Answered
telephone calls from customers who were responding to advertisements and persuaded them to purchase new products.
He or she is responsible for helping their staff in responding to emails and
telephone calls from customers who are looking for help with computer problems.
In this position, I answered
telephone calls from customers with service requests, including turn - off and turn - on service, billing disputes, and questions.
Process customer payments by cash, check, debit cards and credit cards Answer
telephone calls from customers inquiring about merchandise in the store Process customer returns and manage exchanges Rotate merchandise, organize and restock shelves Assist managers to reach deadlines on certain store projects Prepare legal documents and reports for court Read and translate reports with 99 % accuracy Data entry with 99 % accuracy Organize legal documents and put them in filing system Communicate with attorneys about discrepancies in data.
For example, when the pharmacist answered
telephone calls from customers or physicians about birth control, he put them on hold and refused to alert other pharmacy staff that someone was holding.
Not exact matches
• Responding promptly to all
telephone and email inquiries
from Wine Club Members • Assisting in follow up phone
calls to Wine Club Members regarding orders and promotions • Completing follow - up orders
from Wine Club Members • Referring
customer complaints to Wine Club Manager or Tasting Room Manager • Helping with
customer service and sales in the Wine Club Lounge as needed • Participating at Wine Club events by greeting, pouring and selling to Wine Club Members
All the new BlackBerry smartphones
from AT&T support multitasking, so
customers can send and receive messages or browse the web while on a
telephone call on AT&T's mobile broadband network.
From time to time we may monitor and / or record
telephone calls between you and us to assure the quality of our
customer service or as required by applicable.
If you are a BT
customer and you are finding it difficult to deal with
telephone calls from your creditors, the «Choose to refuse» service might help you.
Just another update to let everyone know that I have received
telephone calls from Patti Metcalfe and Janet Wright at Canada Law Book to inform me that they are working towards a resolution of the various
customer complaints.
Each year, the FBI uses tens of thousands of NSLs to obtain
customer «toll billing» information, or transactional records — such as records related to
telephone calls, emails, text messages, online forums, tweets, or Facebook messages —
from service providers.
Scams are evolving with new tricks being used to lure vulnerable targets; with reports of fake
customer care
telephone calls from digital currency exchanges Coinbase and Kraken.
Dictaphone messages, correspondence
from unhappy
customers,
telephone calls, reports... Anything, really.
Responsible for operating multi-line switch board
telephone system to include screening and directing phone
calls Computes
customer bills into receipting system Receives cash, checks, and credit card payments
from customers Verifies cash and check drops Answers
customer questions about service performed or products purchased Handles
customer complaints, and when necessary, refers dissatisfied
customers to appropriate individual for resolution Responsible for the accountability and issuing of gas purchase cards and dealer plate tags Ensures that service repair orders are properly closed to finalize labor hours Responsible for scanning and filing of service repair orders, parts invoices, and car deal files.
Answering
telephone and screening / directing
calls; taking and relaying messages; greeting persons entering corporate office; handling difficult questions
from the public and
customers; providing general administrative and clerical support including heavy f...
Answering
telephone and screening / directing
calls; taking and relaying messages; greeting persons entering corporate office; handling difficult questions
from the public and
customers; providing general administrative and clerical support including heavy filing; receiving and sorting mail and deliveries; and processing accounts receivable payments.
Answered
telephone calls from potential
customers who have been solicited through advertisements
Answered
telephone calls from potential
customers who had been solicited through advertisements.
Answer inbound
telephone calls where transactions range
from call transfers to hotel room work order requests, to complex hotel, dining, event and entertainment reservations for VIP
customers
In addition to this, pharmacy technicians provide assistantship to pharmacists by dealing with
customers, retrieving medication
from shelves and even take
telephone calls.
Based on our sample resumes,
Call Center Executives need to showcase excellent
telephone etiquette, have good listening and communication abilities, be able to analyze and solve
customer problems and relate to
customers from a variety of cultural backgrounds.
Telephone Operators work for companies
from various industries and are responsible for taking phone
calls and directing
customers.
Administrative Assistant Responsibilities: • Answering & Screening
Telephone Calls for several different companies (Experience with multi-line phone system a must) • Great
Customer Skills (Can Do Attitude) • Mail Distribution, Process Postage and Deliveries • Photocopying and Filing for clients • Conference Room Scheduling for clients • Word Processing for clients • Handling requests
from clients
• Proficient in installing underground pipelines for water distribution and waste water collection systems • Well versed in operating power plant equipment under the direction of operational manager • Special talent for repairing, fitting and replacing water taps and valves on main and service lines • Particularly effective in using manual tools including chain saws, chippers and jackhammers • Expert in identifying and fixing pipeline leaks and pressure faults • Profound ability to setup sediment control devices as per directions of the supervisor • Track record of responding timely to
customers» utility service
calls • Proven skills in cutting, fitting and laying pipes • Well practiced in loading, unloading and driving trucks and other heavy machinery to the worksite safely • Fully capable of maintaining cleanliness and functionality of all tools and equipment • Proficient in inspecting and maintaining water storage tanks and cleaning the yard when necessary • Apt at enforcing proper safety practices and using appropriate PPE and traffic safety materials such as cones, arrow - boards and flagging signs around the worksite • Experienced in determining the locations of gas,
telephone, power, water and sewer lines
from appropriate sources before excavation • Particularly effective in repairing and replacing defective electricity and gas meters • Excellent manual dexterity and physical stamina along with profound ability to bend, stoop and work in confined spaces • Well versed in reconnecting water and power services after holidays • Proven skills in performing routine grounds keeping, painting, carpentry and plumbing tasks • Skilled in repairing replacing and existing pre-laid pipeline based underground water and gas distribution systems • Efficient in anticipating tools and equipment needed as per the nature of each assignment and loading the same in the company vehicle in a safe manner
• Solicit payments
from the
customers through
telephone calls and personal meetings.
What sets me apart
from other applicants is my expertise in conducting
customer need analysis based on careful feedback surveys and
customer requirements gathered
from telephone calls.
Valpal, Mechanic Falls, ME July 2009 — Present Telemarketer • Increase
customer base by 35 % through extensive cold
calling endeavors, over a period of 8 months • Train telemarketers in performing telemarketing work by employing «non-intrusive»
calling and questioning methods • Refer to provided list of prospective
customers and eliminate DND prospects
from it •
Call potential
customers using dedicated
telephone systems and introduce self and the company • Provide information regarding the company and the services that it offers and gauge potential
customers» interest • Assist potential
customers in understanding product lines and aftersales services • Inquire into if prospects would like to acquire further information regarding their products of interest
• Receive incoming
calls by appropriately greeting callers and inquiring into their purpose of
calling • Provide preliminary information regarding the company's services and products • Transfer
calls to appropriate persons and departments within the company • Take messages
from callers in cases of unavailability of recipients and ensure that they are relayed to them as soon as possible • Attempt to resolve callers» problems over the
telephone and escalate problematic issues to concerned individuals • Greet and direct
customers and visitors to designated personnel within the organization • Make outbound
calls according to specific instructions provided by employees • Maintain logs of incoming and outgoing
calls and handle records - keeping duties • Handle typing and data entry duties and correct and update electronic
telephone directories
This includes but is not limited to: Monitor the
Customer Services Inbox and taking incoming
call in regards to problems and defects Receive and log the results of all
telephone calls and emails
from Customers Ensure the preparation and issue of the weekly defects report Liaise with all relevant staff required and plan accordingly to get defects fixed Extensive diary management and planning Route planning and logistics Provide feedback to the technical department in relation to defective materials etc Ensure the correct allocation of work to the contractors to fix issues that have arisen Balance and co-ordinate schedules Maintain reasonable timescales for customers for any remediation works, and ensure that customers are kept informed throughout any process Follow the complaints and escalated complaints procedure What you'll need to succeed This is an exciting opportunity for a professional with great interpersonal, communication and relationship skills who can meet and exceed customers» expectations and help them with every step of their
Customers Ensure the preparation and issue of the weekly defects report Liaise with all relevant staff required and plan accordingly to get defects fixed Extensive diary management and planning Route planning and logistics Provide feedback to the technical department in relation to defective materials etc Ensure the correct allocation of work to the contractors to fix issues that have arisen Balance and co-ordinate schedules Maintain reasonable timescales for
customers for any remediation works, and ensure that customers are kept informed throughout any process Follow the complaints and escalated complaints procedure What you'll need to succeed This is an exciting opportunity for a professional with great interpersonal, communication and relationship skills who can meet and exceed customers» expectations and help them with every step of their
customers for any remediation works, and ensure that
customers are kept informed throughout any process Follow the complaints and escalated complaints procedure What you'll need to succeed This is an exciting opportunity for a professional with great interpersonal, communication and relationship skills who can meet and exceed customers» expectations and help them with every step of their
customers are kept informed throughout any process Follow the complaints and escalated complaints procedure What you'll need to succeed This is an exciting opportunity for a professional with great interpersonal, communication and relationship skills who can meet and exceed
customers» expectations and help them with every step of their
customers» expectations and help them with every step of their journey.
• Assist physician in exam rooms • Escort patients to exam rooms, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information • Ensure all related reports, labs and information is filed is available in patients» medical records prior to their appointment • Take
telephone messages and provide feedback and answers to patient / physician / pharmacy
calls • Triage and process messages
from patients and front office staff to physicians and physician assistants • Prior Authorizations Knowledge Medical assistants must have knowledge of: • Healthcare field and medical specialty • Medical terminology • Knowledge of EHRs (if applicable) Requirements • Exceptional
customer service and phone etiquette • Ability to maintain effective and organized systems to ensure timely patient flow • The ability to perform phlebotomy and administer injections • High school diploma • Medical assistant certification
KEY ACHIEVEMENTS • Increased the efficiency of
call taking and messaging by introducing new PABX technology in setting a Samsung OfficeServe to work with existing technology • Implemented a
call tracking system to trace
calls that come
from unidentified sources, as part of the company's security measures • Introduced the collect
call module, resulting in decreased problems associated with
customers» outbound
calls • Led the creation and maintenance of electronic
telephone directories, resulting in 88 % decrease in number location time
QUALIFICATION SUMMARY *
Customer -, Quality - Focused, and friendly Office Professional team leadership and 7 + years office and customer service and collections telephone experience * Excellent phone skills with background providing manual outbound phone calls and handling inbound calls to and from candidates potentially interested in technical staffing opportunities as well as performing third - party collections calls * E
Customer -, Quality - Focused, and friendly Office Professional team leadership and 7 + years office and
customer service and collections telephone experience * Excellent phone skills with background providing manual outbound phone calls and handling inbound calls to and from candidates potentially interested in technical staffing opportunities as well as performing third - party collections calls * E
customer service and collections
telephone experience * Excellent phone skills with background providing manual outbound phone
calls and handling inbound
calls to and
from candidates potentially interested in technical staffing opportunities as well as performing third - party collections
calls * Excell...
ContractXchange (Canada & US) 11/2006 — Present Research Assistant • Received and processed service - based
calls for Fortune 500 companies in Canada, earning a promotion
from Rank 3 to Rank 1 in less than four months • Utilized clerical skills including spreadsheet management, data entry, and daily activity update submissions, as well as apply an exceptional attitude to provide excellent
customer service as a contractual worker • Interacted with
customers via e-mail,
telephone, and live support
from websites • Relayed requested and important information specific to credit cards while providing resolution for critical
customer issues • Promote and cross-sold to increase company revenue, drawing upon a strong comfort level with technology