You learn their professional skills, strengths, job stresses, and
accomplishments, as well as aspects of their personal
lives such as a favorite hobby, the
significant people in their
lives (children, spouse, boyfriend / girlfriend), and where they
live.
While all of those
accomplishments are admirable, what's often missing from industry awards are all the other countless agents who have had
significant impacts on the industry & people's
lives... beyond selling homes, that is.