Not exact matches
ACCOMPLISHMENTS •
Streamlined inventory procedure and brought down data retrieval from seven days to twelve hours • Wrote a handbook on common
training procedures in reference to office support clerical work for the use of HR managers in
training new hires
• Increased customer retention percentage by employing quality produce procurement procedures •
Streamlined the produce stocking procedure by charting out specific guidelines regarding shelf space and rotation activities •
Trained new hires in delivering customer service excellence within the produce department • Introduced a
new line of organic products engendering
new clientele of health - conscious customers
Core Competencies
New Hire Orientation • Customer Service / Support • Access Database Experience • Communications Forms Development • Database Administration • Administrative Support • Microsoft Office Suite Process
Streamlining • Customer Relations • Operations Improvement • Staff
Training / Development
Business & Development Enterprise Inc. (Bolingbrook, IL) 08/2008 — 09/2009 Self Employed Business Consultant • Utilized business management
training and experience to
streamline client corporations • Skilled in the identification and elimination of wasteful expenditures • Served as senior business consultant for NMCI Group and Advance Insurance Agency •
Hired by NMCI Group following effective implementation of
new business plan
Professional Experience Boston Scientific Corporation (St. Paul, MN) 2005 — Present Director, Manufacturing Information Systems • Direct cross-functional teams on development and support projects valued in excess of $ 32 million • Responsible for the implementation of manufacturing execution systems world - wide •
Hire,
train, supervise, and review project management team ensuring efficient and effective operations • Set and strictly enforce departmental budgets, workflows, action plan, and project deadlines • Develop and implement
new technologies, systems, and processes to
streamline manufacturing operations • Build and strengthen strategic relationships with business partners, contractors, and industry leaders • Launch enterprise - wide asset management (EAM) system in three countries and four manufacturing plants • Develop long range strategic plan for key manufacturing systems including Manufacturing Execution Systems (MES) • Work in both matrix and functional environments and facilitate continuous improvement and adoption of best practices • Launch and maintain effective engagement and process alignment strategy among international customers • Successfully design and launch IS - wide employee
training and development program • Design and implement 24 × 7 information technology help desk for manufacturing applications • Serve as director of the University of Minnesota intern recruitment program • Consistently recognized and promoted for excellence in project and personnel management