Sentences with phrase «talking at their customers»

Not exact matches

It's great to be customer - centric, and frankly, there have been a number of companies that have been chomping at the bit to talk about how customer - centric they are.

Don't forget to listen to the customers rather than talking at them.

In a recent Google Hangout, Entrepreneur.com's editorial director Ray Hennessey talked with branding expert Karen Leland and Brad Smith, EVP of customer experience at Sage North America, about the importance of building something that lasts.

To find out the best aspect to excel at, talk to your ideal customers and find out what they don't like about their current service or product suppliers.

Let's talk about all the ways in which you can fail at customer service because if you know where you could fail maybe you'll avoid failing in those places.

«I make it a point to talk to at least one of our partners per day — partners are what we call our customers.

Schmelzer loves to talk about how mentors at the Nike + Accelerator forced him and his partners to overhaul their GeoPalz business plan to focus on the lifetime value of their child customers.

If history is our guide, he'll likely kick off his talk with how well Apple has done at getting its customers to run the latest versions of iOS and OS X, how many apps are available in the company's App Store, uptick in Apple TV usage, and perhaps most importantly to developers, how much the iPhone maker has doled out to the software makers as part of their revenue - sharing agreement.

«Customers want transparency,» Walter Robb, the co-CEO of Whole Foods Market, declared at a recent talk.

I've already talked at length about why I like Everlane so much, and the company's continued commitment to transparency and serving its customers first only furthers my affinity for the brand.

Customer obsession is a phrase that's popping up more and more at JPMorgan, with CFO Marianne Lake talking at length at the bank's investor day about the bank's efforts to «delight» its customers.

At tradeshow events you have the unique opportunity of talking to customers that have singled themselves out as potential customers willing to talk to you.

Let's look at a real case study about what happens when you can read your customer's minds: Let's talk about Steve Jobs.

In my book with Travis Wright, Digital Sense, we wrote at length about how any business can easily architect their software solutions to more effectively deliver on customer experience and growth — and talked about it at CES earlier this month:

«We try to talk to our customers face to face, at eye level, not to be condescending.

According to Alexandre Lebrun of Facebook's artificial intelligence division, quoted by Business Insider, «The better we get [at artificial intelligence], the less time you spend talking to customer service.

He looked at the data and talked to team members and customers to get feedback.

When I did Undercover Boss, I went out with a painting crew and talked to the customer, looked at the house, went back to the truck, did up the quote on the tablet, printed it, went back and got it signed by the customer on the spot.

«Really what we want to do is talk to another kind of customer,» Maxime Veron, Nest's head of product marketing, told Business Insider at a briefing about the new product.

Ahura has responded to nervous times by reassuring prospects of its continued health — talking at length about products in development and sometimes sharing its financials with customers.

For example, if a customer runs into an issue while depositing a check online, he or she might pick up the phone to talk to a person at the bank.

At higher levels of development, some SaaS companies start earning more customers simply because they have so many existing customers talking about them and working with them on a regular basis.

«Talk about a poster child for an industry that has really kind of ignored customers and ignored customer cares and gouged at every corner,» Legere said of the pay - TV market during T - Mobile's earnings call Tuesday.

In our first episode, Karen Eisen, senior vice president of customer success at Vison Critical, talks to leaders from LinkedIn, GoDaddy and SMUD to better understand how they are supporting their organization's goal of becoming more customer centric.

SAN FRANCISCO — Marc Benioff, the founder and chief executive of Salesforce.com, showed up onstage on Wednesday afternoon at his biggest customer event of the year to talk up his business technology company's products and strategy.

At BFS Capital, we always encourage our small business customers to talk with their lending provider to figure out a payment schedule that makes sense for them.

The timing of directly reaching out to the customer is more difficult to achieve with email but this can at least be tackled by customer segmentation which we will talk about shortly.

When you're relying on your customer for insight, you're either talking to someone at a level that lacks the authority or understanding of the business, or you're talking with someone who doesn't understand the implementation issues that you address.

Retailers talk about omnichannel and customer - centricity, but look at the landscape.

But however damaged the brand may be, Tide seems to have an unusual silver lining: the much - talked - about «It's A Tide Ad» series starring David Harbour, launched at the Super Bowl, appears to be keeping customers buying their detergent.

Look at your competitors, talk to your customers, constantly analyse the way you do things, and adapt.

Goldman is the latest big bank ensnared in a multiyear scandal where currency traders at major Wall Street firms got caught using electronic chat rooms to talk about their customers» orders.

Employees should not be wearing union T - shirts at the place of employment nor should they be talking to customers about their respective positions with regard to the two employees that are part of the Labour Relations Board complaint....

At a practical level, it means that when @patsmith contacts you on Twitter, you immediately know whether Pat is a customer or not and what Pat asked about the last time you talked.

Those three words can help you aim at ideas that your customers might find fresh enough to talk about.

This bread market, which is being tested at the two newest locations, allows customers to sample and talk with Breadheads about what type of bread they might like or would go best with a meal.

Talking about the industry at large, Sellar said because the dairy market is so competitive, it tries to maximize the customer's profit from raw milk.

So, I just talked to a customer serviceman at Honeyville.

It's nice talking about and throwing the spotlight on new wine regions and emerging styles of wine and little known grape varieties, but at these times of the year restaurant and bar customers are looking for the classics and the tried and tested.

Each talk is tailored to the customer, so one to TGI Friday's will be quite different from one at Nabisco.

If so, we'd like to talk with you about an opening we currently have in customer service at Pleasant Hill Grain!

If I'm talking to a customer, I try to get them to look at the texture of the meat — obviously it's cooked — but they usually still don't believe it.

While he's not giving cooking demonstrations or talking to prospective customers at trade shows, he works to ensure Kontos offers an extensive range of Halal - and Kosher - Certified flatbreads, as well as Fillo Dough and sweet Middle Eastern - style Fillo pastries.

Plus, selling at the Farmer's Market in Berkeley gives me a chance to talk to my customers face to face and discuss their preserving successes as well.

Talking about it to customers at the store is fun, I just need to get more versed at it.

With every purchase we make sure to donate to a charity that works closely with the cause shown in the print, and we also provide each customer with a «Talking Point» — a dinky minizine that gives you a few key facts and a bit more information on the issue at hand.

I've talked in the past about how, if you're upgrading your weekend clothes, keeping your denim choices fresh is a good way to stay in touch with the styles of «today,» and we recently rounded up the most - loved denim at Nordstrom (the denim brands and styles in the post are sold at lots of places, but Nordstrom has all those lovely customer reviews to help you see the pros and cons of each garment).

In my previous job, I might be with my director, who would be evaluating me, while talking to a customer (or multiple customers) at the same time.

MySpace VP of Customer Insight is kicking the conference off, a US Patent and Trade Office examiner is talking through the social networking patents that are in existence (see Friendster patent new item), Nokia, Jangl, Vumber, Bebo, Dogster, Tickle, Sonopia, Juice Wireless... This is the strongest agenda I've seen at any internet dating or social networking conference yet!!!

After talking to a lot of prospective customers we arrived at a set of desirable features that makes iBluebottle different - membership restricted to top professionals, a personality matching engine, every profile carefully approved, no random browsing allowed and absolutely transparent profiles and an emphasis on quality against quantity.