Sentences with phrase «supervisor after the customer»

Not exact matches

I spoke with Melissa and Doug Customer Service supervisor right after the first Mattel recall, and she detailed their testing standards, however she said that nothing is 100 percent.

After some discussion and time on hold while she likely sought the advice of a supervisor, the customer service rep provided an outstanding solution, asked me to hold for a minute while she typed an email to me with all the instructions, and then read the email to me to confirm I understood it.

After spending hours on the phone, talking to Macy's customer service and 4 supervisors in Macy's credit card (Citi Bank), the credit card's supervisors think I should pay the penalty.

The barista claims he pursued this nuclear option only after a number of complaints from customers and after trying to confirm that he had the «power as a Starbucks employee to pull the plug,» including «asking supervisors, calling managers, and even looking through the employee handbook (which not only said nothing about this act being against policy but actually explained how to do it) before cutting the public Wi - Fi.»

The employee said that her supervisor asked her to prepare an investigative report after a customer complained about her work.

Even after explaining in 3 emails as well as to one customer service rep and one supervisor that during bereavement travel one does not have the presence of mind or time to think that an initial email was being ignored and that it needed follow up.

Promoted to supervisor of the phone after 6 months of starting than later assigned additional duties of liaison between multiple departments for escalated customer issues.

AFTER: OPERATIONS SUPERVISOR: Manage, schedule and train nine retail bank staff, including tellers, mortgage specialists, administrative and customer liaisons.

• Proficient in installing underground pipelines for water distribution and waste water collection systems • Well versed in operating power plant equipment under the direction of operational manager • Special talent for repairing, fitting and replacing water taps and valves on main and service lines • Particularly effective in using manual tools including chain saws, chippers and jackhammers • Expert in identifying and fixing pipeline leaks and pressure faults • Profound ability to setup sediment control devices as per directions of the supervisor • Track record of responding timely to customers» utility service calls • Proven skills in cutting, fitting and laying pipes • Well practiced in loading, unloading and driving trucks and other heavy machinery to the worksite safely • Fully capable of maintaining cleanliness and functionality of all tools and equipment • Proficient in inspecting and maintaining water storage tanks and cleaning the yard when necessary • Apt at enforcing proper safety practices and using appropriate PPE and traffic safety materials such as cones, arrow - boards and flagging signs around the worksite • Experienced in determining the locations of gas, telephone, power, water and sewer lines from appropriate sources before excavation • Particularly effective in repairing and replacing defective electricity and gas meters • Excellent manual dexterity and physical stamina along with profound ability to bend, stoop and work in confined spaces • Well versed in reconnecting water and power services after holidays • Proven skills in performing routine grounds keeping, painting, carpentry and plumbing tasks • Skilled in repairing replacing and existing pre-laid pipeline based underground water and gas distribution systems • Efficient in anticipating tools and equipment needed as per the nature of each assignment and loading the same in the company vehicle in a safe manner

• Act as first point of contact by welcoming customers in the retail store • Engage customers in short dialogue to determine their purchasing needs • Escort and direct customers to the correct aisle or shelf that holds their choice of products • Provide customers with product information and demonstrate product features • Answer customers» questions about product features • Provide customers with pricing information and any special discounts or promotions that the store is offering • Attach price tags to each item and make sure that they reflect updated price information • Guide customers to assist them making purchasing decisions • Provide customers with warrantee and after sales services • Ensure that shelves are stocked properly and that all items and shelves are dusted and cleaned periodically • Ensure the overall cleanliness and maintenance of the store • Guide customers through the payment procedure by taking cash or processing credit cards in exchange of sold items • Handle refunds and exchanges and associated paperwork • Balance cash registers at the end of the shift and make sure that there is sufficient change available for the next shift • Order merchandise and make sure that newly received items are placed on shelves appropriately • Arrange store and window displays for products on promotion • Ensure that any discrepancies are communicated to the manager immediately • Take and resolve customers complaints and relay complicated ones to the supervisor

Moreover, I have a solid reputation for assisting customers from the very beginning of their purchase hunts right down to after - sales services and have achieved constant praise from my supervisors.