He gives the reason of «someone called about
suspicious vehicle» or says that you are a «
suspicious person» but you are not doing anything illegal, you are positive he did not observe you drive the
vehicle at any point, and you are eating food with packing, labeling and logo from the location you are
parked at.
• Develop and implement policies for the
parking lot • Issue
parking permits and devise appropriate procedures for distribution of the same • Organize
parking registration activities • Collect, count and record the
parking fee • Supervise, train and evaluate subordinate employees • Guide and educate the campus community regarding
parking procedures and SOPs • Identify and report any
suspicious vehicle • Issue and submit periodic
parking lot reports to the higher management • Devise and recommend ways to enhance the effectiveness of
parking procedures to ensure maximum customer facilitation • Carryout paper work for long term
parking requests and issue relevant permit if applicable • Inspect the
parking lot physically and ensure proper physical conditions are available for
parking • Ensure consumer and
vehicle security in the
parking lot • Operate
parking lot equipment, drive through gates and car lifters appropriately as and when required • Respond to public inquiries and provide relevant information regarding
parking protocols • Monitor CCTV footage and report any
suspicious activity • Regularly update the members»
vehicle data and stamp their permits • Oversee
parking lot operations, revenue collection and ticketing procedures • Ensure proper book keeping procedures are being carried out • Conduct minor maintenance of
parking lot equipment • Promote and demonstrate high standards of customer service • Issue permits to vendors and other visitors after complete validation of their personal data • Oversee flagging and validation code issuance • Organize training sessions for development and grooming of the team • Assign duties to the
parking lot employees and evaluate their performance • Serve as point of contact for
parking lot procedures, maintenance and permissions • Allocate separate space for visitors, special guests and handicapped individuals • Manage
parking lot budget and meet the maintenance requirements within allocated amount • Devise a proper one way route within the
parking area and display informative direction boards to implement the same • Oversee the cleanliness of the
parking lot and keep it snow free during winters to facilitate smooth drive in and drive out • Procure and install
parking signs and meters etc. • Maintain
vehicle owner's data on whose IDs the permits have been issued • Record all drive ins and drive outs with timings in the computerized log system