However, we enlisted Jeremy Barthels, Department Chair of the Rasmussen College Pharmacy Technician Program, to help identify
some standard pharmacy technician duties that apply to nearly any pharmacy setting.
Not exact matches
Examples of
Pharmacy Technician duties include: greeting clients, answering to their questions, maintaining inventories, placing orders, removing outdated products, adhering to industry
standards and regulations, filling orders, checking if prescriptions are valid, processing insurance claims, and stocking medication on shelves.
* Analyze, evaluate and work to resolve customer inquiries and issues * Interact with customers in a courteous and professional manner * Effectively communicate issues and resolutions to customers and appropriate internal staff * Use judgment and problem - solving skills to solve customer problems * Use multiple screens of information simultaneously to address customer needs * Follow processes according to contact center
standards to ensure contact handling accuracy and operational effectiveness * Use technology tools as directed and within established guidelines * Adhere to precise work schedules, taking continuous phone calls for extended periods of time * Answer prior authorization inquiries calls as well as research and resolve formulary and benefit issues * Consistently meet established productivity, schedule adherence, and quality
standards * Performs other
duties as assigned by management Education / Experience: * High School Diploma or equivalent * Minimum one (1) year current / recent
Pharmacy Technician experience in healthcare setting * PTCB
Pharmacy Certification required or ability to obtain within six - months of employment