Imagine an automaker having to
tell customers the cars they bought three years ago were no longer safe because the software was out of date.
Not exact matches
It was only after Gurung's death that BMW
told its
customers about the flaw and recalled 36,000
cars.
Tesla was hurriedly building
customer - service centers, and
customers outside of Beijing and Shanghai were
told they wouldn't get their
cars until those centers were finished.
I've been increasingly hearing of rental
car companies calling to
tell customers that they've damaged one of their rental
cars when they actually haven't.
That includes more than 7 million GM
cars, Vijay Iyer, director of communications for GM Global Connected
Customer Experience and Urban Mobility,
told CNBC.
Maybe, just maybe it would be ok if someone was working on a technical problem such as a
car, computer or something that was not directed at you (the person himself) maybe, no not even then... Certainly not a
customer who you want to come back and see you... Why even taking the chance to insult a person... I'm on a mission to kindly
tell people not to say «no problem» because it may reflect on there tip... So I give them choice & hopefully a good tip... Really folks, its just good common sense.
Stocks to Buy and Hold Forever «The
car club has met up at the spot every Tuesday night for years,» the
customer told me from his ’67 Mustang.
Showing multiple examples of this, Weitz effectively
tells us his opinion, that the «real» people who know their product, and care about their colleagues and
customers, are the true heroes, not those who drive flash
cars, and only know jargon and catchphrases.
The only other signs of life in Mr. Manglehorn are displayed when he is
telling a
customer that it's time to wash their
car, when he is hanging out with his granddaughter, or when he is exchanging Friday flirtations with bank teller Dawn (a sparkling Holly Hunter).
Mike was friendly and informative and I could
tell immediately that his
cars are his passion & that he cares about his
customers.
If I let my
customers tell me everything that was wrong with their
car, I would be in a world of hurt.
Also try to scare of a few
customers who come to the showroom looking to buy a new
car by
telling them that the service you are gonna get is terrible and might end up with a broken
car.
Last year, Scion group vice president Doug Murtha
told AUTOMOBILE that the brand realized it needed to offer practical and sensible vehicles to modern
customers, not the quirky small
cars and dealer - installed neon lights of the early 2000s.
I can think of three and what I did
tell them that I don't think I'll ever forget: One
customer's
car had a very slow brake fluid leak, I found it and
told her the price of the part (dealer only part).
How do you
tell a
customer they have to pay $ 300 for me to remove the flashlight from their
car?
Today
customers are worse than ever because of the internet they can order junk parts and bring it to you and
tell you this is what they want done, after you put it in their
car either it does not work or not properly.
All good
car mechanic will stand by what they
tell their
customers and treat the repair accordingly.
Fairly early, we had come to the conclusion that it's unreasonable to expect that if you have a self - driving
car and we
tell our
customers that you can do something else behind the steering wheel — and something else goes wrong because of the failure of the
car — that to put the responsibility on the driver would be really strange.
One no - no she cites is to show how automatic emergency - braking works by putting
customers driving a demo
car in a tight traffic spot and
telling them, «Don't brake.»
DO NOT
tell the
customer that you would not pay the value of the
car because there are many like them.
Customer comes in and say my
car is having a problem and my «mechanic»
told me to bring it to the dealer.
Today I want to
tell you all a story about fixing
cars, helping a
customer, broken parts and trying to make it right.
Purves thinks so,
telling Car that many
customers «drive small mileages exclusively in the city.»
Since June 1, Toyota said it would ask dealers to
tell customers if they were buying
cars with non-desiccated Takata inflators.
Mercer Raceabout — Fulfilling a youthful dream, David Burgess-Wise rides on a remarkably untouched 1914 Mercer Raceabout / Best of West Kent — With the largest entry yet, Alistair Hacking reports on the Veteran
Car Club's popular Best of West Kent run / Brussels - Bombay by Armstrong Siddeley Sapphire — Bruce Lindsay recalls an epic journey undertaken in 1954 by the late Paul Frere / Lagonda 12/24 — The Editor tells the story of this distinctive light car and describes the delightfully original example in The Automobile «oily rag» collection / MG TD — Jonathan Wood looks at the introduction and history of an iconic British sports car which found customers across the world and particularly in Ameri
Car Club's popular Best of West Kent run / Brussels - Bombay by Armstrong Siddeley Sapphire — Bruce Lindsay recalls an epic journey undertaken in 1954 by the late Paul Frere / Lagonda 12/24 — The Editor
tells the story of this distinctive light
car and describes the delightfully original example in The Automobile «oily rag» collection / MG TD — Jonathan Wood looks at the introduction and history of an iconic British sports car which found customers across the world and particularly in Ameri
car and describes the delightfully original example in The Automobile «oily rag» collection / MG TD — Jonathan Wood looks at the introduction and history of an iconic British sports
car which found customers across the world and particularly in Ameri
car which found
customers across the world and particularly in America.
The funny part is, the
customer told us he didn't want to know ANYTHING that was wrong with his
car.
VWoA's vice president for
customer experience, Bob Martell
tells us, «The Golf R is a gateway into the brand, the
car that brings us buyers from BMW and the Japanese brands.»
At the show AMG boss Ola Kallenius
told evo that the
car is the result of «significant demand» for
customers for an ultimate version of the SLS.
I can't
tell you how many times I have found pot in a
customer's
car.
Ahead of the
car's reveal, 2016 Chevrolet Camaro development engineer Aaron Link
told AUTOMOBILE that he doesn't think adding a four - cylinder engine will ostracize any traditionalist Camaro
customers.
Sam Hignett, the technical director of Jota Sport,
told Autocar, «We are still developing the
car, but we are now at a point that we can offer this
car to
customers safe in the knowledge that it is going to be a front runner in any GT4 field.
We could talk all day about everything we have to offer our valued
customers here at MAG Volvo
Cars of Dublin, but truth be
told, we would love to show your firsthand.
Shortly, thereafter I talked to the
customer service rep. who proceeded to insult my intelligence by
telling me
car batteries are like light bulbs sometimes they just blow out.
When a
customer tells you they need the
car back that day, there's a reason.
We in turn called three different dealers about buyers remorse and were
told that any dealership that was in good standing would try and work with the
customer or give them a refund because the
car never left the lot.
I've been
told this is to preserve the condition of the clutch, and I believe it, but I also think
telling the owner of a
car that exceeds $ 100,000 why he can't engage Launch Control would be a good way to engender
customer loyalty.
We don't want to lose
customers for everyday use,» project manager Loic Feuvray
told CAR.
Carder
told IEEE that although both performance and also fuel economy will suffer once the
cars are modified to meet the current standards, the fuel economy is what
customers will notice.
And I got this
car right after the flood so there's no
telling if they checked it or not because it was only on their page one day before they transferred over to AutoNation Chrysler Jeep on the Southwest Freeway and not to say when I tried to contact the general manager over that Brian Gretchen I left him several voicemail he has never called me back and I think that's very poor
customer service at this point I just want my truck back so I can move on with my mom and her final resting place and just pray nothing else happens since the warranties don't work out that they put on that paper work like they cover everything they need to let people know that warranty only cover certain things and I portray that it covers everything on the truck.
My truck was towed into the Mercedes - Benz dealership on Monday January 15th I was
told that I would be able to get a loaner on the next day which would have been January 16th I understand due to all the bad weather that they may have not been open on the 16th of January so I didn't worry about it on the 17th when I called to see what was going on then turn
tell me they were trying to see if they could get the warranty company to pay for the part which I was
told was $ 1,400 by Frankie at this time I asked him what about a loner
car well he in turn
told me that it wouldn't take but a day to put the part on because they already had I was already been inconvenience because my truck is there I have no transportation and I work for the hospital so I have to get back and forth to work so after Saturday morning of my mom's passing I called the dealership and spoke with the young lady and she
told me all the time
cars had been taken for people that had appointments for them now at that point I'm thinking to myself while I'm a
customer as well why wasn't I call to pick up a rental
car so she in turn
told me that she wouldn't have the manager call me back and indeed he did call me back but when he call me back he let me know that they did have a loaner
cars and that they would be closing in 30 minutes well I live in Pearland and they're over by Greenway Plaza so that was no way I would have made it to get a
car and he let me know that they're trying to wait to see what the warranty company it's going to do don't steal mind you I don't have a loaner
car due to the fact they were closing in 30 minutes and I needed to get a ride back all in the same token my mom has passed so he went on to say that he had spoke with Brian from AutoNation Chrysler Jeep and he had
told him that he would give him the family discount which was $ 1,200 if they were going to fix the
car now mind you if the warranty company is going to fix the
car they're going to charge them $ 1,200 but I was
told by Frankie that I had to pay $ 1,400 to have this
car fixed that I've only had two months that I had a 90 day warranty on but it doesn't cover the port so once he
told me he was charging AutoNation Chrysler Jeep the 1200 I
told him I didn't think that was fair to me that I would have to pay 1400 at that point when he noticed he had
told me the price he would on to say that oh well it may be 1200 or it may be a little lower than 1200 and I informed him once again had to prepare things for my mother's funeral and then have to come up with $ 1,200 on repairs for a
car I've only had two months I really don't think it's fair and if I have to pay the 1200 I'll have to I'll just have to come out of pocket with it but I will take it as high as I have to because if you have a 90 day warranty the
car came from Mercedes - Benz Greenway Plaza someone should make it right.
Nissan did
tell Green
Car Reports that if a
customer still wishes to purchase a Leaf S with a 24 - kWh battery, he or she can visit the Nissan USA website or their local dealer to locate a 24 - kWh model.
I had my own financing in place before arriving, and I'd been
told by a few friends throughout my
car buying process that dealers will often give customers a hard time and try to push them into getting financing through dealership banks, but this was not the case with Car Web In
car buying process that dealers will often give
customers a hard time and try to push them into getting financing through dealership banks, but this was not the case with
Car Web In
Car Web Inc..
«We have the best financing available for our
customers ever,» Mike Jackson, CEO of AutoNation Inc., the nation's largest new -
car retailer,
told a J.D. Power & Associates conference last month in Orlando.
A defect is anything a
customer tells J.D. Power they don't like about the
car.
Transmission engineer Sebastien Norie
told CAR: «We had good feedback from
customers that the ratios were well suited to track days and also for the road.
The dealership was unable to
tell the
customer when the
car would be using electric power, and when it would operate in hybrid mode.
With 755 horsepower the 2019 Chevrolet Corvette zr1 is the most powerful Corvette ever it's also the most technologically advanced behind me are the rolling s's at Road Atlanta and we're here to see if we can reach to the supercar levels of performance afforded by this thing's massive power big tires and the tall wing on the back after that we'll take to the streets to see if a
car this powerful can behave itself in public this is a monster of a
car I've had some brief track opportunities moving this morning to get used to the pace of this machine which is phenomenal we're gonna warm up as we get out to the road Atlanta and sort of build up to the pace that this
car can operate at now initially when you hop in this
car you have this shrine to the engine right above you you see the line of the hood it kind of dominates the center of the view you can see over it it doesn't affect visibility but it's immediately obvious and that kind of speaks to what makes this
car special it's a monster of an engine listen to that [Music] that is tremendous tremendous acceleration and incredible power but what I finding so far my brief time here at the Atlanta is that everything else in the
car is rut has risen to match hurt me while I lay into it on the back straight look you know 150 mile - an - hour indicated we're going to ease up a little bit on it because I need to focus on talking rather than driving but like I was saying the attributes of the rest of the
car the steering the braking capability the grip every system of this
car is riding to the same level of the power and I think that's what makes it really impressive initially this is undoubtedly a mega mega fast
car but it's one that doesn't terrify you with its performance potential there's a level of electronic sophistication that is unparalleled at this price point but it's hard not to get you know totally slipped away by the power of this engine so that's why I keep coming back to it this
car has an electronically controlled limited slip differential it has shocks filled with magnetically responsive fluid that can react faster to inputs and everything this
car has a super sophisticated stability control system that teaches you how to drive it quick but also makes you go faster we haven't even gotten into exploring it yet because the limits of this
car are so high that frankly it takes a while to grow into it but [Music] I think what's impressive about this
car is despite how fast it is it is approachable you can buy this
car to track dates with it and grow with it as a driver and as an owner I think that's a really special [Music] because you will never be more talented than this
car is fast ever unless you are a racing driver casually grazing under 50 miles an hour on this straight okay I'm just going to enjoy driving this now [Music][Applause][Music] this particular Corvette zr1 comes with the
cars track performance package a lot of those changes happen underneath the sheet metal but one of the big differences that is immediately obvious is this giant carbon fiber wing now the way this thing is mounted is actually into the structure of the vehicle and it makes you know loading the rear hatch a bit more difficult but we're assuming that's okay if you're looking for the track performance this thing delivers also giving you that performance are these Michelin Pilot Sport cup tires which are basically track oriented tires that you can drive on the street but as we wake our way to the front of the thing what really matters is what's under the hood that's right there's actually a hole in the hood of this thing and that's because this engine is so tall it's tall because it has a larger supercharger and a bunch of added cooling on it to help it you know keep at the right temperature the supercharger is way larger than the one on the zo six and it has a more cooling capacity and the downside is it's taller so it pops literally through the hood the cool thing is from the top you can actually see this shake when you're looking at it from you know a camera from the top of the vehicle this all makes for 755 horsepower making this the most powerful Corvette ever now what's important about that is this not just the power but likewise everything in the
car has to be built to accommodate and be able to drive to the level of speed this thing can develop that's why you had the massive cooling so I had the aerodynamics and that's why I had the electronic sophistication inside [Applause] we had a lot of time to take this
car on the track yesterday and I've had the night to think about things Matt today two crews on the road and see how this extreme performance machine deals with the sort of more civil minded stuff of street driving the track impressions remain this thing is unquestionably one of the most capable
cars you can get from a dealer these days a lot of that's besides the point now because we're on the street we have speed limits they have the ever - present threat of law enforcement around every corner so the question is what does this
car feel like in public when you slow this
car down it feels like a more powerful Corvette you don't get much tram lining from these big wheels though we as the front end doesn't want to follow grooves in the pavement it is louder it is a little firmer but it's certainly livable on a day to day basis that's surprising for a vehicle of this capability normally these track oriented
cars are so hardcore that you wouldn't want to drive them to the racetrack but let's face it you spend more time driving to the track than you do on the track and the fact that this thing works well in both disciplines is really impressive I can also dial everything back and cruise and not feel like I'm getting punished for driving a hardcore track machine that's a that's a really nice accomplishment that's something that you won't find in
cars that are this fast and costs maybe double this much the engine in this
car dominates the entire experience you can't miss the engine and the whole friend this
car is sort of a shrine to it the way it pops out of the hood the way it's covered with coolers around the sides it is the experience of this
car and that does make driving this thing special and also the fact that it doesn't look half bad either in fact I think it has some of the coolest looking wheels currently available on a new
car this
car as we mentioned this
car has the track package the track package on this
car gives you what they call competition bucket seats which are a little wide for my tastes but I'm you know not the widest person in the world this automatic transmission works well I mean there's so much torque again out of this engine that it can be very smooth and almost imperceptible its clunky on occasion I think I'd might opt for the manual although Chevy
tells me about 80 % of its
customers will go for the automatic I don't think they're gonna be disappointed and that's gonna be the faster transmission drag strip on the street - and on the racetrack man it was a little bit more satisfying to my taste though we've talked about the exhaust I have it set in the track setting let's quiet it down a little bit so you can hear the difference now I've set that separately from everything else so let's put it stealth what happened to the engine sound that's pretty that's pretty amazing man stealth is really stealth and then go back to track Wow actually a really big difference that's that's pretty great the Corvette has always been a strong value proposition and nowhere is that more evident than this zr1 giving you a nearly unbeatable track performance per dollar now the nice thing is on the road this doesn't feel like a ragged edge track machine either you could genuinely drive it every day the compromises are few and that's what makes this
car so special if you like what you see keep it tuned right here and be sure to visit Edmunds.com [Music]
Customers all over the world
told us they've set up their smartphones exactly how they want them, and the ideal
car radio should extend the capabilities of their smartphone rather than try to duplicate them.
The new 2008 Mercedes - Benz C - Class will fit each
customer «like a tailor - made suit,» was what we were
told at the
car's world premiere in Stuttgart.
However, «the vast majority of
customers want to bespoke their
car,» Edwards
tells us.