Spa Director — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, executing spa and salon administration functions, overseeing sales and marketing operations, and implementing cutting - edge industry techniques and trends Collaborate in all phases of strategic planning with other members of management team, including product inventory control, marketing and sales strategies, product and service offerings, client service, event coordination, and area competition Provide continuous assessment of key markets, potential customers, and capital utilization, while furnishing oversight and guidance regarding policies and procedures, budgets and financial forecasts, and client experience considerations Perform needs - based and situational assessments of policies and procedures to improve operational efficiency, manage and reduce costs, promote both employee and client satisfaction, and deliver a luxurious experience to high - profile clientele Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, continued supervision of 40 staff, and the promotion of a performance - based environment leveraging individual talents for group benefit Develop and supervise support staff to aid in effective sales, marketing, and service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion, including newsletter and article distribution Ensure effective execution of all administrative, HR, and financial aspects of business management, while analyzing and presenting important information to executive staff, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, referral generation, and the leveraging of cross-sales opportunities Create and implement firm marketing and sales strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of products, services, techniques, and relevant tools, while committing to continued advanced technical education with respect to complex spa, salon, and fitness concepts and studies Act as a liaison between clients, vendors, sales and support staff, and other management partners to facilitate information flow and drive operational efficie
Spa Director — Duties & Responsibilities Lead through example with consistent work ethic, attitude,
and professionalism, executing
spa and salon administration functions, overseeing sales and marketing operations, and implementing cutting - edge industry techniques and trends Collaborate in all phases of strategic planning with other members of management team, including product inventory control, marketing and sales strategies, product and service offerings, client service, event coordination, and area competition Provide continuous assessment of key markets, potential customers, and capital utilization, while furnishing oversight and guidance regarding policies and procedures, budgets and financial forecasts, and client experience considerations Perform needs - based and situational assessments of policies and procedures to improve operational efficiency, manage and reduce costs, promote both employee and client satisfaction, and deliver a luxurious experience to high - profile clientele Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, continued supervision of 40 staff, and the promotion of a performance - based environment leveraging individual talents for group benefit Develop and supervise support staff to aid in effective sales, marketing, and service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion, including newsletter and article distribution Ensure effective execution of all administrative, HR, and financial aspects of business management, while analyzing and presenting important information to executive staff, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, referral generation, and the leveraging of cross-sales opportunities Create and implement firm marketing and sales strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of products, services, techniques, and relevant tools, while committing to continued advanced technical education with respect to complex spa, salon, and fitness concepts and studies Act as a liaison between clients, vendors, sales and support staff, and other management partners to facilitate information flow and drive operational efficie
spa and salon administration functions, overseeing sales
and marketing
operations,
and implementing cutting - edge industry techniques
and trends Collaborate in all phases of strategic planning with other members of management team, including product inventory control, marketing
and sales strategies, product
and service offerings, client service, event coordination,
and area competition Provide continuous assessment of key markets, potential customers,
and capital utilization, while furnishing oversight
and guidance regarding policies
and procedures, budgets
and financial forecasts,
and client experience considerations Perform needs - based
and situational assessments of policies
and procedures to improve operational efficiency, manage
and reduce costs, promote both employee
and client satisfaction,
and deliver a luxurious experience to high - profile clientele Identify
and utilize talent among team members with focused training efforts, targeted professional recruitment, continued supervision of 40 staff,
and the promotion of a performance - based environment leveraging individual talents for group benefit Develop
and supervise support staff to aid in effective sales, marketing,
and service
operations, delegating important tasks
and assignments while providing timely follow - up to ensure task completion, including newsletter
and article distribution Ensure effective execution of all administrative, HR,
and financial aspects of business management, while analyzing
and presenting important information to executive staff, stakeholders,
and other relevant parties Address key client
and management queries
and resolve them in an expedited manner, promoting sustained revenue growth through client retention, referral generation,
and the leveraging of cross-sales opportunities Create
and implement firm marketing
and sales strategies while tracking performance versus internal
and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of products, services, techniques,
and relevant tools, while committing to continued advanced technical education with respect to complex
spa, salon, and fitness concepts and studies Act as a liaison between clients, vendors, sales and support staff, and other management partners to facilitate information flow and drive operational efficie
spa, salon,
and fitness concepts
and studies Act as a liaison between clients, vendors, sales
and support staff,
and other management partners to facilitate information flow
and drive operational efficiency