AFBA was created as a nonprofit organization in 1947 with the
support of General of the Army Dwight D. Eisenhower «to promote the general welfare and economic interests of its members and their families by providing
superior benefits and services principally to military families
during peace and war.»
Earning continual promotions
during tenure at Millworks Supply Co, culminating in position as Assistant Manager II; providing overarching administrative
support to senior management, training and supervising staff, managing inventory counts, and ensuring
superior customer service and satisfaction to accelerate revenue growth.
Sales Associate — Nordstrom Inc., Bellevue, WA 2004 — 2009 Provided
superior customer service and
support during college vacation breaks, assisted customers with merchandise selection and sizing options for retail industry leader.
• Assigned tasks, supervised and reported fiscal / personnel status to the management • Assumed a lead role in coordinating meetings and events with multiple managers / offices • Collaborated inter-departmental communication & resourcefully met deliverable deadlines and accomplished tasks • Collected cash transmittals from various county departments, issued receipts, made necessary deposits and prepared entries to be recorded into the financial MIS • Competently did
support work for the senior managers, performing highly complex administrative functions • Conducted admin related research & maintained expense reports • Coordinated activities across numerous business groups, providing
support for program and project management • Determining work priorities and schedules, examined correspondence and supervised employees engaged in obtaining and dispersing information • Efficiently handled multiple priorities and flexibly adapted to changing priorities and demands of management and clients alike • Gathered data relevant to projects for the senior management • Handled and distributed all incoming mail to appropriate departments • Made necessary arrangements for special guests; received guests in the absence of the administration department manager • Maintained high level of confidentiality in a professional manner • Managed extremely heavy scheduling of administrative work • Met and greeted clients and affiliates
during on site meetings • Monitored office equipment such as computers, phone systems and electronics and coordinated maintenance issues • Ordered, received, stored and distributed office supplies while accurately maintaining supply - inventory • Arranged briefing materials for meetings, proposals, presentations and calls • Prepared complicated documents and presentations • Processed and reviewed routine paperwork and entered data into the database • Provided
support and guidance to newly hired clerical employees and administrative staff • Statistically analyzed information gathered by assistants, preparing charts, graphs & administrative reports • Utilizing arithmetic knowledge, calculated & prepared & coded billings, verifying receipts • With
superior interpersonal and customer service skills, handled time - sensitive & stressful situations related to customers