You can not only
talk to customers in a relaxed atmosphere over a very short space of time, but also with suppliers and prospects.
I think you have to
talk to your customer on a regular basis and find out what you're doing right, and what you're doing wrong?
One is by looking at the claim settlement ratio and the other is
by talking to customers who already have a policy with the insurer.
In my previous job, I might be with my director, who would be evaluating me,
while talking to a customer (or multiple customers) at the same time.
But the best way to get feedback is to stand outside the door and
talk to customers as they're coming out.
I also really
enjoy talking to customers about the scents of the products and the emotions and / or memories it brings up for them.
We've heard stories of workers operating in pairs, with
one talking to the customer while the other creates «evidence» of a broken sewer pipe.
As he spent time on the
road talking to customers and people in the industry, he found an increased prejudice against the unknown.
If we are
out talking to customers or during consultations in our newly renovated offices, I will wear a more professional attire.
The ability to
talk to customers in a way that helps them understand is where a lot of guys fall short.
For instance, you may have had to
talk to customers on the phone or talk to a group of people about a product.
I have to type all the time at a very accurate speed,
while talking to customers and entering important data from one system to another.