Sentences with phrase «trained customer care team»

No handoffs — you'll be with our fully trained customer care team from your application to your final payment

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Instead of investing time and money into training a separate customer care team, companies can allocate their human resources to other, more important tasks, leaving their chatbot to provide assistance to vendors, suppliers, as well as third parties.

Benefiting from Linda's extensive experience and ongoing training, our lactation consultants and customer care team members are uniquely qualified to provide you with highly personalized professional support.

The previous research examined how team training impacted quality of care, customer service, patient satisfaction and other variables.

24/7 Moderation Highly trained UK based Team Live Chat / Free Phone customer care Report suspicious profiles

Concordia University graduate of Applied Social Science and Masters of Educational Technology (candidate) Specialties: Customer Care & Service Management, Education & Learning Specialist, Lifeskills Training, Cultlural Sensitivity & Diversity Training, Project Management, Instructional and Non-Instructional Design, Group and Team Dynamics Facilitation, Emotional Intelligence & Interpersonal Relationships Training, eLearning and mLearning Development, Virtual Classroom Event Moderation & Facilitation, e-Learning Evaluation, Workplace Training and Development, Social Media Community Management

Our customer service is always personalized, our sales are always transparent, and each one of our team members is meticulously trained to take care of your every need.

We've proven ourselves capable of meeting their high bar thanks to the attentive care and high - level training of our customer service team, our state - of - the - art service facility staffed by factory - trained and certified technicians, and a showroom that is second to none in terms of its design and amenities.

Our experienced, Maserati factory - trained service team is committed to giving our customer's vehicle the quality care and attention it deserves, for both new and preowned alike.

offering top quality pet health and wellness care through the education of our customers, the continued training of our vets and team, and the use of the most modern services and products.

Their programs address the special needs of your puppy by providing a comfortable traveling experience for your puppy through temperatured - controlled vans and holding areas to prevent exposure to extreme heat or cold temperatures, unparalleld customer service from a dedicated team of professionals who help ensure a seamless journey for your pups, and specially trained ground handles for personalized care on the go.

Specific duties include but are not limited to working as a member of the pet care team to ensure that the daily feeding, cleaning, medicating and enrichment of our pet population is done in accordance to time frames and protocols as well as creating a positive experience for clients, ensuring quality customer service, ensuring accurate record keeping for animal disposition, facilitating and processing adoptions and training and oversight of Best Friends - Atlanta volunteers and promoting animals and the adoption program to the public.

They serve as a liaison between the company management and customers and also need to train and motivate Customer Care teams.

Proficient in the care and use of all site specific, facility and customer required Personal Protection Equipment (PPE) Trained in Respiratory Protection and fully certified to wear respiratory breathing equipment (Fit Tested) worked in a team environment and displayed leadership skill by assuming additional or new responsibilities.

Professional Summary Accomplished Call Center Manager with proven success in leading a large customer support organization and successful call center of 80 - 125 staff taking inbound customer contacts for Unemployment Insurance using a Centurion CARES communication platform, and building a strong workforce management team while training for improvement of metrics such as AHT (average handle time) and ASA (average speed to ans...

Project Management • Business Development • Brand Development • Vendor Relations • Team Leadership Communications • Customer Satisfaction • Mentoring • Customer Relations • Training & Development • Policies & Procedures • Test Planning / Follow - Through • Customer Care • Strategic Planning • New Technology Operations Improvement • Quality Assurance • CCNA

Project Management • Business Development • Telecommunications • Vendor Relations • Team Leadership Communications • Customer Satisfaction • Installations • Customer Relations • Training & Development • Policies & Procedures • Test Planning / Follow - Through • Customer Care • Strategic Planning • New Technology Operations Improvement • Quality Assurance

Professional Experience Danville Centre for Health and Rehabilitation (Danville, KY) 2008 — Present Community Liaison (2010 — Present) Admission and Marketing Director (2008 — 2010) • Marketed specialty clinical programs for 500 multi-site nursing home beds in Central Kentucky • Designed and implemented comprehensive marketing campaigns including all collateral materials • Generated significant sales through marketing, special events, in - person sales, and other tactics • Trained junior team members in corporate policies and customer service and sales best practices • Successfully secured admissions to 106 bed skilled nursing facility through customer relations and sales initiatives • Set and strictly adhered to departmental budget ensuring efficient and effective operations • Responsible for business plan development, financial oversight, staffing, and team training • Supervised Admissions Assistant and the «Angel Care» resident advocacy team program

Nurse — Duties & Responsibilities Provide exceptional patient care and medical team support across multiple medical specialties Utilize ongoing nursing training and psychology background to effectively meet patient needs Oversee patient scheduling, admission, evaluation, and discharge Implement patient care plans as determined by attending physicians Monitor patient progress and inform medical team of status changes Maintain working knowledge of current medical technology, procedures, and standards of care Provide professional and courteous communication with patients and family Educate patients and family members in healthy lifestyles and disease management Oversee confidential patient information, customer service, phones, and other administrative functions as needed Apply extensive accounting, administration, and customer service skills in medical office settings Demonstrate ability to remain calm and levelheaded in high pressure situations Perform all duties with positivity, professionalism, and integrity

CSC Healthcare Systems (Southfield, MI) 1992 — 2005 Senior Sales Executive (1999 — 2005) • Directed major client sales initiatives for managed care IT products and solutions • Built and strengthened strategic relationships with clients resulting in loyalty and strong revenues • Recognized as 1999 — 2004 CSC Healthcare Systems Peak Performer for company leading sales and customer service • Trained junior team members ensuring they understood the brand and adhered to policies and procedures

The Vitamin Shoppe Customer Care Call Center (City, NJ) 10 / 2003 — 6/2007 Technical Product Information Agent / Customer Care Associate • Oversaw all product inquiries and ensured accurate, coordinated corporate responses • Trained, managed, and supported Customer Care team and Retail Communications group • Researched and implemented product information changes with developers and vendors • Provided timely resolutions for client health complaints and product defects • Tracked late or lost shipments and corresponded with mail carriers to remedy errors • Processed returns, freight claims, and other transactions in an accurate manner • Served as liaison with vendors, retail stores, customers, and Better Business Bureau • Performed all duties in a professional, positive, and timely manner

• Award winning independent recruitment agency • Highly competitive salary • Excellent commission (monthly and annually) • On - going professional develop and training • Expert team of well - established recruitment professionals • Reputation for outstanding customer service and candidate care

Registered Nurse / Instructor — Duties & Responsibilities Provide exceptional patient care and medical team support across multiple medical specialties Skilled in surgical, cardiac, pulmonary, medical, radiology, pediatrics, and emergency room medicine Maintain working knowledge of current medical technology, procedures, and standards of care Create workflows assigning tasks and responsibilities to the nursing team Responsible for scheduling, hiring, payroll, and evaluation of nursing team and support staff Trained in chemical paralytic agents, surgical airways, pericardiocentesis, chest needle compression, and intraosseous access Perform advanced cardiac life support procedures, vasculature access device insertion, and 12 lead EKG's Responsible for intubation, ventilator management, IV and oral medication administration, and monitor line insertion Transport critically ill or injured patients to healthcare facilities and respond to in house codes Maintain professional and courteous communications with patients and family Educate patients and family members in healthy lifestyles and disease management Train nursing students in accepted practices and standards of care Utilize high fidelity mannequins in a variety of situations to develop student critical thinking skills Lead traditional classroom education and scenario debriefs ensuring student comprehension Design and implement engaging curriculum to reach a variety of skill sets and learning styles Offer guidance and support to junior nurses, lab technicians, and medical technologists Oversee confidential patient information, customer service, phones, and other administrative functions as needed Demonstrate ability to remain calm and levelheaded in high pressure situations Perform all duties with positivity, professionalism, and integrity

Adult Nurse Practitioner — Duties & Responsibilities Provide exceptional patient care and medical team support across multiple medical specialties Currently completing clinical and academic work toward a master of science in nursing Utilize strong background in biology, chemistry and mathematics Maintain working knowledge of current medical technology, procedures, and standards of care Proven ability to remain calm and levelheaded in high pressure situations Direct therapeutic, educational, and recreational activities for eight developmentally disabled adults Responsible for patient health, safety, and attainment of therapy goals Train and supervise medical lab personnel ensuring efficient and professional operations Offer guidance and support to junior lab technicians and medical technologists Perform a wide variety of daily testing utilizing machines such as AXSYM — Hitachi RA 1000 CX 7 Responsible for preventative maintenance on machines by running calibrations and controls Successfully complete monthly state proficiency tests for therapeutic drug, blood, and urine chemistries Prioritize stat specimens for immediate reporting Maintain direct contact with clients to resolve problems regarding appropriate tests and specimens Oversee confidential patient information, customer service, phones, and other administrative functions as needed Perform all duties in a positive, professional, and courteous manner