Just last year, for example, the CENTURY 21 brand announced that it received all four
industry - leading customer satisfaction awards in the annual J.D. Power 2016 Home Buyer / Seller Satisfaction StudySM,
sweeping the awards for the third consecutive year across four customer satisfaction segments in the
study, including: First - Time Home - Buyer Satisfaction, First - Time Home - Seller Satisfaction, Repeat Home - Buyer Satisfaction and Repeat Home - Seller Satisfaction.