Sentences with phrase «time call center representative»

Adecco is currently assisting a local client in their search to a Part Time Call Center Representative position...

Automotive Call Center Representatives - Peacock Auto Mall We are in search for full - time Call Center Representatives to work in our Business Development Center at the Peacock Auto Mall in...

*** Part - time schedule available: 10:00 - 3:00 Monday - Friday; 9:00 - 1:00 rotating Saturdays *** Tinker Federal Credit Union is seeking experienced part - time Call Center Representatives in OKC!

Not exact matches

Using this letter may help you get a clear answer and avoid long hold times and transfers from one call center representative to another.

Especially in the immediate postwar years, they were the representatives of a clear - thinking, tough - minded liberalism that Arthur Schlesinger Jr. once called, a long time ago, «the vital center.»

Often times, representatives at a call center and even supervisors do not have the authority to make decisions to pull back charge - offs.

Developed and implemented a workforce management protocol to track daily / weekly / monthly time utilization of each call center representative based on call volume and performance

At a call center, a sales manager needs to control a given team of sales representatives, train them in terms of product knowledge, soft skills and the time deadlines.

Call center representative sought for a part - time, evening shift position requiring HS diploma, computer proficiency, hour flexibility.

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Monitor all offline time for call center representatives and offer suggestions to maintain a proper balance.

Friendly call center representative with two years related experience and strong communication skills is needed for a part - time opportunity.

Seeking a Call Center Representative for a part - time evening shift role.

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PROFESSIONAL EXPERIENCE UHS, Houston, TX Call Center Representative 7/2011 — Present • Conduct analysis and recommend suitable solutions to real - time performance issues.

Call Center Customer Service Representative — Cox Communications, Wichita, KS — April 2015 — Current • Retrieve account information from system • Obtain and verify customer account information • Document call details and customer service requests • Respond to customer service requests in a timely manner • Contribute to team that has cut open service ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been resoCall Center Customer Service Representative — Cox Communications, Wichita, KS — April 2015 — Current • Retrieve account information from system • Obtain and verify customer account information • Document call details and customer service requests • Respond to customer service requests in a timely manner • Contribute to team that has cut open service ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been resocall details and customer service requests • Respond to customer service requests in a timely manner • Contribute to team that has cut open service ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been resolved

Focus Pointe Global, a marketing research company, is currently searching to fill the role of Part - Time Inbound Call Center Representative located in Saint Louis, MO..

Currently we are seeking a full - time bi-lingual (English / Spanish) Patient Care Representatives for our call center.

Focus Pointe Global, a leader in the marketing research industry, is currently seeking a Part - Time Data Entry Representative to support the work of its outbound call center located in our Center Ccenter located in our Center CCenter City...

Part - Time Bilingual Call Center Sales Representative (CCSR) Must Have Clinical ExperienceANY LAB TEST NOW ® in Alpharetta, GA is hiring specialized Call Center Sales Representatives (CCSRs) to work...

Seeking a call center sales representative for a full - time evening shift position with telecommute option.

Assisting customers in a positive manner at all times to ensure that their problems are resolved in one phone call is something I have been striving for ever since I started work as a call center representative.

Experienced call center representative desired for a part - time opportunity.

Tags for this Online Resume: Payroll, Housekeeping, Nursing, Policies and Procedures, Training, Customer Service, Management, Scheduling, Time Management, sales, call center, product demonstrator, customer service, retail, event specialist, event demonstrator, brand ambassador, customer service representative, sales associate

Tags for this Online Resume: Richmond VA, work at home, customer service representative, call center surveyor, telemarketer, inbound calls, part - time employment

PROFESSIONAL EXPERIENCE Time Warner Cable, New York • NY 1994 — 2011 Regional Serviceability Project Manager (2009 — 2011) Regional Network Operating Center (RNOC) Analyst (2008 — 2009) Workforce Management (2006 — 2008) Business Operations Analyst (2004 — 2006) Administration Department (1996 — 2004) Customer Service Representative (1994 — 1996) Developed and implemented an Automation of Serviceability tool that promoted communication between call center staff and Construction and Engineering departments and assisted market development efforts within the Northeast market area to expand market share and business growth, and dramatically improved turnaround rates from 90 days to 4Center (RNOC) Analyst (2008 — 2009) Workforce Management (2006 — 2008) Business Operations Analyst (2004 — 2006) Administration Department (1996 — 2004) Customer Service Representative (1994 — 1996) Developed and implemented an Automation of Serviceability tool that promoted communication between call center staff and Construction and Engineering departments and assisted market development efforts within the Northeast market area to expand market share and business growth, and dramatically improved turnaround rates from 90 days to 4center staff and Construction and Engineering departments and assisted market development efforts within the Northeast market area to expand market share and business growth, and dramatically improved turnaround rates from 90 days to 4 days.

Oversaw call center employees to ensure customer satisfaction goals... call volume and average call time to monitor Customer Service Representative performance and productivity

reviews for all Customer Service Representatives to reduce resolution time and improve customer satisfaction... Professional Summary Customer Service Professional highly skilled in call center management, training... Corporation — Columbia, MD.

Promoted to Call Center Trainer in May 2014 after only 7 months as Customer Care Representative (could've been sooner but I still was attending my last semester in College at the time and my priority was to finish school before I committed to more responsibilities at work).

5/2000 — 06/2007 Wells Fargo Bank — Internet Services Group (call center) Steve Sekiguchi: Manager 1220 Concord Ave. Concord, CA — 800-956-4442 Supervisor / Customer Service Representative 4 (Lead) Promoted several times within the first 2 years and then to a Customer Service Lead position for 3 years in Various departments of Online Customer Service.

GMAC INSURANCE Earth City, MO Call Center Analyst (January 1999 to August 2002) • Forecasted call volume and scheduled representatives according to business needs with a service level attempt of 80 % of calls answered within 20 seconds or less • Assisted with establishing call center metrics by monitoring call volume and adjusting staffing levels as needed • Utilized Totalview IEX and Lucent / Avaya CenterVu Supervisor to monitor agent's adherence and performance for approximately 250 representatives • Partnered with Human Resources Recruiting department on staffing strategies and hiring decisions based on full time equivalency • Managed, coached and motivated a staff of 4 call center schedulers and 3 dialer analCall Center Analyst (January 1999 to August 2002) • Forecasted call volume and scheduled representatives according to business needs with a service level attempt of 80 % of calls answered within 20 seconds or less • Assisted with establishing call center metrics by monitoring call volume and adjusting staffing levels as needed • Utilized Totalview IEX and Lucent / Avaya CenterVu Supervisor to monitor agent's adherence and performance for approximately 250 representatives • Partnered with Human Resources Recruiting department on staffing strategies and hiring decisions based on full time equivalency • Managed, coached and motivated a staff of 4 call center schedulers and 3 dialer anCenter Analyst (January 1999 to August 2002) • Forecasted call volume and scheduled representatives according to business needs with a service level attempt of 80 % of calls answered within 20 seconds or less • Assisted with establishing call center metrics by monitoring call volume and adjusting staffing levels as needed • Utilized Totalview IEX and Lucent / Avaya CenterVu Supervisor to monitor agent's adherence and performance for approximately 250 representatives • Partnered with Human Resources Recruiting department on staffing strategies and hiring decisions based on full time equivalency • Managed, coached and motivated a staff of 4 call center schedulers and 3 dialer analcall volume and scheduled representatives according to business needs with a service level attempt of 80 % of calls answered within 20 seconds or less • Assisted with establishing call center metrics by monitoring call volume and adjusting staffing levels as needed • Utilized Totalview IEX and Lucent / Avaya CenterVu Supervisor to monitor agent's adherence and performance for approximately 250 representatives • Partnered with Human Resources Recruiting department on staffing strategies and hiring decisions based on full time equivalency • Managed, coached and motivated a staff of 4 call center schedulers and 3 dialer analcall center metrics by monitoring call volume and adjusting staffing levels as needed • Utilized Totalview IEX and Lucent / Avaya CenterVu Supervisor to monitor agent's adherence and performance for approximately 250 representatives • Partnered with Human Resources Recruiting department on staffing strategies and hiring decisions based on full time equivalency • Managed, coached and motivated a staff of 4 call center schedulers and 3 dialer ancenter metrics by monitoring call volume and adjusting staffing levels as needed • Utilized Totalview IEX and Lucent / Avaya CenterVu Supervisor to monitor agent's adherence and performance for approximately 250 representatives • Partnered with Human Resources Recruiting department on staffing strategies and hiring decisions based on full time equivalency • Managed, coached and motivated a staff of 4 call center schedulers and 3 dialer analcall volume and adjusting staffing levels as needed • Utilized Totalview IEX and Lucent / Avaya CenterVu Supervisor to monitor agent's adherence and performance for approximately 250 representatives • Partnered with Human Resources Recruiting department on staffing strategies and hiring decisions based on full time equivalency • Managed, coached and motivated a staff of 4 call center schedulers and 3 dialer analcall center schedulers and 3 dialer ancenter schedulers and 3 dialer analysts

In addition, we gladly accept resumes for clinicians (nurse practitioners) and / or bi-lingual Call Center Representatives (fluency in English and Spanish required) at any time.