Sentences with phrase «telephone skills coaching»

Having initiated in the past twelve months a twelve - month course of DBT, consisting of once - weekly individual therapy, once - weekly group skills training, telephone skills coaching and team consultation.

The service provided a twelve - month course of DBT, including weekly individual therapy, a weekly group skills teaching session, telephone skills coaching and team consultation.

The individual therapist was able to explain things they had not understood during group skills training, suggest skills to try during telephone skills coaching and role play skilful behaviour.

These functions are fulfilled via five modes: 1) group skills training sessions, 2) individual therapy, 3) telephone skills coaching, 4) case management and 5) therapist consultation meetings [4,5].

Not exact matches

The parents received support each week over the telephone by their personal family coach and, at the same time, they studied skills for positive parenting on the Strongest Families website.

You will be responsible for: • Dealing with incoming telephone calls • Assisting customers with their enquiries • Ensuring that every customer receives a positive customer experience on every contact • Promote the brand positively maintaining brand integrity The ideal candidate will have: • Excellent verbal and written communication skills • Customer Service background • Ability to multi-task • Ability to deal with complaints or difficult calls whilst maintaining professionalism and empathy at all times • Resilience to take high volume of calls on a daily basis • Ability to explain products • Driven to hit targets • Work well in a team and on own initiative • Ability to listen and build rapport and understanding with customers What you will get in return: • Free onsite car park • Succession planning / development opportunities • Investment time to develop • Incentives • Quality coaching — monitor and assess with TM • Get involved in training other new starters Working Hours: Rotating shift pattern between: 08:45 — 19:30 and 1 in 5 Saturdays In return our client is offering a competitive annual salary, annual bonus, lucrative pension scheme and free parking.

Agency, coaching, Communication Skills, counseling, database, Dependable, diagnosis, emergency services, staff training, forms, instruction, letters, Notes, meetings, mental health, access, Negotiation, personnel, physical therapy, Progress, Self - Starter, supervisory, telephone, phone, transportation, Plan of Care, Writing Skills

Both planned (i.e. weekly or monthly telephone calls to support the patients with chronic disease) and unscripted telephone coaching interventions appear to be effective for improving self - management skills in people from vulnerable groups: the planned telephone coaching services had the advantage of regular contact and helping people develop their skills over time, whereas the unscripted services allowed the coach to tailor support to the patient's individual needs.

Rosalind provides telephone coaching services on parenting skills during and after divorce.

One 90 - minute meeting and one 10 - minute telephone call per week for foster / kin parents plus one 60 - minute skills coaching session weekly for youth

DBT was no walk in the park: it required team treatment, including weekly individual therapy, a year - long «skills training» class, telephone coaching and supportive supervision for the therapist.