Sentences with phrase «social customer service solution»

HootSuite also announced a new partnership with Attensity in June, combining HootSuite's social platform with Attensity's automation capabilities for a best - in - class social customer service solution.

New York, NY About Blog Conversocial is a leading provider of cloud - based social customer service solutions.

Not exact matches

In early June, payroll services colossus ADP suddenly blocked Zenefits accounts from accessing its ADP Run HR and payroll solution for small businesses, claiming that Zenefits traffic was overloading its servers and that Zenefits connected with ADP payroll resources in a manner that threatened to expose Social Security numbers and other sensitive customer data.

About J.D. Power & Associates Headquartered in Westlake Village, Calif., J.D. Power & Associates is a global marketing information services company providing performance improvement, social media and customer satisfaction insights and solutions.

Through its host of customer experience (CX) solutions — ranging from customer surveys and mystery shopping programs to contact center services and social media monitoring — Market Force is empowering new and existing clients to protect their brands, delight customers and increase revenues.

Lead analytics expert technical consultant teams in delivering project implementations and configurations Strategist for Client Implementations of Adobe Marketing Cloud Products (AEM, Analytics, Target, Social, Campaign, etc.) Participate and lead internal brainstorming and creative thinking sessions that solve client / prospect digital marketing roadblocks, customer roadmap & journey strategies, technical integrations, and discover upsell opportunities Leverage digital marketing consulting skills to assess client's requirements in aligning proper resources and provide on - time delivery of the scope of work Key strategic member of sales and business development teams by providing expert solutions to prospects leading to purchasing content management systems such as Adobe AEM (CMS & Communities), Target, Campaign, Analytics and other digital marketing technologies and services Collaborate with all business units including: consulting, technical, sales, and marketing Developed acquisition & demand generation strategies via event, email and content marketing programs Establish excellent sales and client retention strategies and demand generation by providing guidance through evaluation of current technologies and sourcing of complementary products and services to recommend Created sales strategy to increase sales pipeline and focus on opportunities in both inbound and outbound marketing Co-Sell, Cross-Sell, Upsell & Strategize with Partners.

Octopus Investments also invests, on behalf of its customers, in a range of different businesses and industries through its Ventures and Specialist Finance Teams, these will include construction of housing, schools and hospitals, delivery of tech solutions to every day services (such as entertainment, property and social), food distribution, private jet services, chauffeur services, distribution of healthcare products.

Moreover, we expanded the Global Pet Expo Academy with more speakers offering retailer education on topics such as social media marketing, competing with online retailers, merchandising tips, customer service solutions and the hottest topics in employment law.

The Academy, managed by PIDA, featured 20 speakers offering 35 hours of retailer education on topics such as social media marketing, competing with online retailers, merchandising tips, customer service solutions and the hottest topics in employment law.

About J.D. Power and Associates Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company providing performance improvement, social media and customer satisfaction insights and solutions.

• Deep knowledge of the restaurant business, with a great ability to provide exceptional first contact customer services • Track record of providing customers with the highest quality of service by ensuring their comfort and accuracy of order • Well - versed in taking accurate orders, relaying them to the kitchen and ensuring timely delivery to patrons • Excellent communication and listening abilities aimed at responding to customers» requests and fulfilling their needs aptly • Adept at making prompt and effective decisions during rush hours targeted at ensuring consistent and high quality services • Exceptionally well - placed multitasking and organizational skills, with a strong ability to respond to several requests at the same time and come up with solutions to everyday problems • Excellent attention to detail and social perception, aimed at being aware of customers» reactions and complaints, with a great ability to handle adverse situations with tact so that they do not affect other customers • Exceptionally service oriented with excellent coordination and communication skills • Able to effectively handle restaurant waiting list during high volume rush hours

Tags for this Online Resume: Geater New York Area, Team Leadership, Customer Retention, Hiring, Training, Customer Service Management, Digital and Social Media Associate Manager, Call Center Manager / Inside Sales / Customer Service Manager, Solutions Selling and Issue Resolution

Tags for this Online Resume: VoIP, Call Center, Contact Center, PBX, SIP, IVR, Self Service, ACD, Unified Communications, Workforce Management, Quality Monitoring, Interactive Intelligence, Social Selling, Social Sales, Social Media, Customer Service, Customer Relationship, Customer Experience, Salesforce Administration, Seibel Sales, Seibel Call Center, Cisco ICM / UCCM Enterprise, Cisco IPCC Enterprise, Cisco IPCC Express, Cisco Customer Voice Portal, Cisco AVVID, Avaya G3R ECS / EAS, Avaya Aura Session Manager, Avaya Customer Interaction Suite, Avaya Modular Messenger, Nortel BCM, Nortel Call Pilot, NICE Systems, Aspect Solutions, Genesys Labs Framework CGE, Juniper Network Sales Associate, Juniper Network Sales Specialist, Witness Systems, Pegasystems, Blue Pumpkin, e911, vXML, Java, HTML, Visio, SQL, IEX, inContact, Davox, Microsoft MCSE, Sun Systems

Areas of Expertise * Operations Management * Staff Management * Training Development * Local / Regional Marketing Solutions Human Resources * Public Relations * Social Media * Customer Service Communications / Presentations * P&L Management * Strategic Planning * Consulting

Edinburgh About Blog Smart, efficient email management software for exceptional customer service Logicalware is a cloud based customer support solution for the efficient management of inbound email and social media enquiries.

J.D. Power is a global marketing information services company providing performance improvement, social media and customer satisfaction insights and solutions.