Sentences with phrase «telephone caller questions»

A telephone caller questions me about extraterrestrials because he «wants to get a professional opinion.»

Not exact matches

The Governor, who was fielding questions from journalists, party men and telephone callers at the OgbeniTillDayBreak, an audience participation programme, held in Osogbo the state capital, said «I will spend time with my wife,» to which the fully packed hall responded with a loud laughter.

The aftermath of Sunday's fatal train derailment prompted questions from half the callers in a New York congressman's telephone town hall Tuesday night.

Answer back - line telephone calls, re-direct calls as appropriate, assist callers with questions or concerns and take messages as needed...

• Respond to telephone calls by following the company's specific procedures and protocols • Introduce self and company over the telephone and inquire into how a customer wants to be assisted • Listen to the customers» problems carefully and jot down any important points • Ask questions to determine details of problem and note down important information • Diagnose and resolve technical glitches in systems and run customers through appropriate steps to solve problems • Analyze problems and instruct callers on how to resolve them by walking them through each step • Provide walk - throughs to customers and inquire into any changes that transpire • Troubleshoot problems by applying advanced knowledge of software and hardware systems • Escalate complicated issues to the supervisor or appropriate departments and perform regular follow up • Create tickets in the system according to specified procedures and ensure that they are followed up on priority basis • Respond to inquiries regarding services and timelines through emails, tickets and over the telephone • Ascertain that all customer information is kept safe and confidential at all times • Create and maintain records of calls on each shift and use them for troubleshooting and reference purposes • Ascertain that irate customers are handled according to specific company protocols and supervisors» orders • Inform supervisors of any recurring problems in customers» accounts and ensure that they are resolved immediately • Keep abreast of changes and trends in system information and technology updates

Hawaii Pacific Health — Lihue, HI Telephone Operator (Jan 2013 — Dec 2017) • Operated telephone switchboard station • Answered, recorded, logged, and processed all calls, requests, questions, or concerns • Processed requests for wake up calls and screening calls • Monitored busy or unanswered lines • Checked back with callers on hold to update status • Received, recorded, and relayed messages correctly, totally, anTelephone Operator (Jan 2013 — Dec 2017) • Operated telephone switchboard station • Answered, recorded, logged, and processed all calls, requests, questions, or concerns • Processed requests for wake up calls and screening calls • Monitored busy or unanswered lines • Checked back with callers on hold to update status • Received, recorded, and relayed messages correctly, totally, antelephone switchboard station • Answered, recorded, logged, and processed all calls, requests, questions, or concerns • Processed requests for wake up calls and screening calls • Monitored busy or unanswered lines • Checked back with callers on hold to update status • Received, recorded, and relayed messages correctly, totally, and legibly