Sentences with phrase «team in a corporate setting»

Not exact matches

Certain skills and attributes that are required (and valued) in a corporate setting can not only be irrelevant in a small business, they can negatively impact individual and team performance.

But over the past seven years we've examined teams in corporate, health care, military, and consulting settings to understand team familiarity and quantify its benefits, and we've found that it is a much more profound phenomenon than most managers believe.

(NASHVILLE, Tenn.) Jan. 6, 2016 — Chef Maneet Chauhan and the team behind Chauhan Ale & Masala House are thrilled to welcome Chef Aatul Jain as Corporate Executive Chef and Partner for Chauhan Ale & Masala House as well as Chef Maneet's two additional restaurant concepts set to open in Nashville later this year.

Tucked away in the rolling hills of Carmel Valley, historic Holman Ranch provides a unique and memorable setting for weddings, special events, family gatherings, corporate retreats, and team - building events.

The judging panel at Corporate LiveWire considered the strengths of each shortlisted candidate - setting its sights firmly on the most innovative, groundbreaking and client - focused firms, teams and individuals, who have transformed the way in which they do business.

Registered dietitian nutritionists provide nutrition care and support to people of all ages in a variety of settings including hospitals, schools, government sectors, grocery stores, corporate settings, private practice, businesses, sports teams and more.

In the corporate setting where training or orientation is the primary focus, the team should document the desired behavior changes and skills to be acquired by the participants.

But the 2013 move from Nissan corporate head office in Yokohama to set up headquarters in Hong Kong signaled a sea change for Infiniti's strategy, as did title sponsorship with Red Bull's F1 race team, and the hiring of former Audi of America chief Johan de Nysschen to head the new - direction Infiniti division.

The veterinary management team at IVG, comprised of experienced medical directors, hospital directors, corporate executives and more, works together to achieve the goals set forth in our organization's mission.

The campaign aims to demonstrate why There's nothing like Australia for the corporate meetings and incentives market and also the associations market, featuring some of Australia's most outstanding events and team - based activities in settings that are unrivalled by other destinations - from dining under the stars in the spectacular outback to activities on World Heritage listed sites.

Yesterday it was confirmed by numerous members of the team behind Xbox One the custom gamer pictures can now be set via the Xbox BETA app on Android devices, as you can see in the Tweet below from Corporate Vice President of Xbox and Windows Gaming Platforms, Mike Ybarra.

Guy Rickard Consultant Guy Rickard is a consultant in the corporate advisory team of the Carbon Trust, leading on the organisation's work around corporate footprinting, reporting and target setting.

Baker McKenzie partner Steve Holmes describes Telefónica's team as «fast - paced and innovative», and singles out corporate and commercial legal director Kate Copping for praise: «What sets Kate apart from her peers in the industry is her passion for creating highquality teams, delivering targeted advice to the business and never shying away from challenge.

Gray Reed prides itself on its team approach, tapping into the strengths and skills of attorneys from other practice areas in the firm (e.g. corporate, real estate, tax, energy, finance, litigation and securities) to provide a coordinated, seamless and skillful approach to addressing our clients» needs in almost any setting.

In setting up the firm, we tried to create a product which would be unique on the market, allowing us to solve complex corporate conflicts and conflicts with the risk of criminal prosecution for our clients» management teams.

This value, Hilbers says, is calculated by measuring and reporting to the executive team a set of factors, including the client satisfaction rate, the percent of in - house time spent on corporate strategic issue and litigation management cost and exposure ratio.

With a team of specialists, Marie has developed engaging leadership, HR and career curriculum used in corporate, government, and higher ed settings.

While our team works with clients in nearly all industries, all professions, and at all professional levels, our clients include thousands of top - caliber C - level executives, presidents, vice-presidents, directors, senior managers, political figures, government leaders, and celebrities working in both the public and private sector, in large corporate to small business settings around the world.

This executive assistant will maintain various administrative duties for the executive management team in a dynamic corporate setting.

DUTIES AND RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO: • Maintain a complete understanding of the wireless industry, wireless phones, rate plans, features and services offered by Sprint • Build long - term customer relationships through timely account management, and develop sales prospects and referrals • Actively work with existing customers to provide additional accessories, features and add - on's • Participate in outside sales generation activities — flyers, events etc • Proactively follow up with customer service • Meet and exceed month performance quotas set for both personal and store performance • Maintain store inventory in a secure area • Conduct daily, weekly and monthly counts of inventory as outlined by policy • Research inventory discrepancies immediately upon discovery • Ensure retail displays are complete and fully stocked, as well as price tags displayed in a clear and professional manner • Adhere to all iMobile equipment handling procedures and / or policies • Assist sales team in building customer base • Coach employees to actively work with existing customers to provide additional accessories, features and add - on's • Ensure each employee training and development meets all corporate established deadlines • Assist Store Manager with in store daily operations • Reconcile and deposit all cash daily as assigned • Adhere to all company cash handling policies • Ensure sales floor is clean and organized • Complete daily tasks and reports as assigned by store manager and iMobile

Management Supervisor Resume Objective 1: I am seeking the job of a management supervisor, where I can utilize my proven skills in managing teams with the corporate set parameters & motivate my team members for achieving business and individual goals.

PA Reps for staff development and growth opportunities * Plan, assign, and direct work, appraise performance, reward and discipline employees, address complaints and resolve problems within the team * Assist in the hiring process * Assist in the preparation of performance reviews * Deliver performance reviews in conjunction with the Prior Auth Manager * Meet monthly with each staff member to go over performance status * Assist with training as needed * Lead weekly Team meetings with staff to keep them informed of changes to policy and procedures and corporate communications * Meet with the Prior Authorization Management team weekly to report on clinical call center performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the Tteam * Assist in the hiring process * Assist in the preparation of performance reviews * Deliver performance reviews in conjunction with the Prior Auth Manager * Meet monthly with each staff member to go over performance status * Assist with training as needed * Lead weekly Team meetings with staff to keep them informed of changes to policy and procedures and corporate communications * Meet with the Prior Authorization Management team weekly to report on clinical call center performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the TTeam meetings with staff to keep them informed of changes to policy and procedures and corporate communications * Meet with the Prior Authorization Management team weekly to report on clinical call center performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the Tteam weekly to report on clinical call center performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the Tteam members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the Tteam member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the Tteam level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the TeamTeam.

With customer service experience for over 10 years and experience in a corporate office setting for over 5 years, I would be an asset on someone's team!

EDUCATION / PROFESSIONAL TRAINING B.S., Business Administration / Marketing Management — University of Southern Mississippi — 1984 Professional Training: → APP Corporate Product Training → Hill - Rom Corporate Product Training → Bristol - Myers Squibb Corporate Training → Moore Business Forms Corporate Training → Advanced Managers Training → Budgetary Development & Cost Controls → Effective Sales & Marketing Strategies → Recruitment, Hiring & Interviewing Techniques → Training & Development of Employees → Leading in a Changing Environment → Goal Setting for Managers → Territory Development → Team Building → Time Management

Information Technology (IT) Director — Duties & Responsibilities Manage IT department, customer service technicians, client / staff training, and a multimillion dollar budget Set and strictly adhere to departmental budgets and timelines ensuring timely and cost effective operations Responsible for 150 servers in a VM / SAN environment, Cisco network, and MAN connection between offices Maintain 4 9's uptime on all IT services and attain 100 % SLA compliance with clarification of SOW terms Successfully manage multiple building moves and build outs with zero IT downtime Oversee PBX to Cisco Unified Communications change, VMWare / SAN implementation, and hosting of 20 ASP clients Create and implement complete helpdesk department and remote resolution of client issues Negotiate and administer contracts and partnerships with vendors, service providers, and other parties Configure, troubleshoot, and support 300 + corporate workstations ensuring efficient, effective, and secure operations Oversee remote network access, VPN support, and phone support for remote executives Install, configure, troubleshoot, and support multiple Windows and SQL servers Design and implement enterprise disaster recovery systems, processes, and policies Plan and develop of LAN / WAN hardware and software requirements, updates, and related equipment Facilitate customer contracts / billing, technical support, and end - user training Train large staffs ensuring they understand the brand and adhere to corporate policies and procedures Collaborate with department managers to identify and address security concerns through IT Security policies Author reports concerning IT department operations, suggested hardware / software updates, and other pertinent data Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for excellence in team leadership, customer service, and technical skills

Arrowhead Electronic Healthcare, Inc. (Austin, TX) 3/2008 — 8/2010 Manager, Customer Support and Corporate Facilities • Oversaw customer service operations and staff ensuring effective and efficient operations • Set team schedules, workflows, and documented compliance with all corporate policies • Trained junior team members in customer service best practices • Tracked and communicated performance metrics for customer service deliverables • Provided phone - based client and team training in various software applications • Studied internal literature to maintain an up to date knowledge of products and services • Maintained and updated Siebel CRM system ensuring information accuracy • Responsible for the Facility Security SOP and employee compliance • Managed the vendor relationship with the Equity Office of Property Management • Served as office manager ensuring a productive and adequately provisioned work environment • Assisted with payroll, benefit administration, and provided administrative support Corporate Facilities • Oversaw customer service operations and staff ensuring effective and efficient operations • Set team schedules, workflows, and documented compliance with all corporate policies • Trained junior team members in customer service best practices • Tracked and communicated performance metrics for customer service deliverables • Provided phone - based client and team training in various software applications • Studied internal literature to maintain an up to date knowledge of products and services • Maintained and updated Siebel CRM system ensuring information accuracy • Responsible for the Facility Security SOP and employee compliance • Managed the vendor relationship with the Equity Office of Property Management • Served as office manager ensuring a productive and adequately provisioned work environment • Assisted with payroll, benefit administration, and provided administrative support corporate policies • Trained junior team members in customer service best practices • Tracked and communicated performance metrics for customer service deliverables • Provided phone - based client and team training in various software applications • Studied internal literature to maintain an up to date knowledge of products and services • Maintained and updated Siebel CRM system ensuring information accuracy • Responsible for the Facility Security SOP and employee compliance • Managed the vendor relationship with the Equity Office of Property Management • Served as office manager ensuring a productive and adequately provisioned work environment • Assisted with payroll, benefit administration, and provided administrative support as needed

Administrative Assistant — Duties & Responsibilities Provide office management and administrative support across a variety of industries and settings Train new team members ensuring they understand the brand and adhere to company policies and procedures Responsible for accounts payable / receivable, budgets, and other accounting functions Support sales, marketing, and customer service personnel ensuring effective operations Perform product research, verify specifications, and author sales / marketing proposals Manage product inventory, client database, order processing, and shipping Design and implement successful special events generating new customers and enhanced brand awareness Create and manage corporate helpdesk, information database, and policies and procedures for daily operation Negotiate contracts with vendors, contractors, and clients resulting in a financially favorable agreements Serve as liaison between multiple departments and senior leadership Manage corporate correspondence and reception duties including written, telephone, and in - person service Develop and strengthen relationships with clients, partners, and community leaders Encourage high customer retention by maintaining friendly, supportive contact with existing clients Organize conference calls, meetings, and corporate travel arrangements Create a clean, friendly, and productive office atmosphere Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Professional Duties & Responsibilities Directed manufacturing processes and personnel ensuring profitable operations Consistently recognized and promoted for excellence in management Responsible for team training, supervision, and performance reviews Set budgets, production schedules, and oversaw successful completion of all projects Prioritized team goals across multiple departments and stages of production Designed and implemented measures to cut operational costs and increase efficiency Ensured adherence to all quality controls guaranteeing product excellence Enforced compliance with legal and corporate safety policies and procedures Directed purchasing of high quality and cost effective raw materials Built strong relationships with clients, partners, vendors, and industry leaders Responsible for multimillion dollar inventory and production machinery Skilled in demand planning, MRP, database management, and Microsoft Office Suite Resolved client inquiries in a timely, positive, and professional manner

Office Manager — Duties & Responsibilities Manage office operations for a variety of businesses and not for profit institutions Serve as trusted advisor to senior leadership and member of various advisory committees Train and supervise large staffs ensuring they understand the brand and adhere to corporate protocols Build and strengthen professional relationships with clients, partners, vendors, and senior leadership Set and strictly enforce departmental budgets and project timelines ensuring efficient operations Create and oversee various fundraisers including all logistics, staffing, and marketing Design and implement employee development curriculum enhancing team morale and skill sets Perform human resource functions including recruitment, discipline, termination, and benefit administration Represent the company at public speaking engagements building community respect and goodwill Responsible for material procurement valued in excess of $ 10 million and an additional $ 20 million in inventory Reduce yearly operational costs by more than $ 1 million through effective management techniques Negotiate and administer contracts with vendors and partners ensuring favorable and profitable conditions Oversee all corporate hardware and software purchases, database management, and other IT functions Assist with marketing, sales, and customer service initiatives resulting in significant revenue gains Maintained accurate and secure client records, sales reports, and other pertinent data Represent company brand with poise, integrity, and positivity

Professional Duties & Responsibilities Directed operations of Target Stores generating $ 20 million in annual revenue Created and implemented strategies to cut expenses while increasing sales Assisted corporate leadership with store marketing and branding efforts Hired, trained, managed, and reviewed more than 130 team members Enhanced employee value through professional development programs Increased employee dedication through recognition and team building initiatives Managed logistics team operations including product unloading and stocking Oversaw planogram, pricing, instocks, backroom, and replenishment teams Created an attractive and impactful salesfloor ensuring steady sales Coordinated all salesfloor transitions, salesplanner, signage, and pricing sets Ensured the highest levels of customer service resulting in repeat business Served as liaison between Target leadership and construction contractors Guaranteed store safety, security, and branding during remodel Built strong, long - term relationships with business partners, coworkers, and employers Completed all duties in a positive, professional, and timely manner Fostered an environment of respect and dedication to company goals

Office Manager — Duties & Responsibilities Provide office management and administrative support across a variety of industries and settings Train new team members ensuring they understand the brand and adhere to company policies and procedures Manage marketing, sales, and customer service ensuring profitable and efficient operations Responsible for accounts payable / receivable, budgets, and other accounting functions Direct human resources including payroll, benefit administration, and talent recruitment Design and distribute marketing materials, corporate newsletters, and other collateral Cut company expenses by 40 % through effective inventory and order management procedures Negotiate contracts with vendors resulting in a 30 % reduction in expenses Serve as liaison between multiple departments and senior leadership Oversee large scale office renovation while ensuring zero productivity losses Manage corporate correspondence and reception duties including written, telephone, and in - person service Develop and strengthen relationships with clients, partners, and community leaders Encourage high customer retention by maintaining friendly, supportive contact with existing clients Organize special events, meetings, and corporate travel arrangements Study internal literature to become an expert on products and services Consistently recognized and promoted for excellence in office management Represent company brand with poise, integrity, and positivity

General Electric (Stamford, CT) 2007 — 2008 Corporate Consultant — Infrastructure Systems & Network • Designed, developed, and engineered GE Treasury system's development, QA, Production, and DR environment • Hardware: Sun Fire V220, V480, V880, V1290, V6140, V6800, V6920; Sun Enterprise T2000, T5120 (Solaris 10: LDOMS, ZFS, RAID, Zoans, Containers), E10K, E15K, E25, M4000, M8000, M9000; HP ProLiant with Linux 5.0 (EMC and 3 PAR SAN) • Built servers from racking, cabling (Ethernet / fiber), connecting to network, setting serial connection to Avocent ports, and setting up server to the network through DNS • Performed massive installation of Solaris servers using both Jumpstart and Blade Logic and Red Hat using both PXE boot and BladeLogic servers to global distributed network of more than 6000 servers • Installed and configured Solaris 10 OS, recommended patches, hardening software, LDOMS, ZFS, and Container on Sun server • Installed and configured Emulex LPFC, EMC Power path, Navisphere, Veritas Volume Manager, Veritas Cluster Server, Veritas Volume Replicator, and Veritas Net Backup in heterogeneous environment • Partitioned and mirrored disks using Solaris LVM, disk suites, Veritas VxVM, mirrored root file system and set up alternate boot device and dump device • Installed application software for ITG, IDM, and Tibco etc. • Created and adjusted Oracle projects on oracle 9i and 10g • Configured operating systems, LDOMS, ZFS, RAID, network Multi Pathing, Cisco Switch 6309, Brocade Switch, EMC DS41000 fiber switch, EMC, 3 PAR and HITACHI SAN, DNS, NIS, NIS plus, LDAP • Created LUNs for EMC, 3 PAR, HITACHI SAN and set up RAIDS • Created zoning of Cisco 6309 switch • Provided connectivity of Ethernet ports and fiber channel by patching Ethernet ports from server panel to switch, and by patching fiber from server to Brocade switch then to EMC DS41000 switch through Cisco switch6300, 6309, Big IP • Performed alternate boot testing, crush dump testing and cluster testing • Vendor liaison for Cisco, HP, IBM, EMC, Symantec, Oracle Sun, and Red hat Linux resolving hardware and software issues • Scheduled changes and upgrades communicating with business owners and support team • Architected Disaster Recovery System conducted testing and resetting the systems as needed • Performed zoning and provisioning configured EMC / Power path LUNs on UNIX servers upon client's request • Resolved issues with NIS, NIS +, DNS, VxVM and VCS among other SA tasks • Created network topology of the internet and intranet security environment using Visio 7.5

Professional Experience Danville Centre for Health and Rehabilitation (Danville, KY) 2008 — Present Community Liaison (2010 — Present) Admission and Marketing Director (2008 — 2010) • Marketed specialty clinical programs for 500 multi-site nursing home beds in Central Kentucky • Designed and implemented comprehensive marketing campaigns including all collateral materials • Generated significant sales through marketing, special events, in - person sales, and other tactics • Trained junior team members in corporate policies and customer service and sales best practices • Successfully secured admissions to 106 bed skilled nursing facility through customer relations and sales initiatives • Set and strictly adhered to departmental budget ensuring efficient and effective operations • Responsible for business plan development, financial oversight, staffing, and team training • Supervised Admissions Assistant and the «Angel Care» resident advocacy team program

Insert Title — Duties & Responsibilities Serve as art director, press manager, photographer, IT assistant, maintenance technician, and customer service rep Manage corporate art / advertising department and oversee more than 270 orders per day Create publication layouts, promotional campaigns, advertisements, and other collateral for varied clientele Conceive photography concepts, settings, and capture engaging images for company projects Oversee project timelines, staff workflows, quality control, and staff development programs Perform maintenance on digital printing equipment ensuring cost effective and professional operations Design and implement corporate safety protocols as Safety Committee Co-chairman Assist IT department with computer maintenance, network administration, and troubleshooting Oversee customer service operations ensuring client satisfaction with corporate art products and services Implement methods to reduce costs while enhancing team productivity Skilled in PC, Mac, Microsoft Office Suite, Photoshop 5 - CS5, Corel Draw 9 - x3, Illustrator 8 - CS3, Poser 8, In - Design CS, and Adobe Acrobat Proficient in Nikon D Series, Roland Versa Cam, Encad Wide Format, Acuity UV 2504, Presstek 34 DI, Xenetech Laser Engraver, and Epson Printer Proof Certified welder, forklift operator, heavy equipment operator, and air compressed systems technician Study internal literature to become an expert on products and services Consistently promoted due to excellence in team management, art production, and dedication to company values Represent company brand with poise, integrity, and positiviin PC, Mac, Microsoft Office Suite, Photoshop 5 - CS5, Corel Draw 9 - x3, Illustrator 8 - CS3, Poser 8, In - Design CS, and Adobe Acrobat Proficient in Nikon D Series, Roland Versa Cam, Encad Wide Format, Acuity UV 2504, Presstek 34 DI, Xenetech Laser Engraver, and Epson Printer Proof Certified welder, forklift operator, heavy equipment operator, and air compressed systems technician Study internal literature to become an expert on products and services Consistently promoted due to excellence in team management, art production, and dedication to company values Represent company brand with poise, integrity, and positiviIn - Design CS, and Adobe Acrobat Proficient in Nikon D Series, Roland Versa Cam, Encad Wide Format, Acuity UV 2504, Presstek 34 DI, Xenetech Laser Engraver, and Epson Printer Proof Certified welder, forklift operator, heavy equipment operator, and air compressed systems technician Study internal literature to become an expert on products and services Consistently promoted due to excellence in team management, art production, and dedication to company values Represent company brand with poise, integrity, and positiviin Nikon D Series, Roland Versa Cam, Encad Wide Format, Acuity UV 2504, Presstek 34 DI, Xenetech Laser Engraver, and Epson Printer Proof Certified welder, forklift operator, heavy equipment operator, and air compressed systems technician Study internal literature to become an expert on products and services Consistently promoted due to excellence in team management, art production, and dedication to company values Represent company brand with poise, integrity, and positiviin team management, art production, and dedication to company values Represent company brand with poise, integrity, and positivity

Professional Experience Arrowhead Electronic Healthcare, Inc. (Austin, TX) 8/2010 — Present Manager, Human Resources and Facilities • Develop and implement HR policies and procedures ensuring compliance with applicable law • Determine current staffing requirements, oversee talent recruitment, and manage interview process • Author offer letters, set salaries, and administer benefits including insurance, leave, and 401 (k) s • Orient and train new staff ensuring they understand the brand and adhere to corporate protocols • Identify staff training and development opportunities to enhance team skillset and value • Oversee investigations and employee discipline process in a thorough and professional manner • Responsible for enforcement of employee safety, welfare, and wellness initiatives • Maintain current knowledge of all HR related government reporting regulations and legal requirements • Participate in annual employee evaluations, salary reviews, contract negotiations, and exit interviews • Performed all duties with integrity, professionalism, and positivity

Professional Experience Motorola Solutions, Inc. (Schaumburg, IL) 1997 — Present IT Manager, Global Engineering Core Operations (02/2010 — Present) • Serve as Application and Infrastructure Support Manager for Global Engineering Tools • Set and strictly adhere to departmental budgets and timelines ensuring cost effective and efficient operations • Implement staff development activities for the Engineering Core Operations team • Create an atmosphere of respect and dedication to corporate goals and long term business development • Provide a competitive advantage for Motorola Solutions in support of the development environment • Deliver significant project cost - savings through effective strategic planning, personnel management, and resource application • Maintain information integrity through the development and implementation of data security measures • Build and strengthen professional relationships with vendors, clients, and partners • Oversee procurement and tracking of HW and SW assets per corporate policies and procedures

New Life Christian Fellowship (Jacksonville, FL) 1992 — 2005 Director, Youth Education & Missions • Direct Youth and Children's Ministry, Bible school, and International Missions Department • Responsible for instruction, college guidance, student discipline, and parent - teacher relations • Create a challenging and engaging school curriculum for children of varying backgrounds and skill sets • Design and implement educational special events serving more than 250 children each week • Train and manage teachers and volunteer teams ensuring effective daily operations and adherence to corporate protocols • Effectively raise approximately $ 90,000 in private donations for yearly international youth missions trips

Clerk — Duties & Responsibilities Provide office management and administrative support across a variety of industries and settings Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee daily office administration resulting in efficient, effective, and on - budget operations Manage marketing, sales, customer service, and corporate accounting functions Responsible for accounts receivable, accounts payable, payroll, and company budgets Oversee product inventory, quality control, billing, shipping, and client account maintenance services Study internal literature to become an expert on products and services Analyze client needs and craft product presentations to their specifications Consistently recognized and promoted for excellence in sales, customer service, and team management Prepare and maintain activity reports, client information, and other pertinent data in an organized manner Manage corporate correspondence and reception duties including telephone and in - person service Responsible for tracking and replenishing office supplies and products Develop and strengthen relationships with clients, vendors, partners, and community leaders Encourage high customer retention by maintaining friendly, supportive contact with existing clients Represent company brand with poise, integrity, and positivity

Professional Duties & Responsibilities Directed sales and purchasing activities for industrial mining and automotive supply companies Managed junior team members and administrative staff ensuring effective operations Researched products and companies to deliver highest quality items at the lowest price Handled negotiations with supply and distribution partners Consistently exceeded monthly sales goals of $ 300,000 and annual goal of $ 3.7 million Authored and presented reports regarding sales, purchasing, and company financial health Created and implemented comprehensive marketing / advertising campaigns and collateral materials Set and implemented monthly and annual budgets for companies and departments Designed and launched corporate promotional and informational events Built and strengthened relationships with key industry figures, clients, and community leaders Generated significant new business through networking, cold calling, and other tactics Provided exceptional customer support resulting in repeat business and referrals

Administrative Assistant — Duties & Responsibilities Provide office management and administrative support across a variety of industries and settings Design and implement business model for national retail distribution business Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee daily office administration resulting in efficient, effective, and on - budget operations Manage marketing, sales, customer service, and corporate accounting functions Responsible for accounts receivable, accounts payable, payroll, and company budgets Oversee product inventory, billing, shipping, and client account maintenance services Study internal literature to become an expert on products and services Analyze client needs and craft product presentations and packages to their specifications Consistently recognized for excellence in sales, marketing, and team management Prepare and maintain sales activity reports, client information, and other pertinent data in an organized manner Manage corporate correspondence and reception duties including telephone and in - person service Responsible for tracking and replenishing office supplies and products Develop and strengthen relationships with clients, partners, and community leaders Encourage high customer retention by maintaining friendly, supportive contact with existing clients Represent company brand with poise, integrity, and positivity

Director of Business — Duties & Responsibilities Recruit and train staff of 30 in hospital policies, procedures, best practices, and corporate branding Design and implement staff development, recognition, and disciplinary policies and procedures Oversee admissions, utilization review, PB X, imaging center, billing, collections, and wound center registrations Set and strictly adhere to departmental budgets and schedules Author and present financial reports concerning revenue, expenses, and outstanding collections Identify performance indicators and benchmarks for integration into reporting systems Conduct surveys regarding patient / staff satisfaction, benchmarks, accreditation, and employee benefits Maintain a 99 % patient satisfaction score through attentive and professional standards of care Negotiate contracts and claims with insurance carriers, Medicare, Medicaid, and other payer sources Increase revenue by 30 % through effective contract renegotiation with suppliers, carriers, and other parties Implement policies, procedures, and equipment to cut hospital costs while enhancing patient care Utilize strong management experience to drive operations in an efficient and professional manner Develop and implement billing controls, cash processing measures, lockboxes, and other financial processes Coordinate and oversee internal and external audits ensuring compliance with industry and legal standards Recruit physicians through successful marketing, networking, and other tactics Implement automated Chargemaster financial application (Craneware) and maintain patient accounts Responsible for HCAHPS and the yearly Quality Assurance Plan Appeal claims when appropriate resulting in $ 400,000 reimbursement from PPO insurance over the last year Build and strengthen professional relationship with community leaders, coworkers, and industry figures Consistently promoted for excellence in financial management, team leadership, and dedication to mission Develop working knowledge of hospital operations from patient admission to senior level strategic planning Represent company with poise, integrity, and positivity

Project Manager — Duties & Responsibilities Oversee 1,000 employee call center operations ensuring efficient, effective, and profitable operations Recruit, train, and direct 25 Senior Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Professional Experience ABC Debt Relief (City, ST) 12/2006 — 11/2011 Client Service Manager • Responsible for overseeing daily operations of a 35 Account Manager call center ensuring effective operations • Recruit and train new sales and customer service employees in industry best practices and company policies • Strictly enforce compliance with all applicable laws, industry regulations, and corporate protocols • Provide exceptional customer service and professional guidance in the area of debt management, credit, and bankruptcy • Maintain detailed monthly reports for management concerning budgets, monthly projections, and quarterly goals • Responsible for performance appraisals, deficiency warnings, and conflict resolution for employees • Review and manage all BBB and Attorney General complaints determining appropriate next steps • Monitor department productivity with inbound and outbound calls providing feedback to team leads and supervisors • Author and lead presentations at meetings for clients, employees, and senior management • Train team leads and supervisors in laws governing credit reporting and debt settlement such as (FDCPA) Fair Debt Collections Practices Act and the (FCRA) Fair Credit Reporting Act and (FTC) Federal Trade Commission regulations • Set and strictly enforce budget for the payroll of both salaried and hourly employees • Responsible for final approvals for payment refunds issued to the client • Assist with Debt Tracker and the Debt Manager and negotiate with creditors to reduce client

Administrative Assistant — Duties & Responsibilities Provide office management and administrative support across a variety of industries and settings Consistently promoted for excellence in both educational and for - profit industries Train new team members ensuring they understand the brand and adhere to company policies and procedures Manage large staffs of sales and customer service professionals, administrative personnel, and volunteers Oversee daily office administration and special events ensuring effective and efficient operations Author and present various departmental progress and accounting reports to senior leadership Manage accounts payable / receivable, budgets, and other accounting functions Support sales, marketing, and customer service personnel ensuring profitable operations Design and implement marketing and sales strategies resulting in significant company revenues Serve as liaison between multiple departments and senior leadership Manage corporate correspondence and reception duties including written, telephone, and in - person service Develop and strengthen relationships with clients, partners, and community leaders Encourage high customer retention by maintaining friendly, supportive contact with existing clients Organize conference calls, meetings, and travel arrangements Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Geographic Information System Analyst — Duties & Responsibilities Serve as geographic system analyst responsible for major nationwide mapping and assessment projects Recruit, train, and direct junior team members ensuring they understand the brand and corporate protocols Set and strictly adhere to departmental and project budgets and schedules Maintain comprehensive records detailing project schedules, geographic information, and other pertinent data Consistently meet and exceed company goals through strong managerial skills Complete all phases of cartographic mapping and database management on 25 Digital Flood Oversee Insurance Rate Map countywide studies in association with FEMA's map modernization process Enhance PBS&J's Floodmap Desktop version 9.3 with an automated cross-section annotation process Create FMD tools and a nationwide automated public land survey system attribution tool Assist in 2006 Post-Hurricane Katrina flood assessment with the Army Corps of Engineers in New Orleans Create final project maps portraying environmental impact assessment calculations associated with the Saratoga, Wyoming well field and transmission line environmental assessment Design final project maps for a hydrologic assessment of County Road 204 in Garfield County, Colorado Provide GIS / data analysis services on a sign asset management project for the Colorado Department of Transportation Build and strengthen relationships with key clients, partner agencies, and community leaders Represent company brand with poise, integrity, and positivity

Corporate Printing Company (New York, NY) 1984 — 1996 Insert Title • Manage daily operations, personnel, and IT processes and procedures for the 3rd largest financial printer in New York City • Consistently promoted from night shift computer operator to operations manager due to excellent work ethic and successes • Oversee recruitment, interviews, hiring, training, and dismissal of personnel • Implement staff development and recognition programs enhancing team skill sets and building morale • Responsible for network components, computer hardware, software applications, and peripherals

«This was a great corporate team - building event and it was nice to get together in an informal setting for a good cause,» says Melissa Mungall, a representative from Sutton Group Realty Services Head Office.

The research teams, seven launched in North America and one in Europe, were charged with defining research goals and hypotheses to be used for presentation at the CoreNet Global Summits in 2004, published research reports and a set of diagnostic tools for use by senior corporate real estate and infrastructure leaders to assist them in assessing their current state and what they need to do to move their organizations to where they need to be to compete in 2010.