Sentences with phrase «talk to customers on»

For instance, you may have had to talk to customers on the phone or talk to a group of people about a product.

So it doesn't take a lot, even if you're a small company, to find some way to solicit feedback from either a large group of your customers through an email campaign with a SurveyMonkey link or even just kind of talking to customers on a regular basis over the fourth quarter to get some feedback.

I think you have to talk to your customer on a regular basis and find out what you're doing right, and what you're doing wrong?

The customer service rep. was talking to a customer on the phone that was unhappy about his bill for battery / cables, etc...

Not exact matches

She'll be talking on Saturday about how to wed customers to your brand instead with better loyalty - building programs.

Regular follow - ups can also help gauge customers» perceptions of your brand and get valuable feedback: Pleased customers aren't usually as keen as annoyed ones on talking to (or about) you.

Both chatbots will learn over time, but customers will also have the option to talk to a live customer service representative on Facebook and Twitter during business hours, he added.

But by surveying consumers, you demonstrate to potential investors that you can talk to potential customers about your product and get their feedback on what it's worth to them.

Schmelzer loves to talk about how mentors at the Nike + Accelerator forced him and his partners to overhaul their GeoPalz business plan to focus on the lifetime value of their child customers.

Thompson has talked a lot about engaging younger customers through mobile and other technology, but if you don't give them something that more closely aligns with what they want to order, it doesn't matter if they're buying it on their iPhone or iPad or using Apple Pay.

In my book with Travis Wright, Digital Sense, we wrote at length about how any business can easily architect their software solutions to more effectively deliver on customer experience and growth — and talked about it at CES earlier this month:

Dorrell interned on the business team, so she spent her days talking to customers.

Talking about what corrective action you plan on taking lets the customer know you are aware of their concerns and want to improve.

The Wall Street Journal reported on Monday that Amazon was talking about partnering with J.P. Morgan and others to offer its customers a low cost, checking account type of product that would appeal to younger and perhaps lower income people who don't have traditional bank accounts.

Taking the time to talk with customers who reach out to you on social media shows that you value each and every one.

When I did Undercover Boss, I went out with a painting crew and talked to the customer, looked at the house, went back to the truck, did up the quote on the tablet, printed it, went back and got it signed by the customer on the spot.

«From a marketing standpoint, Apple could use Topsy to figure out what customers are saying on other social channels,» Blau says, and he's not just talking about what customers are saying about Apple, either.

We talked to 3 experts for their tips on how to keep customers coming back.

I was on a call with a client the other day talking about ways to improve the experience they deliver to customers.

Also, no two customers or situations are exactly the same, so you have to be willing to talk on the fly.

One minute you're on the phone with a customer, and the next minute you're talking to a radio station about your advertising.

But the airline apparently went one step too far when it talked about introducing a plan that would require customers to actually pay to use the lavatory on the plane.

Customers are talking more than ever — review sites, social media, or on a company blog's comment string — but few business owners are listening and taking it to heart.

We spent our time early on talking to customers and explaining the situation.

Create a fun, upbeat environment — on Twitter, Facebook, Pinterest, on all of the social platforms your brand has a presence on — in which your current and potential customers can talk to each other.

«The decision to acquire OtherInbox was based on its technology and its broad customer base, but separately we've been talking about where we might expand operations, and Austin was on that list,» spokeswoman Tami Monahan Forman told the Austin American - Statesman.

If I had to respond quickly I am sure I would have said something similar to my fellow panelist: recruiting the team, raising money, talking to customers, working on the product.

Grussing aims to turn the traditional startup process — «quit your job, start an LLC, get your trademark, develop your product, talk to your customers» — directly on its head.

Whether you're dealing with employees, bosses, colleagues, or customers, your ability to get what you want hinges on how well you talk and write.

There was a ton of talk about how Salesforce's ever - smarter software will help its business customers track their customers or prospects from their first visit to a web site, to online product demos, to comments and queries on social media, to a purchase, to follow - up service calls.

In the next column, we'll talk about how to keep almost all of your customers on board for life.

As reported by the [24] 7 Customer Engagement Index, 20 percent of consumers who end a business relationship due to poor customer service report waiting too long to talk to someone on thCustomer Engagement Index, 20 percent of consumers who end a business relationship due to poor customer service report waiting too long to talk to someone on thcustomer service report waiting too long to talk to someone on the phone.

In devoting time to explaining his methods, he imparted myriad suggestions and tidbits of advice on how companies could streamline their processes, better understand their customers and offer products worth talking about.

We now know that it's more than just something to talk about in marketing materials — it's a useful business tool thousands of our customers rely on to get payroll done.

You can always tell during this discussion whether the entrepreneur has logged into their products, talked to their customers, read all the news stories and gotten all of the back channel info on the competition.

SAN FRANCISCO — Marc Benioff, the founder and chief executive of Salesforce.com, showed up onstage on Wednesday afternoon at his biggest customer event of the year to talk up his business technology company's products and strategy.

For example, when a customer walks into a CVS, a message might come on the phone that there is someone available to talk about the customer's diabetes and remind the customer to pick up a prescription for it.

You'll probably also need to rely on some referrals to talk to people who may fit into your target personas, particularly if you're heading into new markets or don't have any leads or customers yet.

Talking about the reasons behind the move, the people mentioned above said the initial plan was to keep both the businesses on a single platform and shepherd some customers from payments business to the e-commerce platform.

When you're relying on your customer for insight, you're either talking to someone at a level that lacks the authority or understanding of the business, or you're talking with someone who doesn't understand the implementation issues that you address.

We picked his brain on why customer experience is rising to the spotlight, and what companies can actually do about it, instead of just talking about it.

However the point is this: to be informed on where the there is actually means your company needs to be talking with existing customers and prospective buyers deeply outside of a marketing and selling context.

Audiences walk away with relevant and actionable ideas: how to develop (or refine) products or services based on feedback from customers or events in the marketplace; how to engage when people are eager to do business; how to make speed and agility a competitive weapon; how to get the media talking about you; and much more.

It's disheartening to me when I talk to senior level marketers who focus so much on getting more people to the website, when they have customers right in front of them that need to hear stories on how to make their lives or careers better.

Leverage Great Lakes customer support: If you're struggling to make your monthly payments or simply want to talk through all of your options with someone knowledgeable on the topic, Great Lakes customer support can help.

We do get a lot of customer feedback to make sure that we're appropriately priced across our whole menu, and the great news is as you think about what we talked about on our brand health metric Worth What You Pay, we're making great progress on that front, but that's really generated on the yields with the 4 for $ 4, and what we need to do is make sure that the customer feels that our core and LTO items are appropriately priced for the value that we're providing, and that's not just what you put into the food, but that's what you create as the total customer experience to make sure they feel good, that it's worth what they pay.

Customer Onboarding: Your Secret Sauce to Reducing SaaS Churn by Shayla Price of KISSMetrics A number of larger SaaS companies talk about the importance of on - boarding, and Price's authoritative post discussed in detail the refinements that SaaS owners can make to customer on - boarding, including feature education and upCustomer Onboarding: Your Secret Sauce to Reducing SaaS Churn by Shayla Price of KISSMetrics A number of larger SaaS companies talk about the importance of on - boarding, and Price's authoritative post discussed in detail the refinements that SaaS owners can make to customer on - boarding, including feature education and upcustomer on - boarding, including feature education and upselling.

From the perspective of the customer, bots make the shopping process much smoother, eliminating the need to scroll through pages and pages of product choices or talk on the phone with a customer service rep.. In fact, a HubSpot Research report found that 47 % of people are interested in buying items from a bot.

Of course, we do always talk about — we always usually get asked about profitability and it is a very hard service to deliver and make money on, but we know customers love it and we're in a great position to do this because of our long - term approach, our drive of greater efficiencies and our proximity to the customer with our vast global FC network,» noted Brian T. Olsavsky Amazon's CFO.

Next, you should talk to your suppliers, clients and customers about the potential effects of NAFTA termination on your relationship.