Whitech USA, Inc. 06/2004 — 06/2009 Special Projects
Manager • Provided level 2 technical support to clients for all software releases • Managed
specialized network integrations of software with VPN Tunnels and enterprise level firewalls • Coordinated and established interfaces with business partner software including Xerox • Wrote two applications in C++ that allowed company kiosk imaging software to automatically send orders to an Agfa D - Workflow and Kodak DLS systems • Authored windows service in C# which automatically sent orders to the wholesale
lab • Maintained office network, Nortel Networks phone system, Windows 2003 SBS server, and offsite servers • Tested latest software releases and reported bugs to development team