Sentences with phrase «technicians in leadership roles»

Veterinary technicians in leadership roles — whether male or female — probably fit the same profile.

Not exact matches

Alicea earned her specialist in animal behavior credentials in 2010 and has served in multiple leadership roles including past - president of the Society of Veterinary Behavior Technicians and president - elect of the Academy of Veterinary Behavior Technicians.

The Pharmacy Technical Coordinator has coordination, leadership and potentially supervisory roles over technician staff in the pharmacy department and must demonstrate excellent interdisciplinary communication and leadership skills.

PA Reps for staff development and growth opportunities * Plan, assign, and direct work, appraise performance, reward and discipline employees, address complaints and resolve problems within the team * Assist in the hiring process * Assist in the preparation of performance reviews * Deliver performance reviews in conjunction with the Prior Auth Manager * Meet monthly with each staff member to go over performance status * Assist with training as needed * Lead weekly Team meetings with staff to keep them informed of changes to policy and procedures and corporate communications * Meet with the Prior Authorization Management team weekly to report on clinical call center performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the Team.

Responsibilities * * Must display excellent customer service skills when interacting with patients and coworkers * Provide leadership to Concierge Pharmacy Technicians as needed * Enrolls patients in our bedside medication delivery program * Works collaboratively with inpatient pharmacists, social workers, and case managers to resolve patient insurance and affordability issues * Delivers medications to patient's bedside and collects payment * Collaborates with pharmacy leadership to improve workflows as necessary * Role may include delivering medications to clinic locations on the main campus * Note: These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities.