Experienced payables manager who loves to empower
her team meet company goals with accuracy and timeliness.
Not exact matches
The
meetings allow us to hold one other accountable, prioritize workloads, communicate to other
team members about what's in the pipeline and share insights on how best to do our part to achieve the
company's
goals.
Quarterly bonuses are granted to all full - time employees based on the
company's achieving its quarterly
goals, and every August, the
company hosts an employee - wide
meet - up called Seismic Activity in its San Diego headquarters, bringing together all employees from across the globe for a week of
team building and celebration.
Our
team has quarterly leadership
team meetings at which we discuss our
company goals for the quarter.
How then does a manager strike the balance between keeping up
team members» spirits while sustaining a focus on
meeting the
company's fourth - quarter
goals?
As part of my
company's weekly business
meetings with
team leaders, the discussion involves defined
goals, both short - and long - term.
Let that sink in for a bit... Now what impactful actions are you going to take to help your
team meet their
goals and drive revenue for your
company?
Cook, who's worked alongside Williams since the
company's founding, is a respected industry expert in line management operations, individual and
team coaching, and organizational alignment to
meet critical
goals.
Mr. Ghosn stated, «I am confident that the management
team I have developed at Nissan over the past 18 years has the talent and experience to
meet the
company's operational and strategic
goals.
Whether you are interested in providing capital support, underwriting a specific program, forming a corporate
team for Bike the Branches or attending our annual gala, corporate partners receive a range benefits that can be tailored to
meet your
company's unique
goals and interests while providing critical support for the library.
Our
team of experienced life insurance advisors will compare the information from all of the final expense
companies and present it to you, our
goal is to ensure that your needs are
met.
Our president and key stakeholders regularly
meet with our client's leadership
teams to better understand your
company's challenges and
goals.
The
team at Insurance and Estates has put together many life insurance reviews from the top participating whole life insurance
companies to help our clients in their search for the
company that best
meets their needs,
goals, and objectives.
Strategic decision making: How you've been able to make strategic decisions or develop and implement strategies that helped you and your
team meet the
company's
goals.
- Strong leader, experienced at managing a
team and pushing them to
meet company goals.
Committed to
meeting and surpassing
company goals and providing the best service possible through the use of strong problem - solving, presentation, and
team - building abilities.
The
company offers advanced resume writing, career coaching, outplacement and interview coaching services for entry level, mid-career, management through to executive clientele in the global marketplace, and her
team of client focused résumé writers and career coaches have helped thousands of job seekers
meet their career
goals.
The
company offers advanced résumé writing, career and interview coaching services for entry level, mid-career through to executive clientele in the global marketplace, and her
team of client focused résumé writers and career coaches have helped thousands of job seekers
meet their career
goals.
Oversee diverse
team of retail workers and ensure that daily
goals set by
company headquarters are
met or exceeded.
Met and exceeded sales
goals with a focus on creating loyal customers resulting in personal growth of 25 % from 2012 to 2013, as well as the achievement of being a member on the only [
company name] Direct Sales
team to achieve over 100 % in all lines of business in fiscal 2013
Handled a
team of 30 employees and supervised their work; responsible for the daily administration of the
company; led various projects and provided support to complete them; responsible for reporting to the senior manager; attended all the
meetings with the senior manager; set
goals and targets for the employees and motivated them in achieving these targets and
goals, hired qualified people for various departments of the
company and arranged training programs for them; responsible for handling all the queries and problems of the employees
Motivated my
team to
meet company's targets and objectives by daily coaching and mentoring, conducting monthly
meetings to review stats, adhere to call model and improve monthly collection
goals
The Coffee Manager will inspire passion in their
team, building a strong, well - developed and knowledgeable staff, adhere to all
company standards, maintain a clean store environment, and
meet or exceed sales
goals while controlling costs.
PERFORMANCE SUMMARY 10 years» wide - ranging experience in call center setting with 6 + years specifically in coaching and mentoring
team members in a bid to develop their skills to
meet the specific
goals of the
company.
• Generate sales leads through telephone and email contact and direct them to appropriate sales
team members • Respond to inquiries regarding the
company's services and products according to
company policy and protocol • Take orders over the telephone and in person and punch them into the sales system / database • Provide customers with information on the statuses of their orders and inquire into their preferred methods of payment • Assist sales
teams in achieving sales outcomes and
goals by providing logistical and administrative support • Provide support in carrying out dedicated sales activities and promotions to help
meet sales targets • Organize and make arrangements for sales
meetings, conferences and seminars • Create and maintain a clear channel / liaison between sales and production departments • Develop correspondence for both in - house and customer communication purposes • Receive, sort and distribute incoming mail to intended recipients • Create and maintain accurate records of customers and ensure that all records are backed up on a regular basis • Assist administrators in preparing and distributing schedules for staff members and oversee them to ensure that they are performing accordingly
Formed and led a cohesive 60 person global
team able to
meet and exceed quarterly quotas and effectively communicate
company message,
goals and objectives.
Looking for a
company where I can be a
team member and help the
company meet their objectives and
goals.
I am looking to lead a
team of engineers and / or projects that will
meet or exceed
company goals.
I am
team oriented and believe in working together to
meet client obligations and
company goals.
His primary responsibilities at this stage are to supervise employees and ensure that the
company goals are
met besides motivating his
team to follow the
company's strategies effectively.
Seeking a job position in a renowned marketing
company, where I am free to grow by learning about the latest marketing techniques,
team work policies and
meeting corporate
goals by executing my interpersonal skills.
My career
goals are to lead a
team of customer service reps to
meet / exceed
company goals for the
team - also to coach and monitor the
team to excellence in customer service
Below is a sampling of highlights from my resume that demonstrate the overall value I can leverage to advance [
Company Name]'s mission: Strong ability to lead teams that meet and exceed company goals and expect
Company Name]'s mission: Strong ability to lead
teams that
meet and exceed
company goals and expect
company goals and expectations.
Accomplished Customer Care Manager with a successful track record of managing and coaching multiple
teams, while
meeting and / or exceeding departmental and
company goals.
PA Reps for staff development and growth opportunities * Plan, assign, and direct work, appraise performance, reward and discipline employees, address complaints and resolve problems within the
team * Assist in the hiring process * Assist in the preparation of performance reviews * Deliver performance reviews in conjunction with the Prior Auth Manager * Meet monthly with each staff member to go over performance status * Assist with training as needed * Lead weekly Team meetings with staff to keep them informed of changes to policy and procedures and corporate communications * Meet with the Prior Authorization Management team weekly to report on clinical call center performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the T
team * Assist in the hiring process * Assist in the preparation of performance reviews * Deliver performance reviews in conjunction with the Prior Auth Manager *
Meet monthly with each staff member to go over performance status * Assist with training as needed * Lead weekly
Team meetings with staff to keep them informed of changes to policy and procedures and corporate communications * Meet with the Prior Authorization Management team weekly to report on clinical call center performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the T
Team meetings with staff to keep them informed of changes to policy and procedures and corporate communications *
Meet with the Prior Authorization Management
team weekly to report on clinical call center performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the T
team weekly to report on clinical call center performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with
team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the T
team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual
team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the T
team member and assist them in achieving set
goals * Demonstrate a clear understanding of
company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and
team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the T
team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the
TeamTeam.
Additionally seeking satisfaction of out seeing my
company advance,
meet goals and field new ideas from me and my
team with respect to operations, engineering and technology.
Focused and enthusiastic with the ability to mentor and challenge
team members to
meet and exceed
company goals.
Processed all travel expense reports and department related expenses for the Director and five regional
team members in a timely manner to
meet company goals.
To continue to use my customer service / Mortgage skills to motivate and develop associates to reach their full potential in a fast paced environment as part of a
team or individual to
meet company goals.
Sourced, interviewed, and trained eight interns for the Bravo and Oxygen Media communications department Mentored a participant in the NBCUniversal Page Program in successfully landing a full - time position post-rotations Recommended a new interview process to include a comprehensive writing exam to better source qualified candidates and save individual hiring managers» time Created a customized training manual to address topics that quickly and efficiently integrated interns into the workplace Assisted in the production of four biannual Bravo and Oxygen Town Hall
meetings to keep employees informed, engaged, and in sync with the overall business
goals Interfaced with talent relations, business affairs, and social / digital
teams to train talent for press conferences and interviews Managed inter-agency relationships and communication with key stakeholders including network executives, talent managers, production
companies, PR agencies, and outside vendors Led development of publicity and special events strategies for multiple reality series airing on Bravo and Oxygen Media.
Key Highlights: • Enhanced
company productivity and performance by initiating weekly
meetings, designating and developing key members of each
team as Point Person and creating daily
goals.
Professional Duties & Responsibilities Served as human resource manager for eight locations throughout the Detroit area Led
team of approximately 20 employees in daily store and human resource activities Recruited, trained, and reviewed staff ensuring effective, efficient, and professional operations Resolved disputes between staff members and determined appropriate remedial measures Experienced with workplace violence,
team member crisis, and labor law disputes Directed corporate finances including payroll, benefits, and
company / department budgets Managed employee sick time, vacation, maternity leave, and daily scheduling Implemented professional development programs resulting in increased employee value Conducted staff training in appropriate work conduct, attire, and applicable employment law Oversaw employee recognition program building
team morale and dedication to
company goals Significantly cut employee rollover through various
team building measures Ensured that corporate accounting and human resource operations
met industry best practices Oversaw multimillion dollar store inventory and loss prevention strategy Initiated, led, and closed investigations in cases of lost merchandise Performed all duties in a positive, professional, and timely manner
Senior Sales Engineer — Duties & Responsibilities Experienced manager with a background in telecommunications hardware and software Oversee product lifecycle including sales, configuration, installation, and customer support Design and implement staff development and recognition programs enhancing skills sets and morale Monitor
team performance and streamline workflow to enhance overall efficiency Manage customer service operations for hardware and software related issues Recruit, train, and direct staff ensuring they understand the brand and adhere to
company policies and procedures Set and strictly adhere to departmental budgets and timelines Consistently
meet or exceed sales
goals through effective
team and project management tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and industry leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent
company brand with poise, integrity, and positivity
Professional Experience PDT, Inc. (City, ST) 2011 — Present Insert Title • Serve as project manager on a variety of initiatives ensuring cost efficient and timely completion of all
goals • Manage
team of eight professionals setting timelines, workflows, and budgets • Responsible for preparing weekly punch lists for the
team and status reports for senior management • Conduct client communication sessions to evaluate client needs and ensure timely project delivery • Effectively track progress of outsourced resources to minimize risks and costs • Complete all projects under budget and on time despite demanding schedules •
Meet all customer expectations resulting in client loyalty, referrals, and a positive
company image
outgoing, professional, good
team player, honest, dependable, good work ethics, fair, good leader, follows direction well,
meets goals and promotes good
company ethics.
Business Manager — Duties & Responsibilities Manage multiple technology
companies ensuring effective, efficient, and profitable operations Design and implement sales and marketing strategies, campaigns, and collateral materials Recruit, train, and direct sales and customer service
teams resulting in significant
company revenue Consistently
meet or exceed sales
goals through networking, cold calling, and other tactics Represent
company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and
company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Conduct public relations activities and attend relevant events, fairs, and conferences Negotiate and execute contracts with C - Level decision makers Maintain records of site visits to potential and existing clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Oversee accounting activities including budgets, accounts payable / receivable, and tax filings Prepare and present periodic financial reports to fellow members of senior leadership
Medical Sales Respresentative — Duties & Responsibilities Experienced manager with a background in sales, marketing, and customer service Recruit, train, and direct staff ensuring they understand the brand and adhere to
company policies and procedures Set and strictly adhere to departmental budgets and timelines Design and implement comprehensive marketing campaigns and all collateral materials Direct
company charitable events creating community goodwill and respect for the brand Author and distribute
company newsletter, press releases, and other official correspondence Consistently
meet or exceed sales
goals through networking, in personal sales, cold calling, and other tactics Generate
company record of $ 8 million in sales while doubling client base Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced
team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Serve on multiple strategic planning committees to guide business development initiatives Represent
company brand with poise, integrity, and positivity
Business Manager — Duties & Responsibilities Responsible for daily operations, sales, and customer service for a variety of businesses Recruit, train, and direct staff ensuring they understand the brand and adhere to
company policies and procedures Consistently
meet or exceed sales
goals through networking, in person sales, and other tactics Represent
company brand with poise, integrity, and positivity Create and implement successful advertising campaigns to generate new business Analyze market trends, consumer behavior, and craft sales strategies Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Design and administer sales and customer service training for new
team members Collaborate with junior level sales people to develop action plans to govern their performance Make cold calls in a courteous, yet assertive manner that translates to sales results Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Set and strictly adhere to budgets and schedules
Project Manager — Duties & Responsibilities Oversee 1,000 employee call center operations ensuring efficient, effective, and profitable operations Recruit, train, and direct 25 Senior Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance
team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management
teams Train and lead release
teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently
meet or exceed customer service and project management
goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and
company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent
company brand with poise, integrity, and positivity
Professional Experience ABC Debt Relief (City, ST) 12/2006 — 11/2011 Client Service Manager • Responsible for overseeing daily operations of a 35 Account Manager call center ensuring effective operations • Recruit and train new sales and customer service employees in industry best practices and
company policies • Strictly enforce compliance with all applicable laws, industry regulations, and corporate protocols • Provide exceptional customer service and professional guidance in the area of debt management, credit, and bankruptcy • Maintain detailed monthly reports for management concerning budgets, monthly projections, and quarterly
goals • Responsible for performance appraisals, deficiency warnings, and conflict resolution for employees • Review and manage all BBB and Attorney General complaints determining appropriate next steps • Monitor department productivity with inbound and outbound calls providing feedback to
team leads and supervisors • Author and lead presentations at
meetings for clients, employees, and senior management • Train
team leads and supervisors in laws governing credit reporting and debt settlement such as (FDCPA) Fair Debt Collections Practices Act and the (FCRA) Fair Credit Reporting Act and (FTC) Federal Trade Commission regulations • Set and strictly enforce budget for the payroll of both salaried and hourly employees • Responsible for final approvals for payment refunds issued to the client • Assist with Debt Tracker and the Debt Manager and negotiate with creditors to reduce client