Nobody knows best
than the customer what they want, so start listening.
Of course, we recognize that no one knows better
than our customers what would make our website site better, which is why we love hearing your feedback.
Not exact matches
There is no better way to determine
what's working and
what's not
than hearing it from
customers themselves.
More
than 60 percent of the 320 women business owners surveyed by Forbes Insight and KeyBank's Key4Woman said that they don't track social media to find out
what they're
customers are saying about them.
Ultimately, you want to make sure that your product isn't merely made of flashy features that have no staying power for the
customer, and that is more helpful
than what's already out on the market.
Again, by rearranging the store, companies force
customers to wander through the store longer to find
what they need, leading to
customers buying more
than they needed.
«So, the
customer decides how and when they want to pay, and they'll drive the transaction more so
than what we see today.»
What better way to prioritize human service
than by sending humans to interact with your
customers?
That's more
than half of all the
customers that visit your store or business — and imagine
what will happen if they get that convenience.
What's better
than happy
customers?
Nothing is better
than asking personally or assessing where you could still improve cause a lot of times we over think on
what yet should be done to improve when in fact our
customers have already been ranting or praising our business.
No matter
what the project lifetime of
customer might be, you shouldn't go more
than 3 years - 36 months.
High - ranking
customers are no different
than any other
customer: They want
what they want when they want it.
In today's cloud - based, mobile - focused, inherently social world,
customers demand a higher level of responsiveness
than ever before: they expect businesses to provide
what they want, when and how they want it.
We've learned that we need to be much more personally engaged with women
than some of our other
customers, to understand
what their needs are.
Consistently making every attempt to understand the behavior of associates,
customers, friends and family rather
than automatically assuming that you know
what happened or
what someone else is thinking will yield significant and enduring rewards.
We understand our
customer better
than anyone else; we understand her fit, and we understand
what she really loves.»
Rather
than front - line support, this is involved in all the meetings — up and down the
customer support organization — to understand
what people are dealing with.
What better way
than to give
customers an excuse to post selfies?
Amazon's service would be «pay for
what you use» rather
than require
customers to buy a fixed amount of infrastructure upfront.
What do we do to grow our experiential contact with our members and
customers — to provide them with more
than just stuff?
In many ways, it's better
than taking those same
customers to a sporting event because you'll have time to get some insight as to
what they're all about, and get insight about how you run your business.
We focus on
what our
customers need rather
than on
what's our brand recognition with the person on the street.
After all,
what better way to spend time with and get to know your
customers than at a charitable gala or 5K walk?
«I DO N'T WANT ANYMORE,» wrote one
customer to an online service agent, after being billed more
than $ 140 for
what he thought was a one - time trial for teeth whitener.
Within days, a team of designers was in the XJ offices, mapping out the next generation in
customer - relationship management software with a clear mandate: «Take the best of
what we've done in this space over the past 20 years,» says Tatham, «and starting from scratch, build better
than ever before.»
But
what's good for investors isn't always good for
customers or employees — any more
than it is for rusting locomotives.
Too often, business owners feel the desire or the obligation to guess
what customers need rather
than carefully listening first.
Essentially, I mean adjusting your sales strategy to focus on delivering suggestions based on
what a
customer needs, rather
than presenting a list of products that your
customer may or may not care about.
Retailers know to go with
what their
customers like, and with more
than 179 million active accounts, it's clear consumers like PayPal.
In fact,
what you often find when you dig deep is the exact opposite — that somewhere along the line, your smaller
customers negotiated the same, if not better, prices
than customers placing exponentially bigger orders.
But more
than 200 followers did, providing a well of insights on
what customer service strategies work and
what doesn't, including Tesla's Apple - like sales approach.
What's more,
customers who leave reviews have a higher average transaction size and a greater lifetime value
than nonreviewers.
«
What we have found, though, is
customers who have active Facebook and Twitter business accounts are 20 percent less likely to be delinquent
than those who don't.»
Pairing on - premises computing with cloud data centers is an example of
what techies call «hybrid cloud,» and is seen by most tech vendors — other
than Amazon — as a key advantage over Amazon, which is mostly about moving
customer data and applications into AWS facilities.
Whether you're in retail, health care, IT, or financial services, there is no greater place for learning
what is going on
than being in the marketplace with
customers.
There really is only one good reason to start a business: You've discovered a market need — a
customer problem that begs to be solved — and have the passion and commitment to come up with a better solution
than what's out there.
So far, it claims that 40,000
customers have enrolled — more
than double
what it had a year ago.
It will also turn you into a zealous
customer of companies like Uber and Airbnb, which provide you with
what you want (rides, accommodations) at lower prices
than the traditional service providers (cabs and hotels).
The company suspended 7,000
customer accounts for ads that impersonated a news article —
what Google calls «tabloid cloaking» — and blocked more
than 12,000 websites for copying information from other publications.
«It's important to be able to assess
customers and
what their needs are, and adapt accordingly, rather
than having a generic approach on board the aircraft,» he says.
Vaynerchuk explained, «Nothing has changed other
than my having to learn
what my new
customers care about.
So Business Insider asked more
than 30 bartenders to weigh in on
what they'd love to tell
customers but can't.
«Design is more
than the aesthetics and artifacts associated with products; it's a strategic function that focuses on
what people want and need and dream of, then crafts experiences across the full brand ecosystem that are meaningful and relevant for
customers.»
What's worse
than a potentially interested
customer reaching out to you at 1 am with credit card in hand, only to lose interest when the support team finally gets around to answering questions at 2 pm the following day?
We have lowered our average
customer effective APRs over 40 % since 2013 and we estimate that our
customers have now saved more
than $ 1 billion since 2013 over
what they would have paid for payday loans.
Few things will cause more
customer dissatisfaction and ruin your reputation faster
than being difficult, adversarial, and uncooperative when people believe
what you said in your guarantee and take you up on it.
Unfortunately,
customers have been wise to this ploy for decades, so rather
than asking leading questions, couch your question in neutral and abstract terms, like: «In a perfect world,
what would your vendor be doing for you?
And
what handier business
than brokering forms, standing between a
customer's needs and a printer's ability?
Giving
customers (patients in this case)
what they want in the moment rather
than what will help them the most could destroy any long - term satisfaction.