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Not exact matches
Chief
Technical Officer Ken Wiesner has more than 19 years
of experience managing network
operations, developing database technology, and creating back - end solutions for
websites.
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of the GTE Forum whether by the online registration in Global Tourism Economy Forum • Macau 2012 or otherwise from the use
of the information obtained from the
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of any kind, interruptions, error, omission, delay in
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Website Usage Information The
website usage information we collect (e.g., cookies, Internet tags, web beacons, etc.) is used by TreeHugger.com to monitor the operation, technical functions, and quality of our Website and se
website usage information we collect (e.g., cookies, Internet tags, web beacons, etc.) is used by TreeHugger.com to monitor the
operation,
technical functions, and quality
of our
Website and se
Website and services.
We are not responsible for: (a) lost, misdirected, late, incomplete, or unintelligible entries or for inaccurate entry information, whether caused by you or by any
of the equipment or programming associated with or utilized in the Giveaway, or by any
technical or human error that may occur in the processing
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I am an experienced commercial
Website developer and business consultant with 18 years
of technical experience, and 8 years
of Website development; a confident communicator and driven performer, I am skilled in overseeing the administration, support and implementation
of Websites and
operations with a lead - by - example, hands - on
technical approach.
Technology Coordinator (1991 — 1996) • Implement a 5 - year, $ 24 million district - wide technology plan • Facilitate district - wide technology in - service programs and technology fairs • Conduct training needs assessment and developed and scheduled training programs • Supervise
technical staff in the administration
of training programs and daily
operations • Instrumental in the development
of the District's first technology plan and
website
• Coordinated effort between Development, QA, Production, DR, System, DBA, Production - support, Network Administration, Applications group and vendors for project completion ahead
of schedule under budget • Incorporated new technologies with legacy systems to improve performance and reduce cost • Experienced in incorporating leading open source tools: nagios, mysql, tomcat, apache, wikis, etc. • Performed broad range
of UNIX Systems, Net - Working and SAN Administration tasks for large financial and networking clients such as HSBC Bank USA, Deutsche Bank, Citi Group, ISO.com, GE Corporate Treasury, Globeop Financial Services, LLC., Sothebys.com, Church Pension Group, and Verizon Partners Solutions • Provided project leadership for managing
technical resources, client / server issues, vendors, senior management reviews and hands - on
technical expertise • Designed and deployed iPlanet Web / Directory server Architecture for the purpose
of authentication and Widows 2000 active Directory compatibility • Prepared estimates and diagrams for the new secured Development Environment comprised
of Cisco routers, local directors, hubs, Sun servers, firewalls for deployment, staging and production • Developed one to one disaster recovery using Bourne Shell scripting for Reuters» Kondor 3.0 on Solaris 8 • Minimized
website down time through careful monitoring
of Sotheby's Web Vision to Amazon by using FTP servers to manage high volume uploads which optimized online trading functionalities • Directed installation, configuration, and security
of multiple online global auction sites • Automated
operations, disk space monitoring, and backups using Bourne and Korn Shell scripting • Developed standard operating procedure for IP multi-pathing, Emulex LPFC, HBAs, EMC Power path, Navisphere, and installed JASS on new built servers
Project Manager — Duties & Responsibilities Oversee 1,000 employee call center
operations ensuring efficient, effective, and profitable
operations Recruit, train, and direct 25 Senior Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and
operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and
technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal
of chronic system affecting issues to enhance daily
operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms
of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage
website and hardware integration, maintenance, updates, and other
technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity