Sentences with phrase «software in a call center environment»
Lead a team of 25 to 30 technicians that supported the users of the United Parcel Service's online software in a call center environment.
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Provided telephone, email, chat and remote desktop Level I and entry - Level II support for proprietary software in a call - center environment
Take support center calls, troubleshoot hardware and software scenarios of over 400 applications on various systems, throughout the Bronson network on and off campus in a healthcare environment.
Performed call center support and helpdesk team lead support in a fast - paced, 24x7, deadline oriented environment including software / hardware installations, maintenance, upgrades, and troubleshooting.
Expertise in software and hardware configuration and installation of PBX switches and voicemail systems as well as programming and engineering in a call center environment.