Good customer service is a prized commodity to assure the continued growth of
the smaller pet store chains.
In addition to the larger companies,
smaller pet store chains and independent retailers are successfully increasing in the industry.
Not exact matches
Lotus Dog Food is made by the owners of Centinela Feed and
Pet, a
small chain of high quality retail,
pet stores in Los Angeles, USA.
I recommend avoiding treats in the
chain pet stores and going for healthier treats at the
smaller stores or online.
«A review of state and USDA inspection reports from more than 100 breeders who sold animals to the nation's largest retail
pet store chain revealed that more than 60 percent of the inspections found serious violations of basic animal care standards, including sick or dead animals in their cages, lack of proper veterinary care, inadequate shelter from weather conditions, and dirty, unkempt cages that were too
small.
When GfK works with
pet specialty retailers, we can analyze the customer database for an entire
chain or just a single
store and assign the people within to one of six categories, which include: • Privileged
Pet — Representing nine percent of consumers, these higher - income
pet owners prefer
smaller pet shops and are willing to spend a lot of money on their dog or cat.
Good examples of those
chains include
Pet Valu in Ontario, Canada and the Mid-Atlantic U.S. with 350
small - format
pet stores.
«We are still a relatively
small company, so we want to increase our distribution, including within some of the strong multi-unit
pet store chains that are out there,» explains Cao.
PLMA attributes the inclusion of the
Pet Care Pavilion to increased growth of
pet food and
pet supplies sales in traditional supermarket, drug
chain and mass merchandisers, in addition to large
pet superstores and
smaller independent
stores.
The relative success of the industry has created a tough competitive environment, where
small, independent
stores must go up against not only big - box retailers, but also online outlets that wield price and convenience as a weapon, and a rising class of
chain retailers backed by the formidable resources of outside investors looking to get in on the lucrative
pet market.
ith online, big box and
chain stores grabbing a significant percentage of the retail aquatic
pet market, there is precious little left for
small, independent
stores to call their own.