PROFESSIONAL EXPERIENCE CATHOLIC HEALTH INITIATIVES, Virginia Beach, VA (6/2010 to Present) Appointment Scheduler • Interview patients to determine their
personal information such as name, date of birth and address •
Skim through doctors» notes to determine need for immediate appointment scheduling • Ask patients what type of doctor they would like to consult and determine their schedules • Create appointments with doctors after ensuring that they are free in that time slot • Provide patients with
information on the date and time of scheduled appointments • Cancel or rearrange the days and times of appointments to meet the varying limitation / constraints of both parties • Respond to inquiries
over the telephone and in person and give appointments to pre-enrolled patients • Code
information into files and databases and review them for accuracy and completeness • Maintain files and databases in a confidential manner and respond to internal requests for patient
information • Schedule pre-examination tests and ensure that any needed / necessary equipment is available • Provide patients and families with
information on the facility's services and procedures