Reward the
referral action by immediately
thanking the person who sent you the
referral, while reaffirming that you'll provide the best possible service to the friend, neighbor, or relative; by keeping the person who sent the
referral apprised of the status as much as is
appropriate, such as when the transaction has been successfully closed; and sending a personal gift, gift certificate, or gift basket with a handwritten «
thank you» card.