Sentences with phrase «staff retention by»

Other examples could include outlining your dissertation (e.g. «achieved a first class distinction grade in my dissertation on x»), or more quantifiable achievements you may have attained whilst in previous positions (e.g. «increased staff retention by x % during my time in employment», «an increase in students» grades by x» etc..)

Not exact matches

Fathers mainly use flexible working or adjust leisure time to achieve higher levels of involvement with their children (Dermott, 2006) and flexible working is seen by some employers as a tool to boost productivity and improve staff recruitment and retention (Jones, 2003; Reeves.

Business would also be wise to support parents of young children seeking part - time work since research demonstrates that family - flexibility has pay - backs by cutting sickness rates and improving staff retention, loyalty and productivity.»

Also, many companies have found that the judicious use of contractors can help minimize the «burnout» and increase the retention of permanent staff by reducing workloads.

Operating from a network of local offices and depots across the UK, Norse is today recognised by the education sector as a safe pair of hands; a reputation clearly justified and evidenced by the group's 96 % client satisfaction, high business retention and staff retention, all well above the national averages for the industry.

By using data from the Illinois State Board of Education Teacher Service Record (now known as the Employment Information System), Bellwether was able to explore patterns in supply and demand, diversity, and staff retention across Illinois schools and within specific districts.

We need to ensure schools are not having to fight for staff, by improving the recruitment and retention of teachers and leaders.

(e) The board shall establish the information needed in an application for the approval of a charter school; provided that the application shall include, but not be limited to, a description of: (i) the mission, purpose, innovation and specialized focus of the proposed charter school; (ii) the innovative methods to be used in the charter school and how they differ from the district or districts from which the charter school is expected to enroll students; (iii) the organization of the school by ages of students or grades to be taught, an estimate of the total enrollment of the school and the district or districts from which the school will enroll students; (iv) the method for admission to the charter school; (v) the educational program, instructional methodology and services to be offered to students, including research on how the proposed program may improve the academic performance of the subgroups listed in the recruitment and retention plan; (vi) the school's capacity to address the particular needs of limited English - proficient students, if applicable, to learn English and learn content matter, including the employment of staff that meets the criteria established by the department; (vii) how the school shall involve parents as partners in the education of their children; (viii) the school governance and bylaws; (ix) a proposed arrangement or contract with an organization that shall manage or operate the school, including any proposed or agreed upon payments to such organization; (x) the financial plan for the operation of the school; (xi) the provision of school facilities and pupil transportation; (xii) the number and qualifications of teachers and administrators to be employed; (xiii) procedures for evaluation and professional development for teachers and administrators; (xiv) a statement of equal educational opportunity which shall state that charter schools shall be open to all students, on a space available basis, and shall not discriminate on the basis of race, color, national origin, creed, sex, gender identity, ethnicity, sexual orientation, mental or physical disability, age, ancestry, athletic performance, special need, proficiency in the English language or academic achievement; (xv) a student recruitment and retention plan, including deliberate, specific strategies the school will use to ensure the provision of equal educational opportunity as stated in clause (xiv) and to attract, enroll and retain a student population that, when compared to students in similar grades in schools from which the charter school is expected to enroll students, contains a comparable academic and demographic profile; and (xvi) plans for disseminating successes and innovations of the charter school to other non-charter public schools.

We are guided by the research which has shown that the community organizing approach to school reform has led to successes such as increases in education funding, more equitable distribution of education resources, greater access to college preparatory curriculum, and more effective teacher recruitment and retention in hard - to - staff schools.

«At a time of rising pupil numbers, a recruitment and retention crisis, funding cuts, real pay cuts to teachers and staff, upheavals caused by unnecessary reforms and mounting workload, these figures can not be used meaningfully to hold schools to account.

The report suggests that there a number of aspects of staff engagement that are particularly associated with staff retention, including job satisfaction, having adequate resources, reward and recognition, and being well - supported by management.

In today's highly competitive market for pet products, the development and retention of good store staff will, more often than not, be the deciding factor in whether a pet store thrives or falls by the wayside.

Osberg shares with staff that taking the time to train volunteers on the front end saves time in the long run and avoids possible pitfalls by keeping the volunteers and animals safe — and contributes to the high volunteer retention rate.

Low Stress = High Satisfaction: how fear free practices achieve higher revenue, client retention and lower staff turn over, with Dr. Sally J. Foote, current AVSAB president and board member of the Fear Free initiative headed by Dr Marty Becker.

As you will read in this month's cover story, a good counter offensive is key for pet stores, which must constantly reassess their businesses for any signs of weakness and shore up their position by making improvements in areas such as category management, and staff training and retention.

By honing their employees» technical skills and reducing facilities» energy use, businesses can reduce downtime, increase staff's certifications, and support retention and opportunities for advancement.

It's a well - known fact that employee retention is far healthier for a business's bottom line; in fact, a report by Oxford Economics revealed that replacing a member of staff costs a business a total of # 30,614 per employee, through lost output and the logistical cost of recruiting and absorbing a new worker, making hiring a very costly exercise.

By utilising the full range of talents IT professionals possess, businesses will reap the rewards of improved efficiency, profitability and staff retention.

By not employing the appropriate staff, resources, response and follow - up procedures and retention options at the Intake level, we are putting ourselves at a significant disadvantage to our competitors.

One way that some larger companies — such as Deloitte and Accenture — boost their staff retention rate is by bringing in employees at graduate level, and moving them around the organisation as they develop.

Used high - level interpersonal skills to increase staff retention at Walgreens Jersey City by 25 %.

Increased staff retention at Rite Aid Jersey City by 25 %.

Interviewed, hired, trained, and directed all staff members since 2012, improving kitchen operational flow by 50 %, while maintaining 100 % employee retention since

Establish a historical reference for the office by outlining procedures for protection, retention, record disposal, retrieval and staff transfers

Employees seeking career progression The report found that the high confidence of employers following the referendum is not shared by the majority of employees, signifying that the result is set to have consequences for staff retention for many UK businesses.

I am well versed in building a culture of staff retention recognising and appreciating the efforts made by all members of the team and making sure that everybody feels comfortable with forwarding their thoughts and suggestions as to how we can make Connuct Ltd a great place to work.

Front Desk Supervisor — Palm Tree Inn — Galveston, Texas — February 2015 to Present • Train employees to welcome, check in, and check out guests with patience and respect • Resolve guest concerns in accordance with hotel guidelines and policies for 178 - room establishment • Exceeded job requirements and expectations, as evidenced by two promotions in two years • Greet and assist all VIP guests • Monitor telephone, website, and e-mail communication, including reservations and cancellations Front Desk Supervisor — Hadley Historical Hotel — Austin, Texas — September 2011 - September 2014 • Coordinated with front desk team and various hotel departments to ensure consistency in delivering high - quality service • Oversaw and directed cash and credit handling policies • Assisted manager with hiring, training, scheduling, and reviewing staff of 14 employees • Implemented and conducted weekly meetings for front desk team to promote culture of inclusivity and communication for greater employee retention • Awarded Employee of the Year in 2012 and 2013

Recognized as one of store's «rising stars» (elevating sales, margins, staff retention and customer satisfaction by as much 45 %), resulting in selection to complete Luxury's renowned store manager trainee program.

Versed in training new staff, increasing revenue by upselling products and encouraging client retention -LSB-...] Continue Reading →

The Role / Expectations • Recruitment experience a must • Fast - paced environment • Proactive sales • Account management of existing client base • Management of client meetings • New business wins • Recruitment / staff retention • Team player / team Management and development • Self - motivator • Proven overachiever • Target driven and reward motivated • Lead by example Can you answer the following question?

To date I feel my strongest abilities are: Increasing employee retention by rigorously maintaining a positive work environment Developing targeted outreach recruitment programs to recruit the best talent and meet all departmental hiring requirements Creating user - friendly application forms and questionnaires to be used by the organization during staff recruitment and interviewing.

Versed in training new staff, increasing revenue by upselling products and encouraging client retention with exceptional guest service skills.

Sales Manager — Duties & Responsibilities Provide operational support across a wide variety of industries Responsible for product inventory, pricing, sales, and logistics Oversee company financials through QuickBooks and Point of Sale Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct buying operations to locate and secure quality materials at affordable prices Negotiate and execute contracts with C - Level decision makers Train staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Plan and execute successful special events including grand openings, graduations, etc.. Provide administrative assistance including phones, data entry, and reception as needed Perform legal research assisting attorneys with varied caseloads Represent company brand with poise, integrity, and positivity

Financial Manager — Duties & Responsibilities Manage daily operations, sales, and customer service activities for multiple financial institutions Oversee company expansion and branch openings in new markets and territories Manage client assets in excess of $ 285 million across a wide range of investment vehicles Design and implement professional development and employee recognition programs Consistently meet or exceed sales goals through networking, cold calling, and other tactics Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Negotiate and execute contracts with C - Level decision makers Maintain records of site visits to potential and existing clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Make cold calls in a courteous, yet assertive manner that translates to sales results Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and project timelines

Client Services Supervisor — Duties & Responsibilities Responsible for electronic payroll system operations for a large and economically diverse client base Recruit, train, and direct customer service, sales, technical, and administrative staff ensuring efficient operations Maintain working knowledge of proprietary software, industry best practices, employment law, and tax law Oversee adherence to departmental budgets, project timelines, and company policies Coordinate efforts between multiple departments resulting in timely and cost - effective project completion Design and implement professional development programs to enhance team skill sets Utilize employee recognition programs to build morale and dedication to company mission Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, and sales

Retail Sales Manager — Duties & Responsibilities Oversee customer service and sales staff ensuring efficient, effective, and profitable operations Design and implement staff development programs to enhance sales and customer service skills Train employees in corporate branding and company policies and procedures Consistently meet or exceed sales goals through networking, in person sales, trade shows, and other tactics Develop and implement company marketing, public relations, and promotional strategies Identify company operational challenges and overcome obstacles through strong managerial skills Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Oversee multimillion dollar inventory and product replenishment Manage company financial records providing detailed, accurate account of transactions and financial health Provide additional operational support including communications, data entry, and other tasks as needed

Retail Sales Manager — Duties & Responsibilities Consistently meet or exceed sales goals through networking, in person sales, trade shows, and other tactics Develop and implement company marketing, public relations, and promotional strategies Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Oversee multimillion dollar inventory and direct purchasing and inventory replenishment Manage company financial records providing detailed, accurate account of transactions and financial health Provide additional operational support including communications, data entry, and other tasks as needed

Business Manager — Duties & Responsibilities Manage multiple technology companies ensuring effective, efficient, and profitable operations Design and implement sales and marketing strategies, campaigns, and collateral materials Recruit, train, and direct sales and customer service teams resulting in significant company revenue Consistently meet or exceed sales goals through networking, cold calling, and other tactics Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Conduct public relations activities and attend relevant events, fairs, and conferences Negotiate and execute contracts with C - Level decision makers Maintain records of site visits to potential and existing clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Oversee accounting activities including budgets, accounts payable / receivable, and tax filings Prepare and present periodic financial reports to fellow members of senior leadership

Project Manager / Compliance Officer — Duties & Responsibilities Oversee daily operational aspects of a fast paced, high intensity financial institution Recruit, train, and direct staffs ensuring they understand the brand and adhere to company policies and procedures Manage compliance with regulatory authorities including the SEC, NYSE, and NASD Analyze financial information and present reports to external regulators and internal management Determine compliance issue severity and escalate to senior compliance officer as needed Conduct internal compliance investigations coordinating efforts between various support services Track and maintain detailed records of all compliance inquiries Direct and contribute to special company projects as needed Responsible for the «I Have a Dream Summer Intern Program» ensuring effective talent recruitment Utilize technical expertise while serving as liaison to technology department Assist with database and hardware management, software training, and computer troubleshooting Aid accounting with budgets, accounts payable / receivable, invoice payment, and vendor negotiations Interact with Board of Directors, Chief Executive Officer, and other key figures on a daily basis Partner with various company lines to assess client interests, market trends, and potential sales opportunities Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Provide administrative support including travel arrangements, scheduling, data entry, and other tasks as needed Represent company brand with poise, integrity, and positivity

Hospitality Sales Manager — Duties & Responsibilities Direct all daily operations, sales, customer service, and finances for multiple hotels, resorts, and other businesses Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Design and implement marketing and sales campaigns resulting in increased revenue Consistently exceed sales goals through effective marketing, networking, and other tactics Make cold calls in a courteous, yet assertive manner that translates to sales results Perform research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Study internal literature to become an expert on products and services Set company budgets, maintain profit / loss statements, and ensure overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiate contracts and agreements with suppliers securing quality products at low prices Create employee development programs building staff skill sets and value Utilize employee recognition tactics to build morale and company loyalty Perform administrative duties such as data entry, filing, faxing, and phones as needed Represent company brand with poise, integrity, and positivity

Import / Export Compliance Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while executing various operational, support and administrative functions and ensuring both efficient organizational communications and on - going process enhancements Develop and maintain all trade compliance policies and operations procedures, updating regularly according to regulatory enhancements initiated by the US government and other related agencies Provide continuous assessment of all execution and resource utilization tasks, while furnishing oversight and guidance regarding process efficiency, delivery and receiving requirements and schedule adherence Perform needs - based and situational assessments of policies and procedures to improve operational efficiency, manage and reduce costs, promote both staff and client satisfaction, and ensure adherence to related quality control standards Utilize talent among team members with focused collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Prepare complex licenses and agreements in support of all programs, including temporary / permanent export licenses (DSP 5, 6, 61, 73 and 74), foreign employment licenses, technical assistance agreements and amendments, warehouse distribution agreements and other functions Ensure adherence to all Bureau of Tobacco Firearms and Explosives (BATFE) compliance, including submission of permits (ATF 2, 3, 5, 6 and 9), USG and foreign transfers / variances, record - keeping requirements, destructive device movement and shipping requirements Address key client, personnel, and management queries and resolve them in an expedited manner, promoting sustained operational growth through business retention and the leveraging of available resources Oversee critical functions related to technical data transfers and data management, foreign travel and foreign visitor requests Educate, supervise and lead staff in the execution of all related functions, including the execution of audits and briefings Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to position function Act as a liaison between clients, vendors, support staff and other management partners to facilitate information flow

Master Electrician — Duties & Responsibilities Own and operate electrical contracting company ensuring efficient and profitable operations Recruit, train, and direct 25 + person staff of electricians, construction personnel, and office workers Direct human resources, accounting, sales, marketing, customer service, and project management Educate junior electricians in best practices, applicable codes, and safety protocols Proficient in all aspects of commercial, residential, and industrial work as well as the National Electric Code Repaired Life Health Safety (LHS) issues and investigated reports of shocks Perform wide variety of panel, receptacle, light, junction box, and cabinet installations Skilled in aluminum and fiberglass cable tray, transformer, motor, and conduit installations Fabricated, welded, and installed brackets and aluminum, stainless steel, and fiberglass cable trays Worked on control level switches, I / P transmitters, motor starters, start - stop stations, and lighting contractors Test and recalibrate I / P transmitters, gas and fire eyes - HALON sensors, and pressure switches Perform wire pulls, circuit tests, grounding, and bonding tests Utilized AUTOCAD to design blueprints for a varied of commercial and residential projects Encourage high customer retention by maintaining friendly, supportive contact with existing clients Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Perform all duties in a professional, timely, and courteous manner

Business Manager — Duties & Responsibilities Responsible for daily operations, sales, and customer service for a variety of businesses Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Consistently meet or exceed sales goals through networking, in person sales, and other tactics Represent company brand with poise, integrity, and positivity Create and implement successful advertising campaigns to generate new business Analyze market trends, consumer behavior, and craft sales strategies Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Design and administer sales and customer service training for new team members Collaborate with junior level sales people to develop action plans to govern their performance Make cold calls in a courteous, yet assertive manner that translates to sales results Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Set and strictly adhere to budgets and schedules

Administrative Assistant — Duties & Responsibilities Provide administrative support across a variety of industries including education, accounting, and medicine Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee daily office administration resulting in efficient, effective, and on - budget operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Manage travel arrangements, itineraries, and other logistics for company leadership and clients Develop and strengthen relationships with outside vendors, partners, customers, and community leaders Responsible for accounts receivable, accounts payable, payroll, and company budgets Oversee medical billing, confidential patient records, and medical team support Responsible for the development and implementation of emotional, physical, and developmental plans for patients Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services Manage corporate correspondence and reception duties including telephone and in - person service Responsible for tracking and replenishing office supplies and products Craft employee handbooks, staff development programs, and recognition programs Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients

Marketing & Fundraising Coordinator — Duties & Responsibilities Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Develop and implement comprehensive marketing campaigns and all collateral materials Proficient in copywriting, editing, and digital photography Responsible for business development through corporate and community partnerships Build and strengthen professional relationships with community leaders, business partners, and coworkers Represent company brand with poise, integrity, and positivity in television and radio interviews Conduct public relations activities and attend relevant events, fairs, and conferences Coordinate and participate in charitable events in service of the local community Perform research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Make cold calls in a courteous, yet assertive manner that translates to sales results Maintain records of site visits to potential and existing clients to assist in assessing their future needs Consistently exceed location revenue goals through effective marketing and sales tactics Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Study internal literature to become an expert on products, corporate history, and mission Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Perform administrative tasks including filing, data entry, phones, and other tasks as needed Set and strictly adhere to budgets and schedules

Administrative Assistant — Duties & Responsibilities Provide office management and administrative support across a variety of industries and settings Consistently promoted for excellence in both educational and for - profit industries Train new team members ensuring they understand the brand and adhere to company policies and procedures Manage large staffs of sales and customer service professionals, administrative personnel, and volunteers Oversee daily office administration and special events ensuring effective and efficient operations Author and present various departmental progress and accounting reports to senior leadership Manage accounts payable / receivable, budgets, and other accounting functions Support sales, marketing, and customer service personnel ensuring profitable operations Design and implement marketing and sales strategies resulting in significant company revenues Serve as liaison between multiple departments and senior leadership Manage corporate correspondence and reception duties including written, telephone, and in - person service Develop and strengthen relationships with clients, partners, and community leaders Encourage high customer retention by maintaining friendly, supportive contact with existing clients Organize conference calls, meetings, and travel arrangements Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Stocked vehicles at West End Auto & other locations throughout RI Advertised through several sources in the community Sales Closer Data Entry Staff Accounting Accounts Payables Accounts Receivables Collections Bank Reconciliations Increased profits by 30 % Supervised staff of five 11/05-03 / 08 Norwood Motors Warwick, RI Service Consultant / Sales Consultant / Internet Sales Manager Developed Service Specials to increase customer pay gross Implemented changes to focus on customer satisfaction & retention, becoming regional leader in CSI monthly Increased average to 2 hours per repair order As a Sales Consultant continuously led team in units sold per month As Internet Sales Manager averaged one sale per five leads As Sales Team Leader able to consistently motivate and challenge a sales force of ten 08/03-10 / 05 Inskip Motors / UAG Warwick, RI Automotive Accountant / Service Consultant Staff accountant for five franchises BMW, Lexus, Infiniti, Mercedes and AStaff Accounting Accounts Payables Accounts Receivables Collections Bank Reconciliations Increased profits by 30 % Supervised staff of five 11/05-03 / 08 Norwood Motors Warwick, RI Service Consultant / Sales Consultant / Internet Sales Manager Developed Service Specials to increase customer pay gross Implemented changes to focus on customer satisfaction & retention, becoming regional leader in CSI monthly Increased average to 2 hours per repair order As a Sales Consultant continuously led team in units sold per month As Internet Sales Manager averaged one sale per five leads As Sales Team Leader able to consistently motivate and challenge a sales force of ten 08/03-10 / 05 Inskip Motors / UAG Warwick, RI Automotive Accountant / Service Consultant Staff accountant for five franchises BMW, Lexus, Infiniti, Mercedes and Astaff of five 11/05-03 / 08 Norwood Motors Warwick, RI Service Consultant / Sales Consultant / Internet Sales Manager Developed Service Specials to increase customer pay gross Implemented changes to focus on customer satisfaction & retention, becoming regional leader in CSI monthly Increased average to 2 hours per repair order As a Sales Consultant continuously led team in units sold per month As Internet Sales Manager averaged one sale per five leads As Sales Team Leader able to consistently motivate and challenge a sales force of ten 08/03-10 / 05 Inskip Motors / UAG Warwick, RI Automotive Accountant / Service Consultant Staff accountant for five franchises BMW, Lexus, Infiniti, Mercedes and AStaff accountant for five franchises BMW, Lexus, Infiniti, Mercedes and Acura.

Sales Manager — Duties & Responsibilities Responsible for daily operations, sales, technical support, and customer service for wireless retail business Consistently meet or exceed sales goals through networking, cold calling, and other sales tactics Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Design and administer sales, customer service, and technical support workshops for new team members Negotiate and execute contracts with C - Level decision makers Collaborate with junior level sales people to develop action plans to govern their performance Make cold calls in a courteous, yet assertive manner that translates to sales results Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Provide administrative assistance including phones, data entry, and recordkeeping as needed

Business Manager — Duties & Responsibilities Oversee daily operations, finances, and personnel for large parking company Responsible for more than 60 locations and over 400 employees Hire and train staff ensuring they understand the brand and adhere to corporate policies Instruct junior team members in customer service best practices Generate significant revenue through strategic marketing and sales initiatives Design and implement strategies to cut operational costs while enhancing sales Perform human resource functions including conflict resolution and benefit administration Oversee audit process, budgets, and payroll ensuring cost effective operations Consistently recognized for excellence in management, sales, and customer service Develop and strengthen relationships with clients, partners, and community leaders Encourage high customer retention by maintaining friendly, supportive contact with existing clients Utilize proficiencies in Amano System, Federal ADP Shark Bite, and Ticket Tech Represent company brand with poise, integrity, and positivity

Other recommendations supported these by proposing ways to increase the expertise, capacity and retention of NTRB staff.