Not exact matches
For example, the
bank found a 1 % increase
in «comfortable
banking» metrics — a.k.a. the percentage of customers who said the
teller made them feel appreciated — led to a 1.7 % increase
in overall customer satisfaction, which increased
branch profitability by 0.4 %.
He points out the Jumbotron frame for outdoor movies, the Nacho Royale taqueria, a
bank branch with
tellers standing by, an artist
in residence.
A logo sits above an automated
teller machine (ATM) outside a Royal
Bank of Scotland Group (RBS) bank branch in London,
Bank of Scotland Group (RBS)
bank branch in London,
bank branch in London, U.K.
By that logic, we should all still be standing
in line at our local
bank branch, waiting to chat with our favourite
teller.
Banks responded by opening more
branches,
tellers became «relationship managers,» and there was a shift
in this job.
In very busy urban
bank branches,
tellers can be under severe pressure and find the job physically and mentally draining.
Bank tellers are the key point of customer contact in bank branches, involving the processing of a variety of transacti
Bank tellers are the key point of customer contact
in bank branches, involving the processing of a variety of transacti
bank branches, involving the processing of a variety of transactions.
The total number of jobs for
tellers tend to follow cyclical patterns, as major
banks embark on successive periods of expansion or contraction
in the number of their
branches.
I know that
in order to make a 6 % increase
in the
bank I work at, I will have to obtain more licenses to sell more complex products, meet higher sales goals, become my
branch's leader
in bringing
in new business and fostering new relationships, and obtain supervisor authority which would mean being up at 5:30
in the morning for
branch openings and late night
branch closings, investigating
teller differences, and so much other stuff.
Specifically, the successful reports are generally about consumers who received an unsolicited offer through their online Chase account or from a
teller in a Chase
bank branch.
The fake cheques will be printed on real cheque stock and
in the past have fooled
bank tellers and
branch managers.
The financial institution had little choice but to shut down a third of its
branches, and with it 300 positions, as growing droves of consumers were forsaking
bank tellers in favour of smartphones.
Because as
bank tellers fell by about a third per
branch,
banks quickly discovered that it also was cheaper to open new
branches, and the number of
bank branches increased by about 40 percent
in the same time period.
Jobs
in the
banking sector are: clerk,
teller, cashier, officer, accountants,
branch managers, operations manager, vice-president, etc..
Reduced NSF activity by 50 % by developing a
branch teller alert system while still ensuring compliance with
banking center procedures and maintaining excellence
in customer service.
This also will result
in fewer
tellers employed per
bank branch.
SELECTED ACCOMPLISHMENTS • Expanded new business portfolio by 200 % within 15 months by employing exceptional people's skills • Resolved a particularly complex cash balancing problem by getting into the grind and saving the
bank $ 10000
in lost cash • Trained 17
tellers in 2 years to be deployed to the
bank's offshore
branches • Increased the number of valid leads for
bank's new services by 70 % by employing suggestive selling skills to existing clients
Bank Teller — United AC Bank, Atlantic City, NJ — 2/2007 — 3/2012 • Received Employee of the Year for excellent customer service, noted by consistent name references in customer reviews • Educated customers on financial services, computer account access, and mobile apps for their convenience • Recommended relevant bank products and services when appropriate, setting a record in service referrals and exceeding the company's promotion profit goals by 10 percent • Processed automated teller transactions, night deposits, and loan and retirement plan payments on a day - to - day basis • Provided the head manager with daily cash supply orders to maintain sufficient funds for successful operations every day • Counted and sorted currency by hand and with counting equipment in order to ship to other branch locat
Bank Teller — United AC
Bank, Atlantic City, NJ — 2/2007 — 3/2012 • Received Employee of the Year for excellent customer service, noted by consistent name references in customer reviews • Educated customers on financial services, computer account access, and mobile apps for their convenience • Recommended relevant bank products and services when appropriate, setting a record in service referrals and exceeding the company's promotion profit goals by 10 percent • Processed automated teller transactions, night deposits, and loan and retirement plan payments on a day - to - day basis • Provided the head manager with daily cash supply orders to maintain sufficient funds for successful operations every day • Counted and sorted currency by hand and with counting equipment in order to ship to other branch locat
Bank, Atlantic City, NJ — 2/2007 — 3/2012 • Received Employee of the Year for excellent customer service, noted by consistent name references
in customer reviews • Educated customers on financial services, computer account access, and mobile apps for their convenience • Recommended relevant
bank products and services when appropriate, setting a record in service referrals and exceeding the company's promotion profit goals by 10 percent • Processed automated teller transactions, night deposits, and loan and retirement plan payments on a day - to - day basis • Provided the head manager with daily cash supply orders to maintain sufficient funds for successful operations every day • Counted and sorted currency by hand and with counting equipment in order to ship to other branch locat
bank products and services when appropriate, setting a record
in service referrals and exceeding the company's promotion profit goals by 10 percent • Processed automated
teller transactions, night deposits, and loan and retirement plan payments on a day - to - day basis • Provided the head manager with daily cash supply orders to maintain sufficient funds for successful operations every day • Counted and sorted currency by hand and with counting equipment
in order to ship to other
branch locations
Start your list with your most recent employment and go backwards from there.For further assistance, read these examples of
bank teller work history sections.Bank Teller — NBAC Bank of New Jersey — Trenton, NJ — 4/2014 to Present • Exceed all sales goals, becoming top product and service seller for five consecutive quarters, and boosting monthly profits by 15 percent • Multi-task customer service interactions and processing and counting duties on a daily basis • Process deposits, withdrawals, and payments quickly and accurately • Assist customers with inquiries concerning financial specialists, specific services, and account informationBank Teller — Trenton First Bank — Trenton, NJ — 6/2010 to 4/2014 • Resolved account discrepancies and customer complaints in a professional and timely manner, resulting in a 15 percent increase in customer satisfaction ratings, the highest in branch history • Prepared daily branch reports concerning cash amounts and daily transaction for the branch manager • Tested and immediately reported counterfeit currency to the head manager in accordance with safety protocol and procedures • Helped customers open and close accounts, make payments, and deposit and withdraw money into their accounts on a daily b
bank teller work history sections.
Bank Teller — NBAC Bank of New Jersey — Trenton, NJ — 4/2014 to Present • Exceed all sales goals, becoming top product and service seller for five consecutive quarters, and boosting monthly profits by 15 percent • Multi-task customer service interactions and processing and counting duties on a daily basis • Process deposits, withdrawals, and payments quickly and accurately • Assist customers with inquiries concerning financial specialists, specific services, and account informationBank Teller — Trenton First Bank — Trenton, NJ — 6/2010 to 4/2014 • Resolved account discrepancies and customer complaints in a professional and timely manner, resulting in a 15 percent increase in customer satisfaction ratings, the highest in branch history • Prepared daily branch reports concerning cash amounts and daily transaction for the branch manager • Tested and immediately reported counterfeit currency to the head manager in accordance with safety protocol and procedures • Helped customers open and close accounts, make payments, and deposit and withdraw money into their accounts on a daily b
Bank Teller — NBAC
Bank of New Jersey — Trenton, NJ — 4/2014 to Present • Exceed all sales goals, becoming top product and service seller for five consecutive quarters, and boosting monthly profits by 15 percent • Multi-task customer service interactions and processing and counting duties on a daily basis • Process deposits, withdrawals, and payments quickly and accurately • Assist customers with inquiries concerning financial specialists, specific services, and account informationBank Teller — Trenton First Bank — Trenton, NJ — 6/2010 to 4/2014 • Resolved account discrepancies and customer complaints in a professional and timely manner, resulting in a 15 percent increase in customer satisfaction ratings, the highest in branch history • Prepared daily branch reports concerning cash amounts and daily transaction for the branch manager • Tested and immediately reported counterfeit currency to the head manager in accordance with safety protocol and procedures • Helped customers open and close accounts, make payments, and deposit and withdraw money into their accounts on a daily b
Bank of New Jersey — Trenton, NJ — 4/2014 to Present • Exceed all sales goals, becoming top product and service seller for five consecutive quarters, and boosting monthly profits by 15 percent • Multi-task customer service interactions and processing and counting duties on a daily basis • Process deposits, withdrawals, and payments quickly and accurately • Assist customers with inquiries concerning financial specialists, specific services, and account informationBank
Teller — Trenton First
Bank — Trenton, NJ — 6/2010 to 4/2014 • Resolved account discrepancies and customer complaints in a professional and timely manner, resulting in a 15 percent increase in customer satisfaction ratings, the highest in branch history • Prepared daily branch reports concerning cash amounts and daily transaction for the branch manager • Tested and immediately reported counterfeit currency to the head manager in accordance with safety protocol and procedures • Helped customers open and close accounts, make payments, and deposit and withdraw money into their accounts on a daily b
Bank — Trenton, NJ — 6/2010 to 4/2014 • Resolved account discrepancies and customer complaints
in a professional and timely manner, resulting
in a 15 percent increase
in customer satisfaction ratings, the highest
in branch history • Prepared daily
branch reports concerning cash amounts and daily transaction for the
branch manager • Tested and immediately reported counterfeit currency to the head manager
in accordance with safety protocol and procedures • Helped customers open and close accounts, make payments, and deposit and withdraw money into their accounts on a daily basis
I work as a
bank teller in a busy
branch that just went through a merger, so nearly all my coworkers and managers have been working with me for only two months.
Professional Experience
Branch Banking and Trust (BB&T) 7/2003 — Present Certified Senior
Teller Supervisor 6/2006 — Present • Managed, trained, and scheduled staff ensuring efficient and professional operations • Recruited, interviewed, and hired
teller employees • Assisted area operations manager with routine internal audits • Named one of the «Top Three
Tellers»
in the region • Awarded «Five Years of Dedicated Service» and «Olympian Award» for excellence
in customer service, management, and exceptional work ethic
Professional Duties & Responsibilities Managed all aspects of
branch location including personnel and daily operations Oversaw employee hiring, training, performance reviews, compensation, and termination Interfaced with business, insurance, and investment partners to provide holistic client service Analyzed local, niche, and national markets to identify potential sales opportunities for clients Generated significant revenue through successful leveraging of
bank products and services Built long - term relationships with key industry contacts to expand company reach and sales Conducted Management Self Assessments, audits, and compliance activities Monitored adherence to legal and corporate procedures protecting company and client assets Resolved escalated customer service issues promptly, professionally, and effectively Implemented measures to significantly increase operational efficacy and efficiency Identified and developed high potential employees increasing their value to the company Designed and implemented employee recognition program elevating corporate morale Performed
teller services including cash handling and
bank vault oversight Tracked sales referrals guaranteeing observance of proper procedures and policies Reviewed ledgers,
branch audit logs, and closeout, balance, and M&D reports Provided excellent customer service resulting
in client satisfaction and repeat business
Professional Experience Harris
Bank Evanston (Evanston, IL) 2000 — 2009 Vice President /
Branch Manager • Managed all aspects of Evanston branch including daily operations and personnel • Hired, trained, scheduled, and supervised staff of 10 tellers, personal bankers, and support staff • Created and implemented employee review, development, and recognition programs • Designed and executed education programs focused on banking and service best practices • Oversaw teller line, mortgage, consumer loan, and commercial banking departments • Consistently exceeded financial goals through effective sales, marketing, and management • Awarded Harris Bank Outstanding Sales Award for setting company best in product sales • Delivered excellent customer service resulting in client satisfaction and repeat business • Ensured banking compliance with state, federal, and internal regulations • Conducted audits to maintain responsible, profitable, and efficient oper
Branch Manager • Managed all aspects of Evanston
branch including daily operations and personnel • Hired, trained, scheduled, and supervised staff of 10 tellers, personal bankers, and support staff • Created and implemented employee review, development, and recognition programs • Designed and executed education programs focused on banking and service best practices • Oversaw teller line, mortgage, consumer loan, and commercial banking departments • Consistently exceeded financial goals through effective sales, marketing, and management • Awarded Harris Bank Outstanding Sales Award for setting company best in product sales • Delivered excellent customer service resulting in client satisfaction and repeat business • Ensured banking compliance with state, federal, and internal regulations • Conducted audits to maintain responsible, profitable, and efficient oper
branch including daily operations and personnel • Hired, trained, scheduled, and supervised staff of 10
tellers, personal bankers, and support staff • Created and implemented employee review, development, and recognition programs • Designed and executed education programs focused on
banking and service best practices • Oversaw
teller line, mortgage, consumer loan, and commercial
banking departments • Consistently exceeded financial goals through effective sales, marketing, and management • Awarded Harris
Bank Outstanding Sales Award for setting company best
in product sales • Delivered excellent customer service resulting
in client satisfaction and repeat business • Ensured
banking compliance with state, federal, and internal regulations • Conducted audits to maintain responsible, profitable, and efficient operations