Sentences with phrase «talk about them with customers»

Not exact matches

How they see you deal with and talk about peers, partners, team members and customers tells them what the real rules of conduct are for customer service.

In this hangout, editorial director Ray Hennessey talks with branding and customer experience experts Karen Leland of Sterling Marketing Group and Brad Smith of Sage North America about how to come back when your company's reputation takes a hit.

I spend a lot of time with startups, and I hear many companies talk about their approach to sales and their interactions with customers.

In a recent Google Hangout, Entrepreneur.com's editorial director Ray Hennessey talked with branding expert Karen Leland and Brad Smith, EVP of customer experience at Sage North America, about the importance of building something that lasts.

But as a company grows and after you've hired a marketing team the CEO needs to make sure his or her message is planned, synchronized with other activities in the company and designed to be released when the organization is ready to respond (such as having sales teams ready to talk about the announcement, customer service being ready to handle in - bound questions and certainly for a board to be synchronized).

She'll be talking on Saturday about how to wed customers to your brand instead with better loyalty - building programs.

After everything else fails, customers simply go with names that they trust or hear others talking about passionately.

When show attendees walk up, you can introduce them to your customers, who can talk about their experience with your solution.

Engagement was also meaningful because reps were able to talk with customers about the business challenges they were facing.

Or worse, you're talking with a long - term customer and he tells you about a conversation with your competitor that doesn't accurately reflect the situation?

Thompson has talked a lot about engaging younger customers through mobile and other technology, but if you don't give them something that more closely aligns with what they want to order, it doesn't matter if they're buying it on their iPhone or iPad or using Apple Pay.

Sit down and talk to them about how they interact with your products or services, and use that feedback to continually improve the customer experience.

Customer obsession is a phrase that's popping up more and more at JPMorgan, with CFO Marianne Lake talking at length at the bank's investor day about the bank's efforts to «delight» its customers.

About two years ago, as dPoint's sales team talked with European and Asian customers about problem of dealing with hefty shipping costs, one customer suggested that the firm should think about licensing the machines that manufacture the frames — in effect, outsourcing production to dPoint's cliAbout two years ago, as dPoint's sales team talked with European and Asian customers about problem of dealing with hefty shipping costs, one customer suggested that the firm should think about licensing the machines that manufacture the frames — in effect, outsourcing production to dPoint's cliabout problem of dealing with hefty shipping costs, one customer suggested that the firm should think about licensing the machines that manufacture the frames — in effect, outsourcing production to dPoint's cliabout licensing the machines that manufacture the frames — in effect, outsourcing production to dPoint's clients.

Your customers are going to talk about their experience with your brand.

In my book with Travis Wright, Digital Sense, we wrote at length about how any business can easily architect their software solutions to more effectively deliver on customer experience and growth — and talked about it at CES earlier this month:

If customers talk about the amount of money or time they saved by doing business with you, find out exactly how much they saved, and ask them to include those figures in their testimonials.

The Wall Street Journal reported on Monday that Amazon was talking about partnering with J.P. Morgan and others to offer its customers a low cost, checking account type of product that would appeal to younger and perhaps lower income people who don't have traditional bank accounts.

I was on a call with a client the other day talking about ways to improve the experience they deliver to customers.

One minute you're on the phone with a customer, and the next minute you're talking to a radio station about your advertising.

Even if you really want to bend over backward for your customer, if you mix statements about commitment with statements that say what the customer's not allowed to do, the customer is going to see your «commitment» as a farce, corporate jargon, just a way to save face, or all talk and no action.

Talk to them about how they've worked with customers to get their stories out, and ask them for specific examples of creative campaigns they've executed in the past.

Talk to existing customers, suppliers and vendors about their relationships with the business.

Amazon cloud execs can sometimes seem a tad sanctimonious when they talk about how their business goals completely align with the greater customer good, but one thing that Andy Jassy said Wednesday resonates, especially in light of reports later that day that Dell is considering a purchase of EMC in what would be a massive $ 50 billion deal.

Ahura has responded to nervous times by reassuring prospects of its continued health — talking at length about products in development and sometimes sharing its financials with customers.

Rather than picking up the phone and talking with a company about their own services, customers are able to go online and find much more informative, unbiased data.

«I went down to Las Vegas and spent a day with Tony Hsieh, the CEO of Zappos, and we talked about building this customer - centric model that allowed customers to try a product risk - free, with free shipping and a 365 - day guarantee,» he says.

Your customers are going to talk with their friends and family, so give your customers something «wow» to talk about.

At higher levels of development, some SaaS companies start earning more customers simply because they have so many existing customers talking about them and working with them on a regular basis.

«Everything about the experience is unique, from the way the customers physically interact with the fragrance to how the editors talk to the customers.

Yelp, the reviews site for local businesses, is a common place for customers to talk about their experiences, and business owners often engage with people there.

The timing of directly reaching out to the customer is more difficult to achieve with email but this can at least be tackled by customer segmentation which we will talk about shortly.

Audiences walk away with relevant and actionable ideas: how to develop (or refine) products or services based on feedback from customers or events in the marketplace; how to engage when people are eager to do business; how to make speed and agility a competitive weapon; how to get the media talking about you; and much more.

We do get a lot of customer feedback to make sure that we're appropriately priced across our whole menu, and the great news is as you think about what we talked about on our brand health metric Worth What You Pay, we're making great progress on that front, but that's really generated on the yields with the 4 for $ 4, and what we need to do is make sure that the customer feels that our core and LTO items are appropriately priced for the value that we're providing, and that's not just what you put into the food, but that's what you create as the total customer experience to make sure they feel good, that it's worth what they pay.

John G. Stumpf, CEO of Wells Fargo & Co., said on a Jan. 14 conference call with analysts that he is «hearing more, when I talk with customers, about their interest in building something, adding something, investing in something.»

Of course, we do always talk about — we always usually get asked about profitability and it is a very hard service to deliver and make money on, but we know customers love it and we're in a great position to do this because of our long - term approach, our drive of greater efficiencies and our proximity to the customer with our vast global FC network,» noted Brian T. Olsavsky Amazon's CFO.

Yet, we know from talking with our customers most don't even think about it.

She prefers talking instead about the roughly 70 percent savings that Brandless says it provides customers compared with more established brands of similar quality, whose goods are usually purchased on retail shelves.

When speaking with customer support, the person on the other end of the line didn't quite seem to know what I was talking about, and since there isn't a media phone number listed on the website, I can't seem to verify this refund.

Employees should not be wearing union T - shirts at the place of employment nor should they be talking to customers about their respective positions with regard to the two employees that are part of the Labour Relations Board complaint....

If customers are talking about a particular topic that intersects well with your company's products / services on social media sites with increasing frequency, then it makes sense to leverage a blog to publish and syndicate via RSS what they're looking for.

Content marketing empowers your business to create interesting content and generate fruitful conversations with potential customers who are truly interested in what you're talking about, which is a great way to build customer relationships.

I have an iPhone, I've talked to people with iPhones about what the next phone they buy is going to be, I've been in Verizon and AT&T stores that sell iPhones and seen what salesmen play up and play down and how customers think or don't think during the sales process.

«One of the things that works on our menu is when you can talk about both premium and value, because they're two different customers who are interested in those products and so I think, for us, there's always going to be an element of talking to different customers with different needs,» Kempczinski said in an interview.

I really like the people I work with, I like talking to customers about books AND I get a mad discount.

We talk about the history of our company, and you don't do this for 100 years without treating customers properly, and with respect and dignity.

By partnering with Oceans Omega, we can now offer the functional benefits of omega - 3s through their ingredients, and it offers us the opportunity to talk to our customers about innovative delivery technologies.

That person takes the job in part because of the great benefit of getting free movies, but can also talk with the customers, give recommendations and be excited about the programming we're bringing in.»

This bread market, which is being tested at the two newest locations, allows customers to sample and talk with Breadheads about what type of bread they might like or would go best with a meal.

Although Chinese food is not traditionally thought of as a low - calorie meal, Wonton Food is adjusting its products and talking with chefs and customers about how its products can be used in healthier recipes.