Areas of Expertise Sales Development Customer ServiceCall
Center Management Process Improvement Operations
Management P&L Administration Project
Management Total Quality
Management Training & Development Labor Relations Professional Highlights * Built a
Call Center from ground up generating sales of $ 15.6 M in first 8 months of operation * Generated $ 3.5 M in new revenue over four months by establishing a new inbound call ce
Call Center from ground up generating sales of $ 15.6 M in first 8 months of operation * Generated $ 3.5 M in new revenue over four months by establishing a new inbound
call ce
call cen...
Tags for this Online Resume: Audit, Documentation, Security,
Call Center, HR, TQM (
Total Quality
Management), Human Resources, administration, quality management, quality improvement, ISO 9001, management, budget, customer relationship, sales, audits, policymakers, PEC, business development, team building, investigators, corporate security, emergency response, leadership, leadership d
Management), Human Resources, administration, quality
management, quality improvement, ISO 9001, management, budget, customer relationship, sales, audits, policymakers, PEC, business development, team building, investigators, corporate security, emergency response, leadership, leadership d
management, quality improvement, ISO 9001,
management, budget, customer relationship, sales, audits, policymakers, PEC, business development, team building, investigators, corporate security, emergency response, leadership, leadership d
management, budget, customer relationship, sales, audits, policymakers, PEC, business development, team building, investigators, corporate security, emergency response, leadership, leadership development
Tags for this Online Resume:
Call Center,
Management, Legacy, Quality, Quality Assurance, Recruiting, Sales, TQM (Total Quality Management), Training, management, External Operations, Vendor Operations, Employee Development, Accountability, Due Diligence, Inspect Ex
Management, Legacy, Quality, Quality Assurance, Recruiting, Sales, TQM (
Total Quality
Management), Training, management, External Operations, Vendor Operations, Employee Development, Accountability, Due Diligence, Inspect Ex
Management), Training,
management, External Operations, Vendor Operations, Employee Development, Accountability, Due Diligence, Inspect Ex
management, External Operations, Vendor Operations, Employee Development, Accountability, Due Diligence, Inspect Expectations