Sentences with phrase «time call center employees»

Not exact matches

Eventually, I took a part - time job at a call center and quickly became a star employee.

«Because employees are not robots, there are times when they need to be supported,» says Kerry Ann Rockquemore, who runs a six - person company in Detroit, called the National Center for Faculty Development & Diversity, that offers online training to university professors.

However, the last time that the American Federation of State, County and Municipal Employees walked out for a one - day strike in November 2013, UC San Diego Medical Center and Thornton Hospital, now called Jacob's Medical Center, moved 171 medical procedures, including 100 elective surgeries, to different days as a reported 840 employees picketed near both faEmployees walked out for a one - day strike in November 2013, UC San Diego Medical Center and Thornton Hospital, now called Jacob's Medical Center, moved 171 medical procedures, including 100 elective surgeries, to different days as a reported 840 employees picketed near both faemployees picketed near both facilities.

(2) Some call centers will clock employees out, or alter time records at the end of the week, if the employee could not prematurely end a call at the end of their shift and thus worked overtime.

Meanwhile, businesses can save on expensive call center employees that only handle one query at a time by using instant messaging support staff that can simultaneously handle multiple angry customers.

*** Promoted to Supervisor position above *** COMPUTER KNOWLEDGE & MECHANICAL SKILLSMicrosoft Windows 2002 XP Professional including Excel, Word, PowerPoint, Access, Publisher, Microsoft Project, MS Outlook, and Schedule +, Lotus Notes, Internet Explorer 7.0, Adobe Acrobat, Foxfire — PeopleSoft Human Resource and Procurement / Purchasing Database Systems - «Adminstaff» — «Timekeeper» Attendance Tracking — ACD Call Center Mgmt Systems, Toshiba Strata CS Viewpoint, OnBase, ExCapp, PMS — Fiserv Paperless Mgmt Systems — Accounting / Construction software systems — Timberline, Viewpoint, Foundations, and Bid Mail.CORPORATE and COMMUNITY INVOLVEMENT2006 — Participant in «Rebuilding Together» project2003 — 1998 American Cancer Society's Daffodil Days Coordinator2001 & 2000 Balboa Community Involvement Committee member1998 & 1997 «TORA» Award of Excellence1998, 1997, & 1996 Ambassador for Orange County's United WayPROFESSIONAL DEVELOPMENTThe Exceptional Administrative Assistant Seminar - Top Skill SeminarsProviding Outstanding Customer Service — Top Skill SeminarsBusiness Writing Skills for Powerful Results — Top Skill SeminarsAssertive Communication Skills for Women — SkillPathDealing Effectively with Unacceptable Employee Behavior — SkillPathExcelling as a First - Time Manager or Supervisor — SkillPathLeadership and Management Skills for Women — SkillPath

Full - time, temporary candidate will serve as the first point of contact for employees calling the service center, and answer questions regarding portal navigation & payroll policies.

Adept at training employees to excel in challenging settings including inbound and outbound call centers and sales departments requiring exceptional time management and customer relations skills.

Oversaw call center employees to ensure customer satisfaction goals... call volume and average call time to monitor Customer Service Representative performance and productivity

I have skills in organizing and running a call center, which includes leading meetings, call monitoring, real - time management, implementing schedules, employee...