And then I thought about how
surprised legal clients sometimes are when they receive bills.
Not exact matches
This month, we are providing some
legal information about your obligation to archive veterinary
client emails, and our research may
surprise you.
«There are many recent cases where lawyers have found themselves in trouble because of their use of
client confidential information in settings that might
surprise people,» says Mary K. Foster, counsel to the Attorney Registration and Disciplinary Commission (ARDC) review board and lecturer on
legal ethics at Northwestern University School of Law.
To me the «unconventional and adaptable» element of this role is in
surprising our
clients with a fresh approach to
legal issues.
These initiatives have the potential to materially improve the billing customer service experience that law firms deliver to their corporate
legal department
clients, i.e., eliminate billing
surprises to
clients, which is a personal mission of mine!
That means not creating a sense of false hope when defending someone in court and explaining
legal policies that may
surprise a
client.
[1] Second, a
legal marketing colleague shared a somewhat
surprising client seminar planning experience: on the eve of the seminar, very little lawyer - side preparation had been done, despite his cajoling, stalking and pleading.
That may seem
surprising, considering that most
clients are also dissatisfied with the cost of
legal services, and oftentimes the outcome of the service is less than optimal.
This is not
surprising given there is a great disconnect between
legal professionals and most
clients.
While advertising and marketing your law practice in search engines will not make it rain overnight, if you commit to thinking about how your potential
clients might use search to consume
legal information, get answers, and perform research, you might
surprise yourself as to how successfully you can increase your firm's profile online.
In handling
legal matters for our
clients, we strive to avoid
surprises in every way possible.
Legal clients don't like such
surprises, especially cost overruns.
Clients promise anything up front in order to get
legal representation, but the reality of
legal costs takes them by
surprise.
Our
clients have come to appreciate and depend upon Conroy Simberg's consistent, no -
surprise approach to
legal services.
The presentation emphasized practical
legal advice, the avoidance of litigation and need for creative solutions when the
client must deal with termination, forced changes to planned means and methods, and
surprise scope increases.
Given the uncertainty of dispute resolution, flat rate pricing may be appealing for your small dispute
clients and help you avoid uncomfortable
surprises if their
legal fees run up too high against the amount in controversy.
It might come as a
surprise to most people that it's
legal and accepted by our courts to increase the hourly rate without advising you, or to round up hours to a higher amount, or add on a «premium» for a lawyer's success in court to a
client's bill.
It may be no
surprise to outside counsel, who have seen corporate
clients take more
legal work internally in recent years.
After decades of poor billing practices including; lump sum billing, unclear labeling,
surprise fees, and delayed billing -
clients have lost trust in the
legal billing process.
Clients whose expectations have been adequately managed are less likely to turn on their lawyers (rightly or wrongly) than those who are taken by
surprise by the result of their case or
legal fees.
It is an axiom of
legal practice that
clients hate
surprises, at least the «bad news» kind.
These
surprises have often negatively impacted the quality and value of the
legal services delivered (or received) and force the practitioner into a reactive solution mode — at a higher risk and greater cost for their
clients.
«Numbers of the key findings in our
Client - led Innovation in
Legal Services report will
surprise law firms.
Erin DeGeorge has extensive experience in Family Law and has earned an enviable peer reputation for
legal tenaciousness and
surprising outcomes for her
clients.
Carolyne, Jonh and PED... I'm
surprised that none of you, or anyone else for that matter, so far, has not taken me to task for my interpretation of our (Realtors») responsibilities to the interests of both customers and
clients from a «ratification» (undocumented)
legal perspective.