Sentences with phrase «team productivity goals»

Utilize customer service techniques and professional selling skills to achieve personal and team productivity goals.

Not exact matches

A culture of advancement also encourages team members to work harder, which boosts productivity, fosters innovation, cultivates loyalty and keeps employees focused on business goals.
Johnson's team members did sulk last August when, owing to faulty equipment and absenteeism, they failed to meet productivity goals.
Unless you're really, really obsessed with scoring goals, it's almost impossible to separate the duo's productivity levels, especially when you consider the caliber of team Villa played for vs. that which Torres did.
Ryan outlines his goals, if elected: «I wan na increase the productivity, accountability, for the members of the department, and I'm going to have a leadership role,»cause I'm going to put a strong team together, it's going to be a team concept when I go in there.»
The Path - Goal Theory not only improves the productivity of your leadership team, but benefits every member of your staff.
Just like most businesses, one of the elementary goals eLearning teams have is maximum productivity.
Successful leaders use strategies to better control team productivity levels in order to accomplish school goals.
* Experienced in ensuring delivery excellence in alignment with strategy, focusing on efficiency, productivity & quality * Experienced in monitoring and reviewing software development team in developing online portals and mobile applications * Experienced in People & Team management through setting reasonable, challenging and clear performance goals and maintaining a keen focus on employee engagement and retention * Convenient with Microsoft Office tools (Excel, Words, Outlook, Powerpoteam in developing online portals and mobile applications * Experienced in People & Team management through setting reasonable, challenging and clear performance goals and maintaining a keen focus on employee engagement and retention * Convenient with Microsoft Office tools (Excel, Words, Outlook, PowerpoTeam management through setting reasonable, challenging and clear performance goals and maintaining a keen focus on employee engagement and retention * Convenient with Microsoft Office tools (Excel, Words, Outlook, Powerpoint)
* Experienced in ensuring delivery excellence in alignment with strategy, focusing on efficiency, productivity & quality * Experienced in monitoring and reviewing software development team in developing online portals and mobile applications * Experienced in People & Team management through setting reasonable, challenging and clear performance goals and maintaining a keen focus on employee engagement and retention * Convenient with Microsoft Office tools (Excel, Words, Outlook, Powerpoint) Professional Summary * Competent, diligent and result oriented professional with 6 and half years of experience in Insurateam in developing online portals and mobile applications * Experienced in People & Team management through setting reasonable, challenging and clear performance goals and maintaining a keen focus on employee engagement and retention * Convenient with Microsoft Office tools (Excel, Words, Outlook, Powerpoint) Professional Summary * Competent, diligent and result oriented professional with 6 and half years of experience in InsuraTeam management through setting reasonable, challenging and clear performance goals and maintaining a keen focus on employee engagement and retention * Convenient with Microsoft Office tools (Excel, Words, Outlook, Powerpoint) Professional Summary * Competent, diligent and result oriented professional with 6 and half years of experience in Insurance.
Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
You envision a workplace where team members trust one another, personal connections thrive, passion inspires productivity, and great people enthusiastically produce great results — a place where people take calculated risks, yield big profits, and exemplify your company goals.
The Assistant Store Manager assists the Store Manager in motivating and inspiring their team to achieve store productivity goals...
The Store Manager motivates and inspires the team to achieve store productivity goals.
Adept at motivating team to meet goals and achieve exemplary productivity while maintaining high standards of quality expected of the products manufactured at the facility.
Not only must you be adept at communicating your thoughts, ideas, mission, needs, and goals, communication is also key to boosting team morale and productivity.
Increased productivity - reached project start - up deadlines through teamwork and persuasions and team goals.
Develop strategic operation management methods to increase productivity and profitability, such as implementing participative and coaching management styles where employee input is valued in daily operations, resulting in team being able to exceed company goals and set a new financial record prior.
Adept at developing successful sales teams, utilizing computer productivity software and exceeding company sales goals on a regular basis.
Self - motivated with success building high performance teams, capable of exceeding productivity goals.
Work actively with manufacturing team to produce customer orders and meet daily productivity goals.
My goal is to exhibit over twenty years of customer service exerience and to bring a new greatly improved level of productivity to my employer and co-workers while utilizing a blend of learned management and teamwork skills as a working team leader.
After three years, I was promoted to shift leader and gained management responsibilities such as coordinating team members, tracking team schedules and productivity goals, and handling conflicts among employees.
SUMMARY I provide a proven track record of 25 + years of consistent over achievement of my personal achievement and team and company leadership productivity goals.
Utilize skills and experience to enhance productivity of team for attainment of fiscal goals and optimize patient care.
Key Highlights: • Enhanced company productivity and performance by initiating weekly meetings, designating and developing key members of each team as Point Person and creating daily goals.
Sustained student government team through leadership skills such as keeping others focused, aligning shared goals, and maintaining team productivity.
¥ Established monthly productivity goals and worked with sales team to meet such goals.
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checking, attention to detail, productivity, team environment, signifiGoal oriented, goal, Takes Initiative, Results Oriented, Self Accountable, Resourcefulness, Self - driven, Team task minded, Detail - oriented, Conceptual Ability, Accurate, Communication Skills, Dependable, Deadline driven, Achievement oriented, Mutli - task oriented, High Energy, Enthusiastic, committed to excellence, committed, Industrious, Extensive Experience, publicity, specialist, respect, respectful, integrity, work, samples, consistent, effective, execute, vision, visionary, passion, competitive salary, opportunity, pop - culture, lifestyle, current events, industry, fresh, sophisticated, an eye for, eye for, eye, meticulous, personality, online, development, print materials, coordination, coordinate, coordinates, coordinator, coordinating, interaction, team player, budget, guidance, direction, Good judgment, judgment, clients, client, client - relations, production schedules, production schedule, schedule, job, progress, progressive, within budget, contract, contact, planning, plan, planner, all stages, stages, organization, organizational skills, organized, independent, work independently, independently, information, informative, inform, marketing campaigns, releases, release, manuscripts, manuscript, timely, reads, reading, willingness, helpful, eager, fast, quick, achievement, achieve, exceed, exceeds, exceptional, subject, expert, contributions, contribution, custom, clear, clarity, precision, precise, style, tone, AP style, Chicago Style, APA Style, MLA style, MLA, AP, topics, candidate, review, identify, technical, environment, knowledge, terminology, qualified, simultaneously, simultaneous, computer skills, computer, audience, professional manner, professional demeanor, professionalism, scripts, multimedia, excellent, grammar, problem solver, oversee, oversees, newsletters, newsletter, presentation, start to finish, minimum supervision, source, university, leader, entrepreneur, reference, fact - 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checking, attention to detail, productivity, team environment, signifiTeam task minded, Detail - oriented, Conceptual Ability, Accurate, Communication Skills, Dependable, Deadline driven, Achievement oriented, Mutli - task oriented, High Energy, Enthusiastic, committed to excellence, committed, Industrious, Extensive Experience, publicity, specialist, respect, respectful, integrity, work, samples, consistent, effective, execute, vision, visionary, passion, competitive salary, opportunity, pop - culture, lifestyle, current events, industry, fresh, sophisticated, an eye for, eye for, eye, meticulous, personality, online, development, print materials, coordination, coordinate, coordinates, coordinator, coordinating, interaction, team player, budget, guidance, direction, Good judgment, judgment, clients, client, client - relations, production schedules, production schedule, schedule, job, progress, progressive, within budget, contract, contact, planning, plan, planner, all stages, stages, organization, organizational skills, organized, independent, work independently, independently, information, informative, inform, marketing campaigns, releases, release, manuscripts, manuscript, timely, reads, reading, willingness, helpful, eager, fast, quick, achievement, achieve, exceed, exceeds, exceptional, subject, expert, contributions, contribution, custom, clear, clarity, precision, precise, style, tone, AP style, Chicago Style, APA Style, MLA style, MLA, AP, topics, candidate, review, identify, technical, environment, knowledge, terminology, qualified, simultaneously, simultaneous, computer skills, computer, audience, professional manner, professional demeanor, professionalism, scripts, multimedia, excellent, grammar, problem solver, oversee, oversees, newsletters, newsletter, presentation, start to finish, minimum supervision, source, university, leader, entrepreneur, reference, fact - 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checking, attention to detail, productivity, team environment, signifiteam environment, significant
Professional Experience United Media — a division of E.W. Scripps (New York, NY) 1988 — 2011 SVP / General Manager — Syndication & Web (2002 — Present) • Outline financial and strategic direction of business operations, directing all aspects of syndication division including sales, editorial, web, customer service, administration and production • Identify, develop and launch unique, valuable IP created by artists, writers and producers, including Dilbert and Big Nate • Negotiate client, talent, licensing and vendor agreements, working closely with in - house and external legal teams • Develop pricing strategies, competitor and market analysis, marketing and business plans for over 200 properties • Manage key talent relationships with IP including Charles Schulz / Peanuts, Scott Adams / Dilbert and Gemstar • Oversee and direct content for first and largest consumer - facing website in industry, comics.com, developing subscription and ad - based models and creating new features including e-commerce, widgets, RSS feeds and animations • Increase revenues, manage expenses, streamline workflows and create team environment to increase productivity, consistently exceeding profitability goals within a declining market segment
Professional Experience ABC Debt Relief (City, ST) 12/2006 — 11/2011 Client Service Manager • Responsible for overseeing daily operations of a 35 Account Manager call center ensuring effective operations • Recruit and train new sales and customer service employees in industry best practices and company policies • Strictly enforce compliance with all applicable laws, industry regulations, and corporate protocols • Provide exceptional customer service and professional guidance in the area of debt management, credit, and bankruptcy • Maintain detailed monthly reports for management concerning budgets, monthly projections, and quarterly goals • Responsible for performance appraisals, deficiency warnings, and conflict resolution for employees • Review and manage all BBB and Attorney General complaints determining appropriate next steps • Monitor department productivity with inbound and outbound calls providing feedback to team leads and supervisors • Author and lead presentations at meetings for clients, employees, and senior management • Train team leads and supervisors in laws governing credit reporting and debt settlement such as (FDCPA) Fair Debt Collections Practices Act and the (FCRA) Fair Credit Reporting Act and (FTC) Federal Trade Commission regulations • Set and strictly enforce budget for the payroll of both salaried and hourly employees • Responsible for final approvals for payment refunds issued to the client • Assist with Debt Tracker and the Debt Manager and negotiate with creditors to reduce client
FEDERATED FINANCIAL Bridgeton, MO Executive Collections Manager (January 2003 to January 2006) • Drove a team up to 13 account representatives to properly assist various customer needs while ensuring their individual monthly goals were exceeded by a minimum of 3 % through extensive training and development • Monitored daily attendance and productivity of account representatives to ensure quantity and quality of work was met • Consistently surpassed performance and coaching goals set by upper management • Handled and responded to all escalated customer inquiries in a prompt, professional and courteous manner in compliance with all of Federated policies and procedures • Created multiple monthly team incentive programs based on goals set by division directors • Managed 3 assistant team leads
Professional Experience JP Morgan Chase (Tempe, AZ) 3/2006 — Present Assistant Vice President — Prime Securitized Collections (4/2010 — Present) • Recommend and implement specific procedures to ensure maximum effectiveness and efficiency of service, while establishing efficient operational policies, technological support systems and budgets • Assist in long - term strategic planning for related departmental section, ensuring the attainment of all departmental goals through detailed reporting, trend utilization, and performance tracking • Hold responsibility for the compilation and analysis of statistical data relative to unit productivity, monitoring live calls and providing feedback to staff, coaching, and issue resolution concerning collection and loss mitigation activities • Manage various teams of supervisors, including personnel issue resolution and functional task delegation • Utilize exceptional problem solving abilities while dealing with conflicting financial and personnel variables, developing and recommending viable courses of action as required • Ensure timely performance management of all staff, communicating expectations and closely supervising job functions • Travel to Manila to train staff on loss mitigation processes, train supervisors on procedural adherence, develop customer satisfaction, negotiations, and conflict management documents, and facilitate training class utilization
With his team «Workmanized» for an environment of success and a culture of productivity, Mike has been able to focus on continued growth for his business while also helping his coaching clients achieve their goals and the success they desire.
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