Sentences with phrase «support tickets answered»

Many publishers and indie authors find that getting their support tickets answered sometimes takes a few days, if at all.

PeoplePerHour has a community of more than 500,000 users, but one of the main delights for customers is getting support tickets answered by myself — the CEO and founder.

Not exact matches

With that in mind, the UserVoice help desk has analyzed thousands of customer tickets and identified that people most appreciated getting fast answers (15 %) and solving their issues after just one interaction with customer support (46 %).

We all know that closed tickets, average response times, and total answered emails don't necessarily correspond to superb customer support.

Shopify offers several ticket support apps, like Support Ticket Plus or Reamaze to help you answer customer questions oticket support apps, like Support Ticket Plus or Reamaze to help you answer customer questions support apps, like Support Ticket Plus or Reamaze to help you answer customer questions Support Ticket Plus or Reamaze to help you answer customer questions oTicket Plus or Reamaze to help you answer customer questions online.

GDAX also has a well - documented FAQ section and typically answers support tickets within 2 - 3 business days.

Now there is a question which opens a massive debate about how OUR club is run but the answer has got to be yes, I miss Highbury and to say I loved the clock end as a child through to leaving there for the grove as an adult is an understament, although the stadium has been a financial burden obviously it is still a wonderful place to watch football in, but football and especially Arsenal has changed so much in the last thirty years, I really am concerned about how much our supporters are charged either season tickets or match day sales including food / drink, we have removed a vast core of our traditional support and young because of these prices.

Support tickets, at times, are confusing with short, non-verbose answers.

• Retail / F & B / Vendor Support: Greet guests, check credentials, answer questions, sell drink tickets, assist Style Lounge vendors in setup and breakdown, manage and streamline a pleasant and relaxing guest experience.

I would send them a support ticket and ask, but I wouldn't be surprised if they don't provide a clear or helpful answer.

They're happy to offer product support, help navigate the licensing or ticket dismissal process and answer any questions you have along the way.

Support tickets are not answered and from what i have read they normally answer after a couple of months.

Coinbase struggles with their customer support sometimes due to a huge popularity, but most support tickets are answered within 1 - 3 business days.

Coinbase support is very professional and they have a robust support system containing an FAQ library (where you will be able to find an answer to most questions before even contacting customer support), customer support bot, and email ticketing process to resolve complex issues.

However, it's worth noting that many times these complaints are answered directly by Bitstamp support and that have earned the respect of many users by giving honest replies to support tickets and working overtime as well as hiring additional staff to handle the workload in times of need.

Help Desk Support, January 2002 - May 2005, Nero Systems Corporation, Jacksonville FL Managed Help Desk services which included answering help desk tickets through online assistance, performing remote assistance on staff desktops, and documenting reports from service calls.

Answered help desk support calls, documented tickets, maintained computer inventory, imaged workstations, and maintained multiple websites

• Provided valuable support to the marketing department in executing a particularly complex marketing routine • Offered a front desk receptionist position following provision of exceptional work as an intern • Handled the switchboard and routed calls • Assisted guests and visitors by answering queries • Validated parking tickets • Assisted in scheduling appointments • Assisted in coordinating office activities

• Received inbound calls for information regarding different companies on the Initiative panel • Provided information regarding services and products and answered callers» queries • Assisted callers in resolving issues by troubleshooting their problems over the telephone • Made outbound calls to prospective customers to provide them with information on the company's products and services • Handled incoming emails and support tickets by appropriately replying to them following company policy

EXPERIENCE June 2011 — Present Freezone — Lawrenceville, VA Product Support Specialist • Answer customer queries regarding company's products and orders • Resolve customer problems by creating liaison with development teams • Create tickets for problems that can not be resolved on the specialist level • Work with customers to identify which products and services best serve the customers» needs • Report any conditions that may affect customer satisfaction • Review circumstances to and decide when to authorize warranties • Perform up - sell duties as the situation permits • Perform other administrative duties as required

Answered Help Desk calls from users, opened service request tickets for all calls and supported in - house proprietary applications.