations with outside
law firms.
In part one of this series, Bill explores why Mark decided to create his own
law firm performance management program and how it helped him improve his department's contribution to the corporation and
share the business story of his legal department with company leadership.