• Seeking a position as Automotive Service Manager with Goodyear employing exceptional skills in identifying mechanical / maintenance problems in customers» vehicles and providing correlating solutions
through effective customer services and technical work processes.
SUMMARY • Energetic and reliable retail professional with over 6 years» extensive supervisory experience in busy retail settings • Adept at operating cash register • Track record of maximizing profits of the store
through effective customer service • Well versed in inventory management • Expert in MS Office Suite
DHL Express (Atlanta, GA) 3/2006 — 6/2007 Inside Sales Representative • Attained 108 % of sales goals and ranked within the top 10 % of sales representatives • Improved customer retention from 10 % to 48 %
through effective customer service • Responsible for B2B account generation and maintenance of 1,500 corporate accounts • Authored and presented weekly sales and customer service reports for senior leadership • Managed sensitive client information in an organized, accessible, and secure manner
GMR Marketing (New Berlin, WI) 5/1998 — 4/2001 Account Management, Client Services • Oversaw marketing campaigns for Philip Morris, Miller, Reynolds, Church, and Dwight • Built and strengthened client relationships
through effective customer service • Consistently promoted due to exemplary sales, service, and marketing efforts • Directed marketing team guaranteeing efficient and professional operations
Not exact matches
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through agreement or other agreement between you and us.
According to The Wall Street Journal, Best Buy requires all employees who want to participate in the program to enroll online, verify their employment status, and go
through a training program that outlines how to perform
effective Best Buy
customer service on Twitter — what it calls «healthy usage guidelines.»
By working hand - in - hand with our
customers, we can create and produce chef - quality, table - ready meals
through very cost
effective processes for both Retail and Food
Service.
Since its founding in 1977 by the father and son team of Gus and Shelly Weinreb, Wrap - N - Pack, Inc. has dedicated itself to redefining the
customer experience in the packaging industry
through investments, innovative programs and cost
effective solutions to
service their
customers» packaging needs.
This includes
effective communication and following up all inquiries
through emails, call backs, custom quotes and other
customer service.
The Chief Financial Officer of Springfield, who had to go
through the challenges of pricing all of the district supports for schools, said that even while the district may lose some funding because schools may decide to not to buy a particular
service, this new process with defined district
service prices and contracts allowed the district to be far more
customer orientated and
effective.
Mission To contribute to overall national development
through provision of quality
customer focused cost
effective and timely information for weather and climate
services to all users.
We used to get complaint after complaint about personal injury firms, but once they started to think
through the issues of how to construct an
effective customer service and how to design and implement in - house complaints management systems and the like, the complaints to the Commissioner's office went right down.
The main mission is to continually strive to enhance
customer experience
through innovative products, efficient relationship management and excellent
service delivery in a cost
effective manner.
Farmers Auto Insurance Company takes great pride in their
effective customer service skills and the way
through which they satisfy their current
customers.
Coach and develop staff to provide a world class shopping experience
through the
effective execution of Extraordinary Brand Selling and
Service Culture and Concierge Program by establishing a client base, staying connected to
customer needs, anticipating
customer changes, and meeting
customer challenges.
Measurably growing guest satisfaction scores and improving overall guest experiences during consecutive positions as a Front Desk Supervisor / Officer with the Hilton and Hampton Inn over the past 12 years; leveraging
effective sales and marketing techniques while driving outstanding
customer service through excellent team building and leadership.
Maintains positive
customer relations
through developing and monitoring of associates
customer service skills, personal sales, and
effective handling of
customer complaints.
Advancing
through positions of increasing scope and responsibility to supervise all operations and employees for Bullseye's call center, managing up to 45 employees while monitoring calls, providing feedback, and implementing
effective customer service and sales strategies.
Provided high quality
customer service daily
through effective communication and problem - solving skills to meet
customer needs
Customer Service Advisor — Rugby Salary - # 19,000 - # 25,000 per annum (Dependent on Experience) Plus excellent company benefits (This is a Fixed Term Contract for 24 months) Department Description Deliver excellent customer service to customers through effective and professional handing of Customer Inciden
Customer Service Advisor — Rugby Salary - # 19,000 - # 25,000 per annum (Dependent on Experience) Plus excellent company benefits (This is a Fixed Term Contract for 24 months) Department Description Deliver excellent customer service to customers through effective and professional handing of Customer Inciden.
Service Advisor — Rugby Salary - # 19,000 - # 25,000 per annum (Dependent on Experience) Plus excellent company benefits (This is a Fixed Term Contract for 24 months) Department Description Deliver excellent
customer service to customers through effective and professional handing of Customer Inciden
customer service to customers through effective and professional handing of Customer Inciden.
service to
customers through effective and professional handing of
Customer Inciden
Customer Inciden... more
Provided efficient and
effective customer service through multitasking, directing, and overseeing 140 + patients on a weekly basis
Big Data Analysis: Big data analysis provides many benefits to companies, including new revenue opportunities, more
effective marketing and
customer service, and advantage over competitors
through increased efficiency.
Offered
customer care
through effective problem solving and detailed explanation on bank
services and it's policies
Resolved
customer service issues
through quick and
effective decision making that increase
customer retention.
Generated repeat business
through outstanding
customer service skills,
effective communication, and creative negotiation skills.
Maintain excellent public relations
through use of
customer service skills and
effective dispute resolution
• Enhanced retail
customer base by 30 %
through demonstration of courteous
customer dealing attitude and
effective utilization client PR to upsell various products and
services
KEY ACHIEVEMENTS • Increased the company's client base by 52 %
through effective marketing, sales and after sales
services • Introduced a novel complaint handling system, that guarantees 95 % success in satisfying disgruntled
customers • Decreased product delivery costs by 55 % by suggesting procurement from a local supplier • Retained a corporate account (the representative of which had decided to switch to a cheaper brand) by providing the company with a bulk discount
• Increased operational efficiency
through effective provision of support
services across all departments • Creation of company procedures and policies as a means of constant improvement in company practices • Exceptional scheduling, meeting and
customer support
through effective implementation of standard operating procedures
Advance Auto Parts • Louisa, VA 06/2003 — 05/2005 Manager /
Customer Service Supervised 8 to 15 people in satisfying the
customers through determining the problems with their vehicles and repairing them in a timely and cost -
effective manner.
• Enhance the number of returning coffee
customers by 20 %
through effective coffee making and
customer service skills • Attain the most dedicated employee award in 2014 • Note orders and serve coffee, food, and beverages to guests in a timely fashion • Make coffee using many brewing methods such as pour over, espresso and cold brew • Open and close the coffee station • Assist in menu setting and determining coffee of the week regularly • Communicate with
customers, note their preferences and take feedback • Perform cashiering and inventory management tasks • Monitor wastage and record consumption of items • Maintain cleanliness of counter and bar
Key Results and Accomplishments • Reduced appointment scheduling time by 30 %
through implementation of computerized scheduling software • Promoted newly introduced radiology
services to existing clients attracting business worth $ 50K • Enhanced operational efficiency of the front office by 50 %
through initiation of
customer service oriented SOPs • Saved $ 5K monthly by employing cost
effective front office operational strategies
• Special talent for creating menus and correlating recipes in according to gross
customer - base's specific tastes • Track record of effectively and efficiently handling staff scheduling duties to ensure appropriate shift coverage • Skilled in investigating and resolving complaints regarding food quality and
service • Focused on ensuring exceptional food
service delivery
through dedicated training programs and conformance to quality control standards • Adept at overseeing food preparation methods, portion sizes and garnishing activities to ensure conformance to presentation standards • Particularly
effective in monitoring budgets and payroll records and handling reviews of financial transactions, to ensure authorization of expenditures • Specialized courses in food aesthetics and preparation, aimed at providing
customers with novel tastes and presentations • Hands - on experience in overseeing the day to day operations of the restaurant and handling supplies and equipment procurement activities • Proven record of ensuring that all food
service programs follow appropriate sanitation procedures • Excellent skills in controlling food costs, ascertaining conformance to sanitation and quality and training food
service workers to work optimally
Sales professional with 10 + years experience and proved talent for making new contacts, and generating repeat / referral business
through effective sales experience and excellent
customer service.
• Enhanced
customer satisfaction rate by 25 %
through demonstration of highly
effective, accurate,
customer service oriented and prompt billing protocols
Accomplishments • Overhauled major assemblies of a 12 wheeler diesel vehicle in a cost
effective manner singlehandedly, saving up till $ 20K in terms of part replacement cost • Fine - tuned several diesel engines leading to a 30 % reduction in monthly fuel consumption of the vehicles • Attained 100 %
customer satisfaction
through demonstration of quick and
effective emergency breakdown response and heavy diesel mechanical
services
Create Resume Alex Hicks 100 Main Street, Cityplace, CA, 91019 Home: (555) 322-7337 Cell: (555) 322-7337
[email protected] Professional Summary Sales professional with 10 + years experience and proved talent for making new contacts, and generating repeat / referral business
through effective sales experience and excellent
customer service.
•
Customer service - oriented and self - motivated individual, boasting of well - placed talents in building organizational capabilities through effective recruitment, development, and retention of top talent in a customer service c
Customer service - oriented and self - motivated individual, boasting of well - placed talents in building organizational capabilities
through effective recruitment, development, and retention of top talent in a
customer service c
customer service capacity.
We are constantly expanding here in Pakistan, right
through the country to bring a selection of associated packages together to give our
customers a much more
effective service which extends to such places as:
Key Accomplishments • Increased 150 + new accounts to the branch during first three months utilizing
effective referral pools and
customer service strategies • Brought in 4 major client accounts with substantial monetary value
through sound referrals
KEY ACCOMPLISHMENTS • Exceeded annual sales target by $ 15K in the year 2014 • Enhanced over all clientele by 30 %
through demonstration of highly
effective marketing skills • Retained an important
customer, engaged in business worth $ 87K annually on the verge of discontinuing the
services through prompt complaint processing and issue resolution in collaboration with the QA department on priority basis
• Tracked status of new business efforts
through business development databases • Monitored market trends and tracking competition to provide recommendations for necessary changes • Built
effective business development teams by training and developing staff members • Assisted marketing teams in implementing products and
services that meet the specific requirements of
customers • Handled lead generation duties
through effective management of the company's sales processes
Effective communication and partnering with other teams is essential for routing and tracking issues
through the organization and expediting
customer service requests - being a team player is a must.
To create a lasting impression for
customers» experience while dealing with the organization
through effective communication, the ability to assist the
customer through various processes of the organization including billing and checkout
services wherever required.
Key Accomplishments • Enhanced overall clientele by 30 %
through demonstration of
customer service oriented professional work attitude • Revived the sales of a cosmetic product which was not selling well by recommending it to regular clients and saved the company from a loss of up till $ 60K • Reduced product damage and shelf expiry rate by 60 %
through vigilant and
effective inventory maintenance
Facilitated the successful delivery of dispatched loads
through effective dispatch activities by assigning boards, developing contingency plans, and promoting
customer service.
To contribute towards the strategic goals of an organization
through effective human resource,
customer service, and change management administration.
Maxine has a track record of delivering great
customer service and achieving excellent standards in quality, food hygiene, productivity and performance
through the
effective supervision of staff.
effective at improving
customer satisfaction ratings
through exemplary
service.
Profile: Professional small business owner /
customer relations administrator, experienced in making continuous improvements within daily operations by adding efficiency and value
through effective communication, organization and overall
customer service.