Entry - level tech support associate needed for a full - time, temporary position conducting research, evaluating needs, troubleshooting and resolving issues, supporting
the technical needs of customers.
Express to work in a dynamic and a challenging environment where my communication skills and my ability to deal with
the technical needs of the customer will be able to enhanced and strengthen the company — customer relationship and help me gain better understanding of working with different people.
Not exact matches
For example, a prospect
of mine had a number
of technical questions that I wasn't able to answer, so I reached out to a sales engineer to oversee the issue and ensure the
customer's
needs were met.
And who wouldn't like to serve a huge market connecting millions
of customers having urgent
technical needs, limited alternatives, and little concern about price with millions
of highly skilled professionals who would love to be their own bosses, fill their days with challenging and diverse problems instead
of bullshit make - work jobs, and have countless opportunities served up to them on a regular basis which they can pick and choose as they wish.
EA said that game
needed to be always online for precisely that reason, then faced a mob
of angry
customers who couldn't get into it because
of technical problems.
The company found its niche as a «logistics» expert, helping confused corporate buyers with
technical details and tailoring its operations to the
needs of a small group
of customers.
The app itself will do most
of the work, so all you
need is a development team, some marketing creatives, and a handful
of customer service reps to step in when your resources and
technical documents aren't enough to help prospective
customers through their issues.
While our
customers have differing degrees
of resources and
technical capabilities, they all share a universal
need for simple and easy to use technology to build their online presence and grow their ventures.
A component
of exceptional
customer service, he says, is Allied Blending's teams that track
customer inventories and
needs for products, calling them to remind them
of low inventories, tracking product samples, coordinating
technical service calls or scheduling deliveries with its zone - based delivery vehicles.
As the company progresses into the future, it can point to a long history
of technical innovation and responsiveness to
customer needs.
U.S. Water seeks to identify and eliminate the root cause
of problems, finding optimal solutions for each
customer's individual water treatment
needs based on the best combination
of chemistry, equipment, engineering and
technical services.
The wide range
of sectors AROL works in, allows its
technical team, made
of more than 100 engineers, to meet the specific
need of each single
customer.
Based in coleshill, Birmingham ITS have a team
of 10 employees; 4 dedicated to sales, 1 dedicated to
technical projects and a management team
of 5 area sales managers and directors all here to help
customers with their flow equipment
needs.
The practical work is often compounded by the necessity
of striking a balance between the
customer's
needs, on the one hand, and, on the other, the
technical, time and other constraints that limit what a service provider can offer.
As a result, we have made it an organizational priority to further enhance our facilities and
technical staff to more efficiently meet the growing
needs of our
customers,» according to a statement from the Executive Offices
of the Company.
The advantages
of using modern matchmaking services Speaking
of the
technical side
of any process
of dating online, a potential
customer of a particular website for dating
needs to first come up with the personal profile to be able to get the access to all the provided features and dates the lady.
This can avoid the
need for multiple suppliers, problems relating to aftersales and
technical support, and poor levels
of customer service (be wary
of the supplier who's not prepared to go the extra mile to prove the value
of the partnership).
McNaughton & Gunn leverages the creative and
technical talents
of our team
of experts, offering a flexible and customizable process for each
customer's unique
needs with a focus on lasting relationships.
BENEFITS: • Achievement
of 17 % cost savings in their legal department spending since implementing CounselLink ® • Ability to make smarter decisions about how they assign matters to outside counsel, with the use
of valuable data for tracking and analyzing the performance
of Fred Loya's law firms • Delivery
of reports that keep everyone accountable for litigation vs. settlement decisions, time management and other legal spending considerations • Outstanding, ongoing
technical support and
customer service from LexisNexis • Reliance on this central matter management system for the legal department provides a hub for tracking all matters throughout their lifecycle • Use
of the Law Firm Registry feature has become a powerful tool for helping Fred Loya quickly establish working relationships with qualified law firms in particular venues where they have specific
needs
But because our software is highly - customizable to suit the unique
needs legal professionals may have, and because
of many variables including
technical environments, training
needs and legal systems, Legal Files provides our
customers with the assistance they
need to decide the best possible configuration
of their new system..
In addition, if you are a
customer with a disability
of any kind and
need technical assistance, the Disability Answer Desk is there to assist via phone and chat.
Summary * With over 5 years
of technical and commercial expertise in providing machining solutions to optimize production output, proficient in assessing
customer needs and developing customized tooling solution, securing and executing turnkey projects, crafting strategies to meet deadlines combined with good leadership qualities, building efficient team and the ability to drive growth by continuous evaluation and learning...
AREAS
OF EXPERTISE * Strategic Business Planning & Execution * New Business Development * Prospecting & Cold Calling *
Customer Needs Assessment * Sales Presentations * Problem Resolution * Market Share Growth * New Territory Development * Product Positioning
Technical competencies include Microsoft Office Suite (Word, Excel, PowerPoint).
Stay current with
customer needs and strategies; utilizing formal and informal written communication methods (for example, emails, newsletters, PowerPoint presentations, executive updates, task lists, updates) to communicate updates and findings; and facilitating project meetings and presentations to all types
of diverse audiences (for example, senior management,
Customers,
technical staff)
Emphasize product features based on analyses
of customers»
needs and on
technical knowledge
of product capabilities and limitations
Coordinated with various
technical departments to understand IT software
needs and requirements
of customer and clients.
Conduct research and interviews with end users, product specialists, and
technical staff to gain detailed insight into tasks, challenges, and
needs of customers.
By using well - developed troubleshooting, analytical, problem solving and
customer service skills, I have effectively solved
technical issues for in - house departments, vendors, clients, outside sales personnel and others in
need of technical assistance.
Developed and performed leadership role capacities outside
of Operations title scope, as
needed, such as marketing manager when determining best target criteria, sales coaching in overcoming
customer objections revealed by inquiry, and
technical advisor when meeting systems requirements impacting overall program quality and effectiveness.
Emphasized product features based on analyses
of customer's
needs and
technical knowledge
of product capabilities and limitations.
These employees are found in dealerships
of various sizes and perform the following job duties: identifying
customer needs, demonstrating product features, explaining
technical aspects, arranging test drives, negotiating prices, working out car loans, maintaining stocks, closing sales, and doing paperwork.
Daily activities at the job for a Cable Installation Technician include driving to
customers» homes, ordering tools and materials
needed to install or repair cables, testing lines in case
of technical issues, replacing malfunctioning equipment, and using diagnostic equipment.
A
Technical Marketing Manager has the responsibility
of all the sales support to the
customer and understanding the
needs and wants and then converting them into products for the
customer.
I am aware
of the factors that govern the job
of a
technical customer support and will
need less initiation than most other candidates.
Successful in handling variety
of complex banking service inquiries, resolving
customer issues, identifying
customer needs, and providing first - tier
technical support.
This includes but is not limited to: Monitor the
Customer Services Inbox and taking incoming call in regards to problems and defects Receive and log the results
of all telephone calls and emails from
Customers Ensure the preparation and issue of the weekly defects report Liaise with all relevant staff required and plan accordingly to get defects fixed Extensive diary management and planning Route planning and logistics Provide feedback to the technical department in relation to defective materials etc Ensure the correct allocation of work to the contractors to fix issues that have arisen Balance and co-ordinate schedules Maintain reasonable timescales for customers for any remediation works, and ensure that customers are kept informed throughout any process Follow the complaints and escalated complaints procedure What you'll need to succeed This is an exciting opportunity for a professional with great interpersonal, communication and relationship skills who can meet and exceed customers» expectations and help them with every step of their
Customers Ensure the preparation and issue
of the weekly defects report Liaise with all relevant staff required and plan accordingly to get defects fixed Extensive diary management and planning Route planning and logistics Provide feedback to the
technical department in relation to defective materials etc Ensure the correct allocation
of work to the contractors to fix issues that have arisen Balance and co-ordinate schedules Maintain reasonable timescales for
customers for any remediation works, and ensure that customers are kept informed throughout any process Follow the complaints and escalated complaints procedure What you'll need to succeed This is an exciting opportunity for a professional with great interpersonal, communication and relationship skills who can meet and exceed customers» expectations and help them with every step of their
customers for any remediation works, and ensure that
customers are kept informed throughout any process Follow the complaints and escalated complaints procedure What you'll need to succeed This is an exciting opportunity for a professional with great interpersonal, communication and relationship skills who can meet and exceed customers» expectations and help them with every step of their
customers are kept informed throughout any process Follow the complaints and escalated complaints procedure What you'll
need to succeed This is an exciting opportunity for a professional with great interpersonal, communication and relationship skills who can meet and exceed
customers» expectations and help them with every step of their
customers» expectations and help them with every step
of their journey.
Served as initial point
of contact for consumer in
need of technical or other type
of customer assistance.
Provide highest level
of technical service to both
customers and employees on any
technical needs that may arise, such as installing, deploying, and supporting
customer infrastructure.
Gathered information concerning the capabilities
of company products; investigated the
technical capabilities
of company products and competing equipment; stays abreast
of development in hardware and software; analyzed
customer problems; assisted in designing systems to satisfy
customer needs
SUMMARY: $ 162M in sales
of secure mobile enterprise software, IoT, Wireless, RF, SaaS Satisifed, loyal
customers who like and trust me * Extensive Contacts Enterprise, GOV, Distributors, Reseller Channel, End users, Buyers * Sets Appointments at all levels, C - Level, VP,
Technical Expert, End User & Buyer * Listens to Understand
customer drivers,
needs, requirements, pain, budgets and timelines.
Courteous demeanor Telephone inquiries specialist
Customer service expert Adaptive team player Energetic work... outreaches to hospitals and labs with high customer service satisfaction Trained new employees as needed... Technical Resources - San Jose, CA Initiated customer service Supervised set amount of employees D
Customer service expert Adaptive team player Energetic work... outreaches to hospitals and labs with high
customer service satisfaction Trained new employees as needed... Technical Resources - San Jose, CA Initiated customer service Supervised set amount of employees D
customer service satisfaction Trained new employees as
needed...
Technical Resources - San Jose, CA Initiated
customer service Supervised set amount of employees D
customer service Supervised set amount
of employees Delegated
They not only work across a broad range
of projects and
technical disciplines, but also liaise closely with clients to find out their exact
needs, this in turn allows them to build a site that meets a
customers exact requirements.
Knowledge
of cutting tool, software and controls
needed to maximize
customer profitability Strong ability to grasp
technical knowl...
Successful in meeting new
technical challenges and finding solutions to meet the
needs of the
customer and delivering solid business applications.
Qualifications Extensive background in the semiconductor industry leading
customer /
technical support in domestic and international markets * project management * out
of the box solutions for
customer needs * Over 17 years
of customer service experience working with clients like: IBM, Intel, Motorola, Applied Materials Provide IT consulting and IT support services to businesses in the Tel - Aviv grater area * Provide support f...
Spa Director — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, executing spa and salon administration functions, overseeing sales and marketing operations, and implementing cutting - edge industry techniques and trends Collaborate in all phases
of strategic planning with other members
of management team, including product inventory control, marketing and sales strategies, product and service offerings, client service, event coordination, and area competition Provide continuous assessment
of key markets, potential
customers, and capital utilization, while furnishing oversight and guidance regarding policies and procedures, budgets and financial forecasts, and client experience considerations Perform
needs - based and situational assessments
of policies and procedures to improve operational efficiency, manage and reduce costs, promote both employee and client satisfaction, and deliver a luxurious experience to high - profile clientele Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, continued supervision
of 40 staff, and the promotion
of a performance - based environment leveraging individual talents for group benefit Develop and supervise support staff to aid in effective sales, marketing, and service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion, including newsletter and article distribution Ensure effective execution
of all administrative, HR, and financial aspects
of business management, while analyzing and presenting important information to executive staff, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, referral generation, and the leveraging
of cross-sales opportunities Create and implement firm marketing and sales strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge
of products, services, techniques, and relevant tools, while committing to continued advanced
technical education with respect to complex spa, salon, and fitness concepts and studies Act as a liaison between clients, vendors, sales and support staff, and other management partners to facilitate information flow and drive operational efficiency
RMB GROUP A Division
of MF Global Inc., Chicago, IL Account Executive January, 2009 — Present • Establish and maintain relationships with clients located throughout the world in an effort to meet their investing
needs as a full service, commodities, equities, and options broker • Solicit futures and securities trade recommendations, based on extensive
technical and fundamental research, to
customers through phone conversations, in - person meetings, and the regular production and distribution
of a trading newsletter • Assist in the growth and management
of an international client listing through regular correspondence with
customers
I excel at directing the evolution
of technical and business solutions from concept through implementation while constantly managing the
needs of the company,
customer, team and the project.
Wheels, Inc. (Des Plaines, IL) 2006 — 2008 International
Customer Service Representative • Served as foreign language translator in support of multiple departments • Handled customer service, sales, and product information inquires • Provided logistical support in multiple languages for company drivers • Offered additional technical and administrative support a
Customer Service Representative • Served as foreign language translator in support
of multiple departments • Handled
customer service, sales, and product information inquires • Provided logistical support in multiple languages for company drivers • Offered additional technical and administrative support a
customer service, sales, and product information inquires • Provided logistical support in multiple languages for company drivers • Offered additional
technical and administrative support as
needed
Client Services Supervisor — Duties & Responsibilities Responsible for electronic payroll system operations for a large and economically diverse client base Recruit, train, and direct
customer service, sales,
technical, and administrative staff ensuring efficient operations Maintain working knowledge
of proprietary software, industry best practices, employment law, and tax law Oversee adherence to departmental budgets, project timelines, and company policies Coordinate efforts between multiple departments resulting in timely and cost - effective project completion Design and implement professional development programs to enhance team skill sets Utilize employee recognition programs to build morale and dedication to company mission Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop a rapport with
customers and orient them to various products and services Encourage high
customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize
technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific
needs and styles Maintain sales and
customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account
of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as
needed Consistently promoted due to excellence in management,
customer service,
technical support, and sales