Sentences with phrase «supervise operation of the service»

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Joe oversees the operation of 92 full - service kitchens and ten satellite locations, serving almost ten million meals per year with a $ 36 million budget; he also directly or indirectly supervises a staff of 750 employees.

Most recently, Stephanie served as managing director of finance and operations for the ROADS Schools Network, where she supervised all core financial and operational functions of the organization and led cross-functional teams in the design and delivery of first - class school support services.

In her role as an Impact Director, Cassie supervised the day - to - day programmatic operations, relationship management, and achievement of service outcomes across six City Year partner schools, including managing six full - time staff members.

According to our online operations management assignment help experts, this branch of management is all about managing the processes to produce and distribute products and services through planning, organizing, supervising, and manufacturing.

• Rescue / Volunteer Coordinator • Community Outreach Coordinator • Facilities Maintenance Lead • Began utilizing Inmate labor to clean both Shelters • Crew Leaders to more effectively manage and supervise inmate crews • Foster Coordinator / Intake mitigation counselor • Second Full Time Veterinarian • Extended hours of Shelter operation to 7 days a week • Stabilized our work force • Increased staff training • Created a Call Center in the Viera Office to free up shelter staff using existing personnel in the Viera office • Makeover of the South Shelter with the help of Habitat for Humanity and the Pet Posse • Created Community Cat Rooms • Created outside runs for the dogs • Built Fisher and Mollies Place and the Rainbow Bridge • New Paint and Landscaping • Mini Makeover of the North Shelter using inmate labor • Re purposed two (2) existing vehicles for mobile adoption partnering with Community Champions and Jacks Wrecker Service • Increased adoption events throughout the community • Partnered with Supermodel Kate Upton and the Washington Nationals to roll out the mobile adoption program • Recruited and hired an proven leader in shelter medicine, Dr. Sarah Boyd • Addressed a back log of over 600 spay / neuter surgeries, by bringing surgeries up to date

The City of Irvine's Police Department seeks a seasoned, organized, and professional Animal Services Supervisor to supervise, train and schedule Animal Services Officers, oversee daily field operations, and assist administrative, purchasing and budgeting functions.

While the American chains sometimes struggle to uphold the high service standards in developing countries, I've frequently seen management staff trained at leading hospitality schools to supervise hotel operations and enforce a level of service that you don't find at competing properties in that location.

Experience supervising a Customer Service department, including day - to - day operations of the department

Directed and coordinated staff to ensure proper functioning of operations — Advised and supervised staff regarding drinks and proper combinations to maintain service standards.

Resume format for dietician incorporates responsibilities of assessing, promoting, protecting and enhancing the overall health of others for preventing diseases borne of ill nutrition in addition to manage a cost effective food production operation, supervising sanitation and safety standards in a food service setting, to work with individuals, groups, workplaces and media for offering dietary advice for healthy living, to work with food and pharmaceutical companies for providing research, developing products, educating consumers and promoting better food and nutritional products in a business setting.

Advancing through positions of increasing scope and responsibility to supervise all operations and employees for Bullseye's call center, managing up to 45 employees while monitoring calls, providing feedback, and implementing effective customer service and sales strategies.

Led and managed all frontend operations of a busy and fast - paced retail store; supervised, trained, and coached 5 Cashiers and Stock Associates to achieve all daily customer service goals

Responsible for supervising daily operations of banquet area to ensure proper procedures and optimal level of service, quality, and hospitality.

Oak Park Healthcare Center, Oak Park • IL 2008 — 2009 Clinical Director of Social Services Supervised daily operations of the facility.

Supervised a staff of up to 8 associates on all daily operations including valet, customer assistance, and bell services.

The job of an accounting operations manager involves supervising customer service team in performing customer billing, cashier, collection activities and other customer services relating to finance.

Supervised and managed procurement services and bidding operations with companies in the areas of construction, architecture, internal design, electricity, security, telecommunications and motor vehicle.

Planned, supervised and directed operations and personnel necessary to provide outsourced support services consisting of 85 employees with an annual budget of $ 1.5 M

Supervised daily operations and activities of sales and customer service staff leading to exceeded sales quotas.

As a full time, exempt Staffing Director of Pharmacy with Comprehensive Pharmacy Services (CPS) at Doctors Neuropsychiatric Hospital, you will oversee all pharmacy operations, including planning, organizing, controlling, and supervising activities, according to hospital policies, standards of practice of the profession, and state and federal laws.

Provided administrative leadership, supervised daily operations of client care issues and concerns, ensured quality of service, prepared work schedules, supervised and evaluated staff performances.

Grade: POSITION SUMMARY It is the responsibility of the Slot Supervisor to supervise the work operations of slot floor personnel while providing excellent guest service.

Overlooked all aspects of the station's operations, directly supervised the station agents (Customer Service / Ramp)

Facilitate weekly team meetings Utilize excellent communication skills Oversee proper implementation of training programs, altering them when necessary Developed and implemented recruiting plan to secure quality candidates and increase productivity Exemplify quality customer service at its best Proficient in Microsoft Office Experience District Recruiter 1/1/2014 — Present ABC Company — Augusta, GA Supervise operations in the human resources departments of four satellite offices.

* Supervise team of mechanical engineers to oversee and service day - to - day operations.

Supervised and trained 3 warehouse workers successfully in all warehouse functions: acquisition, maintenance, storage, and shipment of equipment and systems required to support emergency response operations; contingency support services; and preparation of the units for contingency operations in wartime and peacetime.

• Hire and train a group of 10 people in the sales team to meet the need for new staff at the newly set up Hudson outlet • Manage store operations by ensuring exceptional performance and excellent customer services • Assist customers in all aspects of store services including handling complaints and inquiries • Train and supervise employees to maximize sales and minimize complaints

Supervised and coordinated all accountability, transit, stowage, maintenance, inventory, safety and issuing of pre - positioned war reserve stock of underwater service and exercise / training mines to meet worldwide rapid deployment of mining mission operations.

Jan 2011 — Present Regency Inn, Worland, WY Butler • Supervise the activities of kitchen and housekeeping staff • Proactively greet all guests with special attention to VIP guests • Supervise room service and food and beverage operations for guests • Assist customers with their demands and problems • Arrange for personal services such as haircuts, manicures and massages

• Develop and implement policies for the parking lot • Issue parking permits and devise appropriate procedures for distribution of the same • Organize parking registration activities • Collect, count and record the parking fee • Supervise, train and evaluate subordinate employees • Guide and educate the campus community regarding parking procedures and SOPs • Identify and report any suspicious vehicle • Issue and submit periodic parking lot reports to the higher management • Devise and recommend ways to enhance the effectiveness of parking procedures to ensure maximum customer facilitation • Carryout paper work for long term parking requests and issue relevant permit if applicable • Inspect the parking lot physically and ensure proper physical conditions are available for parking • Ensure consumer and vehicle security in the parking lot • Operate parking lot equipment, drive through gates and car lifters appropriately as and when required • Respond to public inquiries and provide relevant information regarding parking protocols • Monitor CCTV footage and report any suspicious activity • Regularly update the members» vehicle data and stamp their permits • Oversee parking lot operations, revenue collection and ticketing procedures • Ensure proper book keeping procedures are being carried out • Conduct minor maintenance of parking lot equipment • Promote and demonstrate high standards of customer service • Issue permits to vendors and other visitors after complete validation of their personal data • Oversee flagging and validation code issuance • Organize training sessions for development and grooming of the team • Assign duties to the parking lot employees and evaluate their performance • Serve as point of contact for parking lot procedures, maintenance and permissions • Allocate separate space for visitors, special guests and handicapped individuals • Manage parking lot budget and meet the maintenance requirements within allocated amount • Devise a proper one way route within the parking area and display informative direction boards to implement the same • Oversee the cleanliness of the parking lot and keep it snow free during winters to facilitate smooth drive in and drive out • Procure and install parking signs and meters etc. • Maintain vehicle owner's data on whose IDs the permits have been issued • Record all drive ins and drive outs with timings in the computerized log system

Job SummaryThe Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional «Judgement Free» member experience as well as a financially successful club.Essential Duties and ResponsibilitiesAssist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.Assist with Staff Management and provide backup support to Club Manager as needed.Assist in scheduling and supervising staff.Member service oversight - Ensuring staff is providing a superior customer experience at all times.Assist in resolving or escalating employee issues or concerns.Involved in all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions.Check members into the system.New member sigService Representatives, Trainers and Custodians.Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.Assist with Staff Management and provide backup support to Club Manager as needed.Assist in scheduling and supervising staff.Member service oversight - Ensuring staff is providing a superior customer experience at all times.Assist in resolving or escalating employee issues or concerns.Involved in all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions.Check members into the system.New member sigservice guidelines.Assist with Staff Management and provide backup support to Club Manager as needed.Assist in scheduling and supervising staff.Member service oversight - Ensuring staff is providing a superior customer experience at all times.Assist in resolving or escalating employee issues or concerns.Involved in all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions.Check members into the system.New member sigservice oversight - Ensuring staff is providing a superior customer experience at all times.Assist in resolving or escalating employee issues or concerns.Involved in all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions.Check members into the system.New member sign - up.

Seven Hills Students» Foundation, Salem, NH May 2013 to Present Residence Director • Establish and maintain a strong community with the student hall through provision of personal and academic services • Supervise students to ensure that they are following hall policies and regulations appropriately • Handle daily operations of the hall such as staff scheduling, opening and closing and distribution and collection of keys • Promote students» personal growth, academic excellence and civic responsibility by constantly encouraging them providing them with opportunities to excel • Educate students about the foundation's code of conduct and facilitate community standards • Supervise and develop assistant resident directors and residents assistants to ensure proper delivery of care • Plan and implement in - hall activities for students to ensure that they keep out of mischief • Serve as a point of contact for counseling services and problems that students may find hard to handle themselves • Use students» needs assessments and program evaluation strategies to create vital and engaging learning communities • Handle facility budgets and coordinate procurement of supplies and equipment • Supervise building security and maintenance and handle all key inventories

An accomplished, goal - driven aspiring Manager & Supervisor with 10 + years of leadership experience in customer service, supervising day - to - day operations, call center training, teambuilding, coaching client satisfaction and multitasking.

Accounting, member service, posting deposits and loan payment / cash advances, posting payrolls, auditing, IRA's, training of new employees, supervising operations department, monthly reports.

Qualifications for Senior Systems Engineer / Systems Engineer Accomplished professional with more than ten years of experience managing projects, coordinating technical staff, and supervising administrative operations background encompasses customer service and direct customer sales.

Branch Supervisor — Orange County's Credit Union, Mission Viejo, CA 2008 — 2009 Supervised all day - to - day activities of branch operations and provided professional and efficient member service, and promoted credit union products and services.

, SNIFFER OPERATION TWISTED PAIR COAX WIRE TROUBLE SHOOTING 66 BLOCK PUNCH DOWN, TEAM PROBLEM SOLVING HOW TO HANDLE DIFICULT PEOPLE HOW TO SUPERVISE PEOPLE TEAM BUILDING ONE ON ONE COMMUNICATIONS, Implemented a global strategy for Improving service to our customers Managed the delivery of multiple simultaneous products including the introduction of new technologies.

SUMMARY I have over 20 years of professional experience in the supervising and management of over 3000 U.S. Military Professionals, as well as extensive experience in equipment safety training, administrative procedures, bookkeeping, budget management, contract management, facility operation and customer service.

• Supervised configured servers of Meter Operation services.

Advised sales force regarding all aspects of printing and filing requirements., 1998 - 2004 RCI GROUP, INC., New York, NY, Customer Service Representative and Print Production Manager, 1996 - 1998 NEW YORK PRINTING AND PUBLISHING COMPANY, New York, NY, Lead Plant Foreman, • Supervised press room staff consisting of 27 union employees., • Negotiated aspects of collective bargaining agreements., • Coordinated daily with plant and operations managers on all production schedules., • Purchased all supplies required to meet project specifications., • Monitored press room personnel to guarantee consistent maintenance of equipment., • Negotiated vendor and supplier contracts., • Developed internal systems and policies to increase productivity, increase profitability, and decrease waste., 1994 - 1996 BOWNE OF NEW YORK, New York, NY, Senior Customer Service Representative, 1987 - 1994 MERRILL CORPORATION, New York, NY, CORPORATE PRINTING COMPANY (acquired by Merrill Corporation in 1993), Senior Customer Service Representative, 1984 - 1987 PANDICK TECHNOLOGIES, New York, NY, Facilities Management Analyst, • Wrote business plan for start - up company that was subsequently sold to Pitney Bowes for $ 100, 000, 00of printing and filing requirements., 1998 - 2004 RCI GROUP, INC., New York, NY, Customer Service Representative and Print Production Manager, 1996 - 1998 NEW YORK PRINTING AND PUBLISHING COMPANY, New York, NY, Lead Plant Foreman, • Supervised press room staff consisting of 27 union employees., • Negotiated aspects of collective bargaining agreements., • Coordinated daily with plant and operations managers on all production schedules., • Purchased all supplies required to meet project specifications., • Monitored press room personnel to guarantee consistent maintenance of equipment., • Negotiated vendor and supplier contracts., • Developed internal systems and policies to increase productivity, increase profitability, and decrease waste., 1994 - 1996 BOWNE OF NEW YORK, New York, NY, Senior Customer Service Representative, 1987 - 1994 MERRILL CORPORATION, New York, NY, CORPORATE PRINTING COMPANY (acquired by Merrill Corporation in 1993), Senior Customer Service Representative, 1984 - 1987 PANDICK TECHNOLOGIES, New York, NY, Facilities Management Analyst, • Wrote business plan for start - up company that was subsequently sold to Pitney Bowes for $ 100, 000, 00of 27 union employees., • Negotiated aspects of collective bargaining agreements., • Coordinated daily with plant and operations managers on all production schedules., • Purchased all supplies required to meet project specifications., • Monitored press room personnel to guarantee consistent maintenance of equipment., • Negotiated vendor and supplier contracts., • Developed internal systems and policies to increase productivity, increase profitability, and decrease waste., 1994 - 1996 BOWNE OF NEW YORK, New York, NY, Senior Customer Service Representative, 1987 - 1994 MERRILL CORPORATION, New York, NY, CORPORATE PRINTING COMPANY (acquired by Merrill Corporation in 1993), Senior Customer Service Representative, 1984 - 1987 PANDICK TECHNOLOGIES, New York, NY, Facilities Management Analyst, • Wrote business plan for start - up company that was subsequently sold to Pitney Bowes for $ 100, 000, 00of collective bargaining agreements., • Coordinated daily with plant and operations managers on all production schedules., • Purchased all supplies required to meet project specifications., • Monitored press room personnel to guarantee consistent maintenance of equipment., • Negotiated vendor and supplier contracts., • Developed internal systems and policies to increase productivity, increase profitability, and decrease waste., 1994 - 1996 BOWNE OF NEW YORK, New York, NY, Senior Customer Service Representative, 1987 - 1994 MERRILL CORPORATION, New York, NY, CORPORATE PRINTING COMPANY (acquired by Merrill Corporation in 1993), Senior Customer Service Representative, 1984 - 1987 PANDICK TECHNOLOGIES, New York, NY, Facilities Management Analyst, • Wrote business plan for start - up company that was subsequently sold to Pitney Bowes for $ 100, 000, 00of equipment., • Negotiated vendor and supplier contracts., • Developed internal systems and policies to increase productivity, increase profitability, and decrease waste., 1994 - 1996 BOWNE OF NEW YORK, New York, NY, Senior Customer Service Representative, 1987 - 1994 MERRILL CORPORATION, New York, NY, CORPORATE PRINTING COMPANY (acquired by Merrill Corporation in 1993), Senior Customer Service Representative, 1984 - 1987 PANDICK TECHNOLOGIES, New York, NY, Facilities Management Analyst, • Wrote business plan for start - up company that was subsequently sold to Pitney Bowes for $ 100, 000, 00OF NEW YORK, New York, NY, Senior Customer Service Representative, 1987 - 1994 MERRILL CORPORATION, New York, NY, CORPORATE PRINTING COMPANY (acquired by Merrill Corporation in 1993), Senior Customer Service Representative, 1984 - 1987 PANDICK TECHNOLOGIES, New York, NY, Facilities Management Analyst, • Wrote business plan for start - up company that was subsequently sold to Pitney Bowes for $ 100, 000, 000.

United States Postal Service, Location Year — Year Supervisor, Customer Service Strategically executed tasks in supervising customer service operations for a high - volume district, matching staff skills to client needs and preparing and monitoring work schedules to ensure effective coverage for daily workloads, as well as allocating, managing, and auditing a monthly budget of $ 1Service, Location Year — Year Supervisor, Customer Service Strategically executed tasks in supervising customer service operations for a high - volume district, matching staff skills to client needs and preparing and monitoring work schedules to ensure effective coverage for daily workloads, as well as allocating, managing, and auditing a monthly budget of $ 1Service Strategically executed tasks in supervising customer service operations for a high - volume district, matching staff skills to client needs and preparing and monitoring work schedules to ensure effective coverage for daily workloads, as well as allocating, managing, and auditing a monthly budget of $ 1service operations for a high - volume district, matching staff skills to client needs and preparing and monitoring work schedules to ensure effective coverage for daily workloads, as well as allocating, managing, and auditing a monthly budget of $ 100,000.

Implementing and ensuring Quality Assurance systems related to client centered services and responsibility of directing the daily operations to include supervising management team, budgeting, personnel, human resources, facility maintenance, team building and admissions while providing client centered care.

Spa Director — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, executing spa and salon administration functions, overseeing sales and marketing operations, and implementing cutting - edge industry techniques and trends Collaborate in all phases of strategic planning with other members of management team, including product inventory control, marketing and sales strategies, product and service offerings, client service, event coordination, and area competition Provide continuous assessment of key markets, potential customers, and capital utilization, while furnishing oversight and guidance regarding policies and procedures, budgets and financial forecasts, and client experience considerations Perform needs - based and situational assessments of policies and procedures to improve operational efficiency, manage and reduce costs, promote both employee and client satisfaction, and deliver a luxurious experience to high - profile clientele Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, continued supervision of 40 staff, and the promotion of a performance - based environment leveraging individual talents for group benefit Develop and supervise support staff to aid in effective sales, marketing, and service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion, including newsletter and article distribution Ensure effective execution of all administrative, HR, and financial aspects of business management, while analyzing and presenting important information to executive staff, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, referral generation, and the leveraging of cross-sales opportunities Create and implement firm marketing and sales strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of products, services, techniques, and relevant tools, while committing to continued advanced technical education with respect to complex spa, salon, and fitness concepts and studies Act as a liaison between clients, vendors, sales and support staff, and other management partners to facilitate information flow and drive operational efficiency

Professional Duties & Responsibilities Determined client financial goals and created comprehensive investment portfolios Recommended funds, allocation percentages, and risk management products Performed market and investment research, analysis, and asset allocation studies Authored market and portfolio commentaries and customer correspondence Generated product sales through cold calling, networking, and client presentations Oversaw loan process, determined risks, and recommended course of action Trained and supervised junior associates ensuring effective and efficient operations Experienced in legal compliance, research, and document creation Developed marketing and development plans as well as all collateral materials Resolved customer service inquiries resulting in client satisfaction and repeat business Performed all duties in a positive, courteous, and timely manner

Professional Duties & Responsibilities Supervised administrative support team ensuring effective and efficient operations Trained new associates in daily operations, claim processing, and company policies Oversaw invoicing, branch claims, liability reports, and company checking account Investigated off site damage reports and provided claim process recommendations Analyzed processes and introduced plan to reduce claims and increase efficiency Directed and oversaw company special events from conception to implementation Managed calendars for Chief Operations Officer, General Manager, and sales team Provided excellent customer service ensuring client satisfaction and repeat business Maintained customer information database guaranteeing organized client information Opened new client accounts and upgraded existing services Handled marketing duties including advertisements in yellow pages Inventoried company office supplies and replenished as needed Served as first point of contact between company and clients Researched and purchased new multiline phone system for reception team Significant experience conducting sales and customer service in a retail setting

Professional Experience TIAA - CREF (New York, NY) 3/2006 — 7/2010 Institutional Client Relationship Manager • Administered retirement plan benefits ensuring accurate, timely, and legally compliant operations • Hired, trained, and supervised junior financial services staff • Proficient in interpretation and application of IRS, ERISA, and related regulatory schemes • Created and implemented client training program to ensure understanding of company products • Assisted external auditors guaranteeing comprehensive and accurate analysis of business health • Prepared and presented annual benefits report to CFO, senior leadership, and benefits staff • Represented company at industry events, product demonstrations, and annual benefit fairs • Provided exceptional customer service resulting in client satisfaction and repeat business

Technology Coordinator (1991 — 1996) • Implement a 5 - year, $ 24 million district - wide technology plan • Facilitate district - wide technology in - service programs and technology fairs • Conduct training needs assessment and developed and scheduled training programs • Supervise technical staff in the administration of training programs and daily operations • Instrumental in the development of the District's first technology plan and website

Yacht Broker — Duties & Responsibilities Establish and successfully manage multiple businesses in the marine, automotive, and construction industries Experienced in boat building and sales, marine and automotive powder coating, and residential construction Responsible for sales, marketing, customer service, and human resource activities Hire, train, and supervise sales, customer service, and administrative staff ensuring effective operations Generate significant sales through effective marketing, networking, cold calling, and other tactics Build and strengthen professional relationships with marine industry leaders Utilize extensive nautical training and expertise to build company and personal reputation within the industry Oversee project timelines, finances, and quality control ensuring timely and high quality completion of objectives Reduce operational costs while increasing revenue through effective management tactics Continually engage in professional development training to enhance skill set Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Office Manager — Duties & Responsibilities Manage office operations for a variety of businesses and not for profit institutions Serve as trusted advisor to senior leadership and member of various advisory committees Train and supervise large staffs ensuring they understand the brand and adhere to corporate protocols Build and strengthen professional relationships with clients, partners, vendors, and senior leadership Set and strictly enforce departmental budgets and project timelines ensuring efficient operations Create and oversee various fundraisers including all logistics, staffing, and marketing Design and implement employee development curriculum enhancing team morale and skill sets Perform human resource functions including recruitment, discipline, termination, and benefit administration Represent the company at public speaking engagements building community respect and goodwill Responsible for material procurement valued in excess of $ 10 million and an additional $ 20 million in inventory Reduce yearly operational costs by more than $ 1 million through effective management techniques Negotiate and administer contracts with vendors and partners ensuring favorable and profitable conditions Oversee all corporate hardware and software purchases, database management, and other IT functions Assist with marketing, sales, and customer service initiatives resulting in significant revenue gains Maintained accurate and secure client records, sales reports, and other pertinent data Represent company brand with poise, integrity, and positivity

Professional Duties & Responsibilities Managed all aspects of the admissions and financial aid departments for multiple campuses Increased student enrollment by 40 % through effective recruitment and marketing strategies Represented the school at admissions fairs, local high schools, and other recruitment events Conducted perspective student interviews and incoming class orientations Assisted graduating students with job counseling and placement services Responsible for the administration of federal and state loans and grants Reviewed prospective student applications for admissions and determined student status Provided students with guidance and support during the admissions process Directed admissions counselors and support staff ensuring effective operations Administered the collection process as well as tuition refunds Maintained student information database including transcripts and financial records Supervised the school instructional staff and curriculum development process Performed all duties in a positive, professional, and courteous manner