Sentences with phrase «take guest requests»

Not exact matches

The sky's the limit on what a guest can ask for, and the service measures how long it takes a staff member to resolve a request when humans must get involved.

You'll enjoy complimentary access to over 1,000 airport lounges in the world, Gold Status in the Hilton Honors and Starwood Preferred Guest programs, premium roadside assistance, and Platinum Concierge, available day or night to take care of your requests, large and small.

Suite Amenities • Private in - room check - in • Housekeeper at your disposal to take care of your luggage • Guaranteed reservations in our restaurants and the Cinq Mondes spa • Bathroom with Jacuzzi • Lounge with guest washroom • Newspapers in your selected language • Free internet access • iPad for guest use • Nespresso coffee machine • Wide choice of pillows on request • Complimentary products by Bulgari • Valet parking, breakfast and open bar

Guests are all known by name and any request whether personal or dietary is surely taken care of, with our 1:1 staff to guest ratio no request is impossible.

There's a free limo service to take guests to the front door of Versace, and from spring you can request Luxury Portal TV, a new service that puts guests at the top of the toughest designer waiting lists.

Guests can do a self - guided retreat, take a yoga or sleep rejuvenation program, or come as pilgrims to request spiritual guidance from the last nine nuns in residence.

We also, request that guests further conserve water by taking personal laundry home, limit unnecessary flushing of toilets, and keeping showers under 5 minutes.

24 hour reception, two lifts (in the two main buildings), pleasant sitting areas, St. Andrews & St. Athanasius Chapel, where Wedding Ceremonies and Baptisms can take place, wedding packages, secretarial support (on extra charge), free parking for hotel guests, storage room, laundry / iron service (on extra charge), doctor on call, major credit cards accepted, and babysitting on request on extra charge.

Yes, the hotel manager took great care of the issue and did her best to help out (even though the guest ignored your requests and kept smoking, forcing me to seal the grilles with tape, which made the room very cold).

Any staff overtime (8 hours plus or after 8:00 pm) will encounter an extra charge and we request a taxi be provided to take staff home after hours at guest's expense.

We regret we are no longer able to offer this service and request all guests utilise the Two Oceans Restaurant and / or take away at Cape Point for refreshments.

As one guest recently commented in a review of their Belize vacation, «From the minute you go through the gates at Chabil Mar your every request is taken care of.

Adi, your villa manager, attends the villa every day to oversee the smooth running of his ship, taking care of staffing, special guest requests and guest satisfaction.

They are also open to taking care of special dietary needs of guests and can prepare these meals on prior request.

Although Starwood Preferred Guest has the most airline partners, transfers take place in batches based on the day of the week you request them, and can take up to 14 days to post.

Guest suites have a trendy design and contemporary styling with a mix of pale and warm toned interiors, drapes and fabrics of vibrant colour, attractive wall - hung art, smart furnishings cleverly spaced on cool tiled flooring and modern amenities to take care of your comfort; features include a private furnished balcony for most suites with sea or marina view, air - conditioning, a private bathroom with hair dryer and amenities, living room with TV (international channels) and DVD player on request, DVD library at reception, sofa bed / armchair, a bedroom (s) with twin beds, writing desk and chair, telephone, night curtain, a kitchenette with 2 - ring hob, microwave, fridge, coffee machine, kettle, toaster, plates & cutlery and table with 4 chairs, iron and board, and baby amenities.

Should you have the ability to ask Facebook and other sites to take down photos and video if you asked that this not be posted (and one of your naughty guests didn't follow the request?)

Their duties include checking table decorations, accommodating guests, taking orders, responding to requests, refilling glasses, and making sure the banquet area or restaurant is clean and organized.

Front Office Agents are employed by a variety of businesses, especially hotels, and complete the following duties: greeting guests, taking incoming phone calls, answering to client inquiries, assigning rooms, accommodating special requests, collecting payment, using office equipment, and keeping the reception area clean and organized.

Typical work activities for Catering Servers also include greeting and seating guests, fulfilling special requests, making sure glasses are refilled, cleaning tables, taking dirty dishes back to kitchen, and solving event attendee issues.

Taking requests from customers and providing a fun atmosphere within the center by providing constant interaction with the guests in the facility

He should also ensure that the requests and needs of the executives and guests are taken care of.

Great memory of returning guests and making sure their special requests are taken care of before arrival

Omni Hotels - Irving, TX 2009 — 2013 Front Desk Clerk • Provided the utmost quality of service to the clients at all times • Responded switchboard with proper telephone etiquette • Dealt with guest complaints and requests quickly and effectively • Posted guest charges and computed bills • Took reservation requests professionally • Checked guests in and out in a friendly manner

• Set up banquet rooms by ensuring that buffet tables and guest tables and chairs are properly dusted, cleaned and clothed • Place dishware and flatware on tables in an aesthetic manner • Greet and welcome guests as they arrive and assist them in finding the right tables for themselves and family members • Serve water or welcome drinks as soon as guests have sat down • Assist in the setup of buffet table by ensuring that food items are properly placed and that any dish that has run out, is refilled promptly • Ascertain availability of cutlery such as serving spoons and forks on the buffet table • Serve food and beverage items to guests on their tables and fulfil requests for additional servings • Quickly remove dishes as soon as guests have finished eating their course and supply new ones • Clear away soiled dishes and glasses and ensure that they are transported to the kitchen area in a timely manner • Take off dirty tablecloths and replace them with freshly laundered ones • Ascertain that the floor in the banquet area is properly cleaned after each event • Stock up on extras such as condiments and napkins

Hotel Front Desk Clerks wear many hats, from handling guest complaints and requests and taking payments to assigning rooms, making reservations and explaining hotel services.

Responsibilities: Acknowledge and greet all the guests and seat them to their designating table, escort them to said table, communicate any delays, offer drinks and keep them entertained while they wait to be seated, present the menus, create a suitable atmosphere for a luxurious and elegant dinner experience, take and manage the reservations, prepare the seating arrangements per day, week or month according to reservations made and to the patrons» requests, walk periodically through the dining room to make sure all the guests are enjoying themselves and that everything is up to par as per the restaurant's criteria, address complaints or specific and personal requests from patrons, escalate the major complaints to the manager of the restaurant or the hotel itself.

• Timely took and served a range of beverage and food items • Monitored guests at all times, predicted their needs and quickly responded to their requests • Prepared and presented the bill • Completed end of shift income and cash deposit reports • Up - sold beverage and food items to guests • Cleaned dirty glassware and plates to proper dish wash area and sorted same for washing • Recorded all aspects of guests order correctly and entered guest orders into the computer

Waiter Panini, Gallup, NM 2006 — Present • Welcome guests and seat them in keeping with their preferences • Offer menus and provide suggestions when requested • Serve welcome drinks • Take orders and relay to the kitchen in an accurate manner • Ensure order accuracy before delivery to the customer • Deliver orders and ask for feedback during and after meals • Mix and serve drinks as requested • Provide customers with information on daily specials • Explain how menu items are prepared when requested • Remove dishes and ensure that tables are bussed appropriately • Prepare and serve special dishes on the table when needed

Hostess — Jeremy's Fine Dining — Nashville, TN — 10 / 2013 - Present • Greet guests and manage reservations and seating in 10 - table restaurant • Provide information about nightly specials, drink specials, and menu items • Communicate any guest special needs to wait staff to provide a superior dining experience • Process payments, enroll guests in rewards program, and inform guests about special packages for birthdays and anniversariesHostess — Down Home Hamburgers — Syracuse, NY — 3/2014 -3 / 2017 • Booked reservations by phone, online, and walk - in requests • Managed restaurant seating chart and communicated with wait staff to continually update chart and seat guests in a timely manner • Answered questions about menu and directed guests to bar during long waits • Accepted take - out orders and packaged food for transport

Assist guests with supplying them with the items they need from the department * Aid guests in finding items they are looking for on the sales floor * Take orders and special requests * Answer the...

Essential Duties · To welcome and serve all guests in an efficient, courteous and friendly manner whether face to face, on the phone or via email · To handle all guest compliments, comments, observations and complaints in a timely and effective manner, achieving guest satisfaction · To reserve, register and check out guests completely and accurately, following the procedures and policies set up for this process · To utilize proper selling techniques and strategies to maximize room and outlet revenues · To ensure the proactive building of guest history · To process credit card authorizations for each guest upon arrival and as needed during stay · To accurately post charges to group, guest, member and house accounts when necessary · To forward messages to departments with regards to guest requests and expectations and to follow up on requests with the guest via email, phone, radio and / or trace system · To liaise with bellstaff in order to ensure that gift delivery, luggage service, parking and rooming is taken care of in a courteous and timely manner · To ensure the accuracy of billing for each guest · To accurately account for daily bank issuance · To order room drop items and ensure ancilliary charges are scheduled appropriately · Sell, make, process and mail gift certificates · To run nightly audit and separate guest tickets for accounting · To maintain accurate house account excel spreadsheets · To run reports and perform some accounting duties (may include sales reports and statistics, processing and reconciling daily service charge breakdowns, completing billing instructions, etc).

Hyatt, Atlanta, GA (May 2012 — Present) Hotel Switchboard Operator • Receive calls from guests / potential guests and respond to questions regarding room availability and tariffs • Transfer incoming calls to intended recipients and take messages in case of unavailability • Resolve queries or problems over the phone or escalate them to managers or department heads • Route calls to guests after ensuring that the guests are willing to take the calls • Provide limited information to callers regarding guests staying at the hotel by exercising strict confidentiality • Take messages for staff members and guests by accurately writing them on paper or message logs • Route callers to message recording lines and provide them with information on how to use them to record their messages • Make announcements on public address systems regarding emergency situations • Take and service requests for making outgoing calls to other countries and make sure that call cost logs are maintained for each guest • Greet people as they arrive, inquire into their purpose of visit and make them comfortable until a guest relation officer can be assigned to take messages in case of unavailability • Resolve queries or problems over the phone or escalate them to managers or department heads • Route calls to guests after ensuring that the guests are willing to take the calls • Provide limited information to callers regarding guests staying at the hotel by exercising strict confidentiality • Take messages for staff members and guests by accurately writing them on paper or message logs • Route callers to message recording lines and provide them with information on how to use them to record their messages • Make announcements on public address systems regarding emergency situations • Take and service requests for making outgoing calls to other countries and make sure that call cost logs are maintained for each guest • Greet people as they arrive, inquire into their purpose of visit and make them comfortable until a guest relation officer can be assigned to take the calls • Provide limited information to callers regarding guests staying at the hotel by exercising strict confidentiality • Take messages for staff members and guests by accurately writing them on paper or message logs • Route callers to message recording lines and provide them with information on how to use them to record their messages • Make announcements on public address systems regarding emergency situations • Take and service requests for making outgoing calls to other countries and make sure that call cost logs are maintained for each guest • Greet people as they arrive, inquire into their purpose of visit and make them comfortable until a guest relation officer can be assigned to Take messages for staff members and guests by accurately writing them on paper or message logs • Route callers to message recording lines and provide them with information on how to use them to record their messages • Make announcements on public address systems regarding emergency situations • Take and service requests for making outgoing calls to other countries and make sure that call cost logs are maintained for each guest • Greet people as they arrive, inquire into their purpose of visit and make them comfortable until a guest relation officer can be assigned to Take and service requests for making outgoing calls to other countries and make sure that call cost logs are maintained for each guest • Greet people as they arrive, inquire into their purpose of visit and make them comfortable until a guest relation officer can be assigned to them

Front Desk Supervisor — The Lighthouse Hotel, Port Aransas, Texas — September 2014 — Present • Monitor staff's treatment of guests to ensure consistent, high - quality service for 236 - room hotel • Coordinate and lead various front desk activities, including reservation scheduling, guest services, phone activity, cash and credit processing, receipt dissemination, and ledger updates • Support shift manager in scheduling of employees, taking all vacation requests, labor laws, and hotel policies into account.

Major Tasks Performed • Greet guests as they come in and serve water and bread • Present menus and delegate hostess to take orders • Remove used dishes and cutlery between course and replace with clean tableware for the next course • Clear tables and put tableware in proper section to be washed • Clean table tops, chairs and booths • Reset tables and arrange tabletop appropriately • Respond to guest requests and complaints • Wash dishes in the absence of dishwasher • Prepare and serve soups and salads

• Perform preseason duties such as setting up and guests rooms for opening • Clean rooms, lounges and bathrooms by vacuuming, sweeping, mopping and washing • Dust and polish furniture and ensure that bathroom supplies are replenished • Clean and maintain hotel common areas such as lobbies and sitting rooms • Make beds and change linen on schedule or on when - needed basis • Gather dirty laundry and arrange for it to be taken to the laundromat • Ascertain that each laundry bag is properly tagged when packed • Return appropriate laundry bag to guestroom when cleaned • Stock and maintain supply rooms and maintain contact with vendors to ensure consistent supply • Assist guests with reasonable housekeeping requests and respond to their queries

Responsible for making sure guest and maintenance requests are being taken care of in a timely matter while General Manager and Operations Manager are not on site

Greeted customers in the restaurant or drive - thru, took and rang up orders, handled payment and thanked customers Greeted guests and sat them at tables or in waiting areas Inspected dining and serving areas to ensure cleanliness and proper setup Kept drink stations clean and ready for service Located items requested by customers Performed serving, cleaning, and stocking duties in establishments Placed food servings on plates and trays according to orders or instructions Prepared a variety of foods according to customers \» orders or supervisors \» instructions Prepared and served hot and cold beverages Prepared food items such as sandwiches, salads, soups, and beverages Stocked and rotated products, stocked supplies, and paper goods in a timely basis.

You can take holiday music requests from your guests and play it on the spot.

Our team mistakenly took over the crock pot the week before you were supposed to be there - they had thought the request was for the guest right before you.