Sentences with phrase «technical operations issues»
Proactively and effectively managed day - to - day IT support requests and resolution workflow for technical operations issues.
http://www.jobhero.com/ Not exact matches
While originally plagued with production issues — there was a recession at the beginning of construction, allegations of British spying in the middle, and technical issues toward the end — the carrier was deployed to the Indian Ocean during Operation Enduring Freedom and the initial liberation of Afghanistan.
In addition to guiding all aspects of NISC Secretariat operations, Jamie is currently providing the leadership necessary to develop an Arctic Invasive Alien Species (ARIAS) Strategy and Action Plan under the Arctic Council's Conservation of Flora and Fauna (CAFF) and Protection of the Marine Environment (PAME) working groups; produce a documentary on invasive species entitled, Protecting What Matters; establish an annual Innovation Summit to advance U.S. scientific and technical capacities to address the most pressing invasive species issues; and raise the capacity of other governments to more effectively institutionalize invasive species programs.
At the Federal Judicial Center, engage with contemporary policy issues facing the judiciary while contributing your scientific and technical expertise to judicial administration, operations, education programs, protocol and discovery, or courtroom technology.
The program covers six plenary sessions, six workshops, three technical sessions, and more than 20 total track sessions covering such topics as advances in cell therapy research, commercialization strategies, quality and operations, and regulatory issues.
It provides support to school districts on facilities planning, finance, operations, maintenance, and health issues through its website, technical assistance, and training.
The summit brought owners, operators, manufacturers and service providers together to discuss operations issues in the world's ninth largest wind energy fleet, and explore innovative tools and techniques to increase efficiencies, drive down costs, and unlock the technical potential of modern wind power facilities.
These investments address a long - list of research challenges, including upgrading turbine technology for its operation at sea, developing and testing new turbine foundations that offer greater reliability and ease of installation, transmission issues, as well as technical shipping and maintenance challenges unique to offshore turbines.
These have included major shipbuilding arbitrations, cases concerned with offshore construction projects and numerous time charter cases (typically NYPE or Shelltime) and often involving tankers and technical issues relating to their operation.
Our in - depth knowledge of aircraft operations and engineering allows us to handle the complex and technical issues that arise from aviation incidents.
Sir, 4G in India has frequency of 2300 (Airtel, and Vodafone, as I understand), but UMI Iron specification shows bandwidth of 1800 / 2100/2600 and not 2300, So will it have any technical issue for its operation (Signal catching) in India?
As a general result, you will end up in losing the warranty of your smartphone — that's happening if you choose to apply unofficial operations on your handset so be careful as bricking your device and taking it back to service will most likely imply in paying for the technical assistance; that's why, a good idea might be to learn how to manually fix the most common Android software related issues.
Internal and external technical operations support including identifying and troubleshooting technical issues and recommend solutions for process improvement.
Customer service oriented — Good communication skills used to support various technical issues and desktop operation queries.
Generally the resume format of a windows administrator would focus on his duties as assisting project teams with technical problems in the commencement and planning procedures of Project Management which further refer to activities like defining the requirements, benefits, and technical strategies; assisting in research and development within the project life - cycle; analyzing technical and design issues; and supporting operations staff in implementation, testing and identifying the solutions.
A navy mechanical engineer's job profile includes designing and integrating the systems of ships, providing insights to improve ship design, identifying technical issues, maintaining the ship systems, and ensuring safety operations.
Interfaced with clients, management, engineers, customer operations, sales and legal to resolve administrative and technical issues; Administered and maintained customer database.
Effectively resolved customer / vendor inquires, educating customers on technical issues and vehicle operations.
Responsible for day - to - day operations of call center receiving 22,000 inbound calls per month and placing outbound calls to members and potential members to assist with their questions, billing issues and / or technical issues.
Assisted in identifying technical and procedural issues, which may arise during operations activities management, and informing of key target areas.
Team Leader — Johnson Marketing and Advertising — Reno, NV — October 2010 — May 2014 • Managed a team of specialized workers to facilitate project operations • Relayed information between team members and the technical project manager to answer questions and gain additional information • Addressed problems that affect the workflow, resolving issues and implementing negotiation techniques • Completed assignments along with the rest of specially assembled team members
In order to provide excellent customer service, these experts complete duties such as asking customers about computer problems, diagnosing technical issues, making repairs, cleaning computer components, running tests, and ensuring optimal operation levels.
Jet Propulsion Laboratory, Cedar City, UT 6/2010 to Present Electrical Engineering Technologist • Set up, operate and maintain test equipment to evaluate performance of parts and assemblies • Handle assembling duties pertaining to electrical and electronic systems and prototypes • Provide assistance in resolving technical issues transpiring before, during and after project procedures have been put into place • Review existing electrical systems to gauge revisions, repairs and amendments needed • Install electrical control systems and perform preventative and regular maintenance on them • Test equipment to determine usability and conformity to set electrical engineering standards • Plan and execute sequence of operations and analyze test information to determine and solve design - related issues • Create and modify components and build and test electrical components of prototypes • Create documentation at each stage of building and testing
Eager to contribute advanced project management, and implementation of security conception and design for corporate environments, oversee all technical operations, and expertly resolve technical issues.
Eager to contribute advanced law enforcement execution, and implementation of security conception for prison inmate environments, oversee all technical operations, and expertly resolve technical issues as an Inspector General for the Department of Corrections.
Eager to contribute advanced project management, and implementation of region intelligence conception and design for military - related environments, oversee all technical operations, and expertly resolve technical issues.
Skilled technical professional with 6 - years experience in networking and infrastructure IT service and support, with experience in PC hardware and software troubleshooting PC operations and connectivity issues.
Adept in writing comprehensive technical documentation on hardware and software to streamline operations and technical resolution of common to complex issues.
Temporary candidate will assist with the smooth operation of the grants department, answer email and phone requests, and investigate & diagnose common technical issues in Fluxx.
Technical Expertise • Capable of troubleshooting windows and Macintosh OS issues • Skilled in systems management using MS system center configuration manager • Effective skills in maintaining, analyzing, and repairing computer systems, networks, hardware and peripherals • Well practiced in various software and plug - in installation and implementation • Able to conduct preventive maintenance, utilizing effective debugging procedures and anti malware tools • Functional knowledge of windows 7 enterprise and windows 8 varied operations and relevant troubleshooting • Proven ability to carry out routine maintenance tasks while ensuring licensing compliance
• Exceptional mechanical aptitude aimed at controlling and operating complex machinery • Deep technical knowledge of CAD / CAM technology and how it is used for machine operations • Great physical stamina and dexterity to perform repetitive work activities and movements • Well - versed in reading and interpreting blueprints with a view to understand machine schematics and models • Demonstrated ability to learn new machine operations and adjust machine parts to meet specific instructions • Capable of working in a high noise environment • Able to monitor and assess performance of machinery and make needed adjustments • Proven ability to perform quality control analysis by conducting tests and inspections • Exceptional time management skills aimed at ensuring that machine operations are carried out in a time efficient manner • Excellent judgment and decision making skills; ability to consider costs and benefits of optimal machine operations • Critical thinking abilities aimed at identifying alternative solutions to machine operation problems • Complex problem solving skills targeted at evaluating possible machine operational issues • Able to plan, organize and schedule machine operations in sync with production agendas • Track record of prioritizing work activities in accordance to scheduled operating precedence • Skilled at dismantling, repairing and maintaining equipment • Knowledge of operating hand and power tools used in the production trade
Provide on - going technical advice and guidance to customers in the operation and maintenance of systems hardware and software and a variety of other routine IT issues.
SUMMARY OF QUALIFICATIONS • Over 4 years of experience in warehouse environment • Proven ability to observe existing warehouse operations and providing insight into potential issues • Functional knowledge of receiving, logging, routing, and storing supplies, materials and equipment • Able to operate pallet jack, hand trucks, dollies, and other lift equipment • Demonstrated ability to verify accuracy of incoming shipment and rectifying errors • Technical: Warehouse Management Systems (WMS), expert user of Microsoft Office and Excel
Expertly manage technical support operations, diligently troubleshooting issues to identify root causes and prevent recurrence.
Experience diagnosing, troubleshooting and resolving client issues with hardware maintenance, installations and upgrades POS & ATM, Experienced in technical call center operations providing service by communicating effectively with technical and non-technical staff.
I frequently go above - and - beyond to find innovative solutions to technical issues as well as determine and implement process improvements to maximize operations.
Proficient in managing tooling operations and resolving technical issues.
Brand Marketing and Promotional Design — Selected Duties and Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while developing brand promotion strategies through the tactical assessment and analysis of target markets, clients, and consumers Manage all aspects of publication and promotional media design, including content development, pre-promotional material utilization, budgetary considerations, and deadline adherence Monitor all campaigns from initiation to completion, executing changes and modifications as needed to ensure program success Provide guidance and leadership with respect to marketing campaign strategy development, benchmarking, implementation, post-execution analysis, theme development, and process optimization Measure the success of marketing initiatives using data and related key metrics, ROI considerations, and related data, ensuring the maximization of competitive abilities while providing regular and ad - hoc reporting to both and clients Partner with advertising operations and other teams as needed to troubleshoot delivery issues and optimize campaign performance within the limits of available material and resource inventories as well as related logistical concerns Utilize talent among team with focused collaboration and the promotion of a performance - based environment leveraging individual talents for group benefit, soliciting creative materials from internal teams and external agencies per established specifications Screen and test submitted materials to ensure compliance with technical considerations and client specifications Address key client queries and resolve them in an expedited manner while communicating status updates across all teams, promoting sustained revenue growth through client retention, relationship development, and program success Meet and exceed all marketing targets while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of products, services, and the respective marketplace, including pricing and regulatory trends, client requirements, competitor strategies, and product growth Act as a liaison between clients, vendors, sales and support staff, and executive management to ensure client satisfaction, timely implementation, and operational efficiency
Emergency / Project Coordination — Duties & Responsibilities Coordinate all logistical and organizational aspects of emergency response activities, including personnel, procedural execution, equipment deployment, and situational assessments Interact with individuals and victims in a professional manner to ease the experience, educate the public, and promote the development of quality support relationships within the local and regional community Act as a liaison between staff members, management, and other parties to maintain a high - quality collaborative relationships, driving program success and sustainability while ensuring rapid response to crisis Present relevant information and instruction to both staff members during training and victims during crisis, providing thorough explanation an demonstration to allow individuals to grasp important concepts Managed and supervise staff in a manner which drives efficiency, promotes safety, and utilizes each individual to the highest capacity Perform needs - based issue and situational assessments to improve operational efficiency, manage expenses, and ensure critical execution during difficult and complex emergency situations Support other members of the leadership team to facilitate efficient logistical and organizational operations, performing important administrative tasks and analytical assignments Maintain a strong technical knowledge of and passion for emergency management techniques, appropriate policies and procedures, response methods, and other relevant information Address important queries from all sources, resolving them in an expedited and complete manner
Information Technology (IT) Director — Duties & Responsibilities Manage IT department, customer service technicians, client / staff training, and a multimillion dollar budget Set and strictly adhere to departmental budgets and timelines ensuring timely and cost effective operations Responsible for 150 servers in a VM / SAN environment, Cisco network, and MAN connection between offices Maintain 4 9's uptime on all IT services and attain 100 % SLA compliance with clarification of SOW terms Successfully manage multiple building moves and build outs with zero IT downtime Oversee PBX to Cisco Unified Communications change, VMWare / SAN implementation, and hosting of 20 ASP clients Create and implement complete helpdesk department and remote resolution of client issues Negotiate and administer contracts and partnerships with vendors, service providers, and other parties Configure, troubleshoot, and support 300 + corporate workstations ensuring efficient, effective, and secure operations Oversee remote network access, VPN support, and phone support for remote executives Install, configure, troubleshoot, and support multiple Windows and SQL servers Design and implement enterprise disaster recovery systems, processes, and policies Plan and develop of LAN / WAN hardware and software requirements, updates, and related equipment Facilitate customer contracts / billing, technical support, and end - user training Train large staffs ensuring they understand the brand and adhere to corporate policies and procedures Collaborate with department managers to identify and address security concerns through IT Security policies Author reports concerning IT department operations, suggested hardware / software updates, and other pertinent data Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for excellence in team leadership, customer service, and technical skills
Professional Profile Utilize technology and tools to drive the machine assembly process, ensuring accurate and safe operation as well as monitoring output for any identifiable issues or errors Lead through example with consistent work ethic, attitude, and professionalism, while performing related job requirements and supporting all production management and execution functions Develop and maintain a strong working knowledge of products, materials, production techniques, equipment maintenance and use, and other relevant industry knowledge and trends Perform regular process assessments to identify areas of concern while facilitating an effective and timely solution through collaboration with production line management Apply technical knowledge and education to all production functions, focusing on the accurate and efficient completion of all assigned jobs Organize and execute machine production process from job receipt to completion, while collaborating effectively with other staff, material personnel and company management to align production processes with customer requirements Interact in a professional and effective manner with other staff Provide complete support to other construction personnel and management with technical assistance, guidance and successful team - oriented site operations Adhere strictly to all stated guidelines, safety policies, production quality benchmarks and other applicable codes Participate extensively in all continuing education and advanced technical training opportunities to improve skill set and add value to company production process Address management and staff queries and resolve them in an expedited manner
Logistics Director — Duties & Responsibilities Oversee daily operations, logistics, inventory and property valued at more than $ 100 million Train, direct, and review large staffs ensuring they adhere to proper policies and procedures Determine schedules, workflow, and project estimates resulting in timely and effective operations Set and strictly adhere to departmental budgets and timelines Utilize Property Book Unit Enhanced (PBUE), Storage Inventory Management System (SIMS), Fleet Management System (FLMS), Force and Asset Search (FAAST), and International Merchant Purchasing Authorization Card (IMAC) and other inventory management and logistics tools Coordinate shipping and receiving resulting in timely and on budget operations Serve as technical advisor to junior and senior team members Build and strengthen professional relationships with coworkers, supervisors, and partner agencies Study internal literature to become an expert on products and services Investigate internal conflicts, production errors, and other issues and determine remedial measures Create and implement staff development programs enhancing team skill sets Consistently promoted due to excellence in management and dedication to company mission Represent company brand with poise, integrity, and positivity
Professional Experience Rottapharm Ltd. (Dublin, Ireland) 09/2010 — 11/2010 Subject Matter Expert • Served as manufacturing process expert for multinational pharmaceutical company • Ensured the smooth operation of electronic batch records in all company manufacturing areas • Authored and updated company standard operating procedures to meet industry best practices • Continuously improved production targets and total productive maintenance (TPM) • Functioned as technical liaison for PC breakdowns, software problems, and other issues
• Coordinated effort between Development, QA, Production, DR, System, DBA, Production - support, Network Administration, Applications group and vendors for project completion ahead of schedule under budget • Incorporated new technologies with legacy systems to improve performance and reduce cost • Experienced in incorporating leading open source tools: nagios, mysql, tomcat, apache, wikis, etc. • Performed broad range of UNIX Systems, Net - Working and SAN Administration tasks for large financial and networking clients such as HSBC Bank USA, Deutsche Bank, Citi Group, ISO.com, GE Corporate Treasury, Globeop Financial Services, LLC., Sothebys.com, Church Pension Group, and Verizon Partners Solutions • Provided project leadership for managing technical resources, client / server issues, vendors, senior management reviews and hands - on technical expertise • Designed and deployed iPlanet Web / Directory server Architecture for the purpose of authentication and Widows 2000 active Directory compatibility • Prepared estimates and diagrams for the new secured Development Environment comprised of Cisco routers, local directors, hubs, Sun servers, firewalls for deployment, staging and production • Developed one to one disaster recovery using Bourne Shell scripting for Reuters» Kondor 3.0 on Solaris 8 • Minimized website down time through careful monitoring of Sotheby's Web Vision to Amazon by using FTP servers to manage high volume uploads which optimized online trading functionalities • Directed installation, configuration, and security of multiple online global auction sites • Automated operations, disk space monitoring, and backups using Bourne and Korn Shell scripting • Developed standard operating procedure for IP multi-pathing, Emulex LPFC, HBAs, EMC Power path, Navisphere, and installed JASS on new built servers
Professional Experience Automated Packaging Systems (Streetsboro, OH) 1997 — 2010 Office Services Specialist • Provided administrative telecommunication support for the entire company • Managed 125 corporate wireless accounts through various providers • Offered technical support for 500 users at 7 partner locations • Oversaw plan selection and telephone usage meeting employee needs and enforcing company telecommunication policies • Conducted telecommunication support services in a professional manner ensuring user satisfaction and expedient issue resolution • Maintained and placed orders for office supplies, furniture, and other items as needed • Provided additional administrative support as needed ensuring efficient and effective corporate operations
Guidant Corporation (St. Paul, MN) 1995 — 1999 Quality Inspector • Identified, analyzed, and remedied issues with electrical and mechanical devices • Performed maintenance and routine tests to ensure accurate and efficient operations • Conducted equipment analysis, maintenance, and repair in clean room environment • Provided additional technical and administrative support as needed
Globeop Financial Services, LLC (Harrison, NY) 2005 — 2007 Manager Enterprise Infrastructures Group • Designed and implemented disaster recovery system for Reuiter's Kondor 3.0 on Solaris 10 and Sybase 12.0 — 15.0 • Installed, configured, and managed Reuiter's Kondor 3.0; Solaris 10 (LDOMS, ZFS, RAID, ZOANS, CONTAINERS); AIX 4.3 - 5.3, Red Hat Enterprise — RHEL 3.0 — 4.0, Sybase 12.0 — 15.0, Oracle 10g, MYSQL 2.7.1, Sun One Directory Server (LDAP), SUN IDM, Solstice Disk Suite, Sun Cluster 3.0 - 3.2, Veritas Storage Foundation 4.1 — 5.0, Veritas Cluster Server, Veritas NetBackup 5.0 — 7.0, Storage Array A1000 — A3500, EMC SAN, HITACHI SAN, 3 PAR, Brocade switch 40K, Cisco switch 6309, SSH, SSL, RSA encryption, Emulex LPFC, NaviSphere, EMC, and Power path • Automated processes utilizing shell scripts (Bourne, Korn, C Shell, Bash, AWK, SED and Perl) • Strong technical expertise in all major server technologies (SUN / HP / IBM / Linux / Microsoft) experiment in managing mission critical, low latency, high availability and clustered IT systems and familiar with FIX protocol • Performed massive installation of Solaris servers using both Jumpstart and Blade Logic and Red Hat using both PXE boot and BladeLogic servers to global distributed network of more than 2500 servers • Conducted disaster recovery tests • Managed and supervised four technicians ensuring continuity of service and efficient operations • Coordinated effort among Development, System, Networking, Application Support, Backup and recovery team to ensure maximum up time and effective issue resolution • Planned & developed projects, performed user acceptance tests, and applied patches to repair bugs • Developed shell scripts for Bourne shell, Korn shell, C Shell, AWK, PL / SQL and PERL • Managed DNS, NIS, NIS +, LDAP, jump start, Send Mail, SFTP, FTP, HTTP, SSL, SSH, Telnet and HP Open View • Coordinated effort between Development, QA, Production, DR, Systems, DBA, Production Support and Network Administration, Applications group for project completion ahead of time and under budget • Managed DNS, NIS, NIS +, DHCP, LDAP, SFTP, jumpstart, Apache, Tomcat, Websphrer and HP Open View.
SNiP LiNK Telecommunications, Pennsauken • NJ 2007 — 2010 Technical Support Manager Successfully managed a team of 7 technical support and customer care representatives, including Tier 1 and Tier 2 Levels for a 24 x 7 operation resolving issues across voice, Internet and web / messaging Technical Support Manager Successfully managed a team of 7 technical support and customer care representatives, including Tier 1 and Tier 2 Levels for a 24 x 7 operation resolving issues across voice, Internet and web / messaging technical support and customer care representatives, including Tier 1 and Tier 2 Levels for a 24 x 7 operation resolving issues across voice, Internet and web / messaging services.
Program Manager — Duties & Responsibilities Maintain a strong technical knowledge of and passion for program mission, industry trends, and developments in field of independent living skills training Coordinate all logistical and organizational aspects of community, industry, and program - specific events, including schedules, donor functions, and other activities to support program goals Interact with program participants, staff members, and donors in a professional manner to improve the user experience and promote the development of quality giving and support relationships Act as a liaison between staff members, other members management, donors, and other interested parties to drive program growth and ensure long - term sustainability Perform needs - based issue and situational assessments to improve operational efficiency, cost reductions, and ensure participant satisfaction throughout the challenging learning process Present relevant information and instruction to program participants, providing thorough and effective explanation and demonstration to individuals of differing learning capacities Hire, supervise, and manage staff in a professional manner that drives efficiency, promotes safety, and utilizes each individual's strengths to the highest capacity to fulfill program mission Present relevant information and updates to program heads and stakeholders, including performance and giving reports Support leadership team to facilitate in efficient business and organizational operations, performing important administrative tasks and analytical assignments while addressing key issues
Project Manager — Duties & Responsibilities Oversee 1,000 employee call center operations ensuring efficient, effective, and profitable operations Recruit, train, and direct 25 Senior Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity