Sentences with phrase «technical issues for a company»

Not exact matches

While these teams, along with larger companies such as Hyperloop One and Hyperloop Transportation Technologies, are working on solving the technical issues of the hyperloop, other challenges exist ahead for the transportations system.

Since reliable phone systems are important for many companies, good customer support is key when technical issues arise.

When dealing with Western companies, Chinese businesses feel they are paying for top quality, and when technical issues arise they therefore expect them to be dealt with quickly and efficiently.

A Facebook spokesperson told Gizmodo that the company has «strict policy controls and technical restrictions so employees only access the data they need to do their jobs — for example to fix bugs, manage customer support issues or respond to valid legal requests.

Mr. Scott is a well - recognized keynote speaker at legal and industry related conferences and provides insight into the understanding of both legal issues and the technical requirements necessary for the successful management of mineral exploration and mining companies.

Nuclear plant fuel managers; dry fuel storage project managers; used fuel cask designers; utility licensing and compliance personnel; used fuel storage, transportation, decommissioning and disposal consultants; NDE vendors; architect engineers; pool - to - pad services companies; hardware suppliers; government agency managers, technical experts, contractors, stakeholders and international experts responsible for used nuclear fuel management and decommissioning issues.

This STD company wants to make sure that all of the members regardless of their membership status will be provided unparalleled 24/7 Customer Service Assistance whether for technical issues or general inquiries only and this is why Positive Singles deserves to have such stature in being above the rest.

The company issued a technical service bulletin in 2008 and conducted a safety campaign for a small population of 2005 model year vehicles in January 2009.

The bad news was that the company had technical issues taking the order, so it took a few phone calls and a week of waiting for them to come out.

Through their non-profit Corporation for Battery Recycling, the companies have issued a request for proposals seeking a «stewardship organization,» which will be responsible for compliance with all laws and regulations, and must address technical or other challenges associated with recycling of household primary batteries.

After an aborted attempt in April, A-I had issued new tenders in June, asking for technical bids from insurance companies to participate in the aviation insurance renewal contract for 2009 - 10, as the existing one was ending on September 30.

The technology serves as a launch pad or on - ramp for companies who want to issue tokenized securities, with the complex technical and legal functions of a token sale, Know Your Customer (KYC) programs, and development built in.

Though Samsung has yet to issue a follow - up statement about this, industry insiders are already skeptical about the company's timeline for the launch of the Galaxy X. Insiders are doubting Samsung's planned launch for the foldable phone due to the unaddressed technical challenges surrounding the device, as per The Investor.

«The technology serves as a launch pad or on - ramp for companies who want to create and issue tokenized securities, with the complex technical and legal functions of a token sale, Know Your Customer program, and development built in,» a statement from the company said.

Though it is encouraging that Coinbase and Visa are both vouching that affected customers will be remunerated for the wrongly billed multiple charges, it is frustrating that both companies are so actively avoiding to accept responsibility for the technical issue.

Provided top - notch customer service for large cable company by helping customers work through accounting, technical, and service issues.

Provided basic technical support for clients on a wide range of company products, resolving issues at a 90 % rate

They render troubleshooting and technical support to the end - users of the company for software and hardware issues.

Technical support analysts generally work in IT based company and provide trouble shooting services and are responsible for resolving technology related issues or problems.

The most successful resume samples for the job mention duties like improving computer system performance, designing networks, solving technical issues, answering to user inquiries, providing training, and making sure the company's needs are met.

My role in the company was to provide remote technical assistance to customers for a wide variety of issues.

I want to be placed in a position as a technical engineer where I can experience challenges and could implement my knowledge for solving the issues of the company I am associated with.

Most of the companies require technical engineer for solving their issues related to engineering.

Assist company personnel by providing end user technical support for network / system errors and other technology issues with hardware, software, peripherals and internet connectivity.

• Respond to telephone calls by following the company's specific procedures and protocols • Introduce self and company over the telephone and inquire into how a customer wants to be assisted • Listen to the customers» problems carefully and jot down any important points • Ask questions to determine details of problem and note down important information • Diagnose and resolve technical glitches in systems and run customers through appropriate steps to solve problems • Analyze problems and instruct callers on how to resolve them by walking them through each step • Provide walk - throughs to customers and inquire into any changes that transpire • Troubleshoot problems by applying advanced knowledge of software and hardware systems • Escalate complicated issues to the supervisor or appropriate departments and perform regular follow up • Create tickets in the system according to specified procedures and ensure that they are followed up on priority basis • Respond to inquiries regarding services and timelines through emails, tickets and over the telephone • Ascertain that all customer information is kept safe and confidential at all times • Create and maintain records of calls on each shift and use them for troubleshooting and reference purposes • Ascertain that irate customers are handled according to specific company protocols and supervisors» orders • Inform supervisors of any recurring problems in customers» accounts and ensure that they are resolved immediately • Keep abreast of changes and trends in system information and technology updates

My aim is to work for a reputed manufacturing company which would give me many challenging opportunities to put forth my experience, skills and knowledge of this field and help resolve technical manufacturing issues for the benefit of the company and for my own professional satisfaction.

Delegate and prioritize workflow for programmers, troubleshoot and resolve technical issues, and diligently maintain company's response tracking database.

Professional Experience Peanuts Worldwide (New York, NY) 1996 — Present Supervisor, Product Development Department -LRB-[Insert Start Date]-- Present) • Lead and manage a five - person team in all aspects and procedures of quality assurance administration for over 50,000 new product designs on an annual basis with annual retail sales in excess of $ 1 billion • Oversee the development and maintenance on high - profile global relationships, including MetLife and the worldwide use of Snoopy to establish brand identity • Supervised product development staff on a daily basis, focusing on high - quality process execution, creative implementation, and professional customer relations • Work closely with IT department and other business areas to troubleshoot various technical issues with computers and company - wide systems both for internal and client use, along with the launch of new digital company - wide approval system

Professional Profile Utilize technology and tools to drive the machine assembly process, ensuring accurate and safe operation as well as monitoring output for any identifiable issues or errors Lead through example with consistent work ethic, attitude, and professionalism, while performing related job requirements and supporting all production management and execution functions Develop and maintain a strong working knowledge of products, materials, production techniques, equipment maintenance and use, and other relevant industry knowledge and trends Perform regular process assessments to identify areas of concern while facilitating an effective and timely solution through collaboration with production line management Apply technical knowledge and education to all production functions, focusing on the accurate and efficient completion of all assigned jobs Organize and execute machine production process from job receipt to completion, while collaborating effectively with other staff, material personnel and company management to align production processes with customer requirements Interact in a professional and effective manner with other staff Provide complete support to other construction personnel and management with technical assistance, guidance and successful team - oriented site operations Adhere strictly to all stated guidelines, safety policies, production quality benchmarks and other applicable codes Participate extensively in all continuing education and advanced technical training opportunities to improve skill set and add value to company production process Address management and staff queries and resolve them in an expedited manner

Professional Experience Rottapharm Ltd. (Dublin, Ireland) 09/2010 — 11/2010 Subject Matter Expert • Served as manufacturing process expert for multinational pharmaceutical company • Ensured the smooth operation of electronic batch records in all company manufacturing areas • Authored and updated company standard operating procedures to meet industry best practices • Continuously improved production targets and total productive maintenance (TPM) • Functioned as technical liaison for PC breakdowns, software problems, and other issues

Professional Experience Automated Packaging Systems (Streetsboro, OH) 1997 — 2010 Office Services Specialist • Provided administrative telecommunication support for the entire company • Managed 125 corporate wireless accounts through various providers • Offered technical support for 500 users at 7 partner locations • Oversaw plan selection and telephone usage meeting employee needs and enforcing company telecommunication policies • Conducted telecommunication support services in a professional manner ensuring user satisfaction and expedient issue resolution • Maintained and placed orders for office supplies, furniture, and other items as needed • Provided additional administrative support as needed ensuring efficient and effective corporate operations

The Chasm Group, LLC and Chasm Institute, LLC (San Bruno, CA) 1997 — 2008 Business Operations Manager • Managed all daily operational tasks for leading multi-million dollar high - tech market strategy consultancy, while providing executive administration to C - level executives and venture capital partners • Developed and managed the firm's annual budget, proposing and implementing expense cuts, producing monthly reports and financial statements, and coordinating with CPA firm for accurate and timely filings • Oversaw all client relationship management efforts while cultivating new business efforts from concept to implementation, providing high - quality service in sales efforts while utilizing new lead tracking system • Negotiated and managed all contracts, stock grants, and financing arrangements, working closely with outside counsel to draft legal documents and resolve LLC - and proprietary - related issues • Led three office space build - outs and two office relocations, managing all aspects of each process under aggressive timeline and budget expectations • Reduced firm telecom expenses by 22 % by streamlining IT objectives, including migration to VOIP phone system, software / hardware purchases, domain renewals, and outsourced technical support • Directed all phases of staff recruitment while creating and implementing all HR policies and programs, including comprehensive employee benefits plans • Supervised multiple administrative staff members, conducted performance appraisals and wage / salary surveys in comparison to incentive program guidelines, and maintained HR files in accordance with legal mandates • Produced all out - going client invoices in an accurate and timely fashion to increase, cash flow and reduce aging receivables, providing consistent attention to overhead costs and vendor arrangements • Administered all company insurance policies, including E&O, general liability, bonds, partner life and disability, conducting annual benefits reviews and employee / company insurance audits • Obtained necessary certificates for consulting contracts while processing federal, state, and local business reporting requirements to maintain licenses and incorporation status • Directed all marketing efforts and oversaw logistical aspects of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate company opportunities through relevant case studies, as well as maintaining all other promotional media, including press kits and video Association of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report geneissues • Led three office space build - outs and two office relocations, managing all aspects of each process under aggressive timeline and budget expectations • Reduced firm telecom expenses by 22 % by streamlining IT objectives, including migration to VOIP phone system, software / hardware purchases, domain renewals, and outsourced technical support • Directed all phases of staff recruitment while creating and implementing all HR policies and programs, including comprehensive employee benefits plans • Supervised multiple administrative staff members, conducted performance appraisals and wage / salary surveys in comparison to incentive program guidelines, and maintained HR files in accordance with legal mandates • Produced all out - going client invoices in an accurate and timely fashion to increase, cash flow and reduce aging receivables, providing consistent attention to overhead costs and vendor arrangements • Administered all company insurance policies, including E&O, general liability, bonds, partner life and disability, conducting annual benefits reviews and employee / company insurance audits • Obtained necessary certificates for consulting contracts while processing federal, state, and local business reporting requirements to maintain licenses and incorporation status • Directed all marketing efforts and oversaw logistical aspects of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate company opportunities through relevant case studies, as well as maintaining all other promotional media, including press kits and video Association of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report geneIssues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report generation

Project Manager / Compliance Officer — Duties & Responsibilities Oversee daily operational aspects of a fast paced, high intensity financial institution Recruit, train, and direct staffs ensuring they understand the brand and adhere to company policies and procedures Manage compliance with regulatory authorities including the SEC, NYSE, and NASD Analyze financial information and present reports to external regulators and internal management Determine compliance issue severity and escalate to senior compliance officer as needed Conduct internal compliance investigations coordinating efforts between various support services Track and maintain detailed records of all compliance inquiries Direct and contribute to special company projects as needed Responsible for the «I Have a Dream Summer Intern Program» ensuring effective talent recruitment Utilize technical expertise while serving as liaison to technology department Assist with database and hardware management, software training, and computer troubleshooting Aid accounting with budgets, accounts payable / receivable, invoice payment, and vendor negotiations Interact with Board of Directors, Chief Executive Officer, and other key figures on a daily basis Partner with various company lines to assess client interests, market trends, and potential sales opportunities Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Provide administrative support including travel arrangements, scheduling, data entry, and other tasks as needed Represent company brand with poise, integrity, and positivity

Project Manager — Duties & Responsibilities Oversee 1,000 employee call center operations ensuring efficient, effective, and profitable operations Recruit, train, and direct 25 Senior Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Miracle Computer, Inc. (San Jose, CA) 05/1990 — 02/1994 Technical Support Specialist • Established internet connections utilizing a dial - up PPP as well as setup and configured DNS and E-mail servers • Implemented first Novell network for company while managing the Novell file server and SCO Unix server • Provided both pre - and post-sale support including requirement analyses, system designs and configurations of critical Novell networks and SCO Unix systems • Delivered consistent and accurate customer technical support, resolving issues and errors in a timeTechnical Support Specialist • Established internet connections utilizing a dial - up PPP as well as setup and configured DNS and E-mail servers • Implemented first Novell network for company while managing the Novell file server and SCO Unix server • Provided both pre - and post-sale support including requirement analyses, system designs and configurations of critical Novell networks and SCO Unix systems • Delivered consistent and accurate customer technical support, resolving issues and errors in a timetechnical support, resolving issues and errors in a timely manner