, so washing my hair everyday is a necessity: three days of Neutrogena T / Sal and four days of
a simple clarifying shampoo — and every day conditioning, being sure to squeeze excess water out of my hair first, and then letting the conditioner sit on my hair for three minutes or so.
If employees disagreed on something as
simple as how many languages should appear on the bottle of a new
shampoo, they were expected to consult books of «PACE models» (in P&G lingo: Process owner, Approver, Contributor, Executor) to
clarify who had authority in various instances.