Sentences with phrase «trained customer support representatives»

However, if you do have any questions, we have a U.S. - based team of professionally trained customer support representatives who are more than happy to give you all of the answers you need.

Not exact matches

He's a wholesale customer support representative and barista trainer at Counter Culture headquarters in Durham, North Carolina who he dedicates 8 p.m. to 12 a.m. to training for barista competitions.

All our customer representatives and service technicians undergo rigorous training to ensure you receive the service and support you deserve.

Furthermore, we provide our representatives with the training and support to ensure they deliver the type of experience and response our customers expects.

We also have a compassionate, highly trained support staff of registered veterinary technicians, veterinary assistants, and customer service representatives to comfort you in times of stress.

The most common work activities performed by Outside Sales Representatives are presenting product benefits, taking customer orders, ensuring after - sales support, and training sales representatives working Representatives are presenting product benefits, taking customer orders, ensuring after - sales support, and training sales representatives working representatives working in dealerships.

National Customer Service Association (NCSA)-- An organization designed to provide support to customer service representatives, with tips and strategies for building strong customer relations, educational courses, training opportunities and keynote sCustomer Service Association (NCSA)-- An organization designed to provide support to customer service representatives, with tips and strategies for building strong customer relations, educational courses, training opportunities and keynote scustomer service representatives, with tips and strategies for building strong customer relations, educational courses, training opportunities and keynote scustomer relations, educational courses, training opportunities and keynote speakers.

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Clinical Service Specialist, Marketing and Sales Associate, Administrative Assistant, Medical Billing, Licensed Vocational Nurse, Collections and Insurance Associate, Biomedical Technician, Technical Help Desk Analyst, Registered Nurse, Medical Technologist, Patient Care Technician, Dietitian, Care Manager, Social Worker, Laboratory Service Specialist, Information Technology Specialist, Clinic Manager (Facility Administrator), Human Resources Representative, Accountant, Corporate Training and Education Manager, Manager and Customer Support Representative.

• Track record of assisting with the realization of the company's maximum profit contribution • Documented success in training staff members and reviewing their performances by implementing core training programs • Demonstrated ability to procure inventory and office supplies by creating and maintaining effective liaison with procurement officers and vendors • Known for resolving clients» issues and complaints by staying within the parameters of company protocol • Proven ability to improve customer relations through implementation of customer support programs and initiatives • Effectively able to assist marketing and promotion teams with visual merchandising efforts by providing them with logistical and administrative support • Competent in handling recruiting efforts and advising store managers of staffing needs and personnel issues • Proficient in facilitating clear communications between different departments by creating a workable bridge between them • Adept at scheduling product knowledge sessions with various sales representatives to provide them with insight into new products on existing product lines • Proven record of proactively building and maintaining customer relations with a view to maximize sales • Able to create and maintain positive work environments for staff members in a bid to retain them • Excellent skills in assisting managers in organizing, planning and implementing administrative strategies • Qualified to coordinate office operations by ensuring that schedules and objectives are met properly

Keywords: Customer service representative, customer service, CSR, UnitedHealth Group, call center, UnitedHealthcare, Optum, OptumRx, health care, office, phone support, training class, pharmacy, pharmacy technician, warehouse, mCustomer service representative, customer service, CSR, UnitedHealth Group, call center, UnitedHealthcare, Optum, OptumRx, health care, office, phone support, training class, pharmacy, pharmacy technician, warehouse, mcustomer service, CSR, UnitedHealth Group, call center, UnitedHealthcare, Optum, OptumRx, health care, office, phone support, training class, pharmacy, pharmacy technician, warehouse, mail room

This Entry Level Client Support Representative position will begin with an intensive 6 - 8 month training program designed to teach you all aspects of the promotional marketing business and specifically functions in relations to the business involving customer support, client acquisition & care, entry level sales management, advertising & brand awareness and marketing stSupport Representative position will begin with an intensive 6 - 8 month training program designed to teach you all aspects of the promotional marketing business and specifically functions in relations to the business involving customer support, client acquisition & care, entry level sales management, advertising & brand awareness and marketing stsupport, client acquisition & care, entry level sales management, advertising & brand awareness and marketing strategy.

Job SummaryThe Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional «Judgement Free» member experience as well as a financially successful club.Essential Duties and ResponsibilitiesAssist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.Assist with Staff Management and provide backup support to Club Manager as needed.Assist in scheduling and supervising staff.Member service oversight - Ensuring staff is providing a superior customer experience at all times.Assist in resolving or escalating employee issues or concerns.Involved in all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions.Check members into the system.New member sign - up.

Assisting supervisors by taking escalated calls from customers and also assisting the training department to help support new hire representatives in a mentor role.

Tags for this Online Resume: Consulting, Integrate, Outsourcing, Training, Training Techniques, Troubleshooting, Support, Technical Support, Wireless, Microsoft Office, customer service, call center, customer service representative, brand ambassador

Tags for this Online Resume: Wireless, Training, Billing, CT, Troubleshooting, Account Manager, Retail, Sales, Support, Sales support, Client training, Project management, Troubleshooter, Analytical skills, Office equipment and software experience, Excellent communication skills, call center, customer service, event demonstrator, customer service representative, product demoTraining, Billing, CT, Troubleshooting, Account Manager, Retail, Sales, Support, Sales support, Client training, Project management, Troubleshooter, Analytical skills, Office equipment and software experience, Excellent communication skills, call center, customer service, event demonstrator, customer service representative, product demonSupport, Sales support, Client training, Project management, Troubleshooter, Analytical skills, Office equipment and software experience, Excellent communication skills, call center, customer service, event demonstrator, customer service representative, product demonsupport, Client training, Project management, Troubleshooter, Analytical skills, Office equipment and software experience, Excellent communication skills, call center, customer service, event demonstrator, customer service representative, product demotraining, Project management, Troubleshooter, Analytical skills, Office equipment and software experience, Excellent communication skills, call center, customer service, event demonstrator, customer service representative, product demonstrator

Minimum 2 years work experience as a call center, customer service or telesales rep. (2) Providing training support for Call Center Representatives and...

Responsibilities Interacted with existing clients and provided customer support Performed client analysis and developed product solution strategies Overseen employees and delegated work Improved customer service through feedback and by implementing new policies and procedures Recruited and trained service representatives

Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, value - focused customer service approach.Cross - trained and provided back - up for other customer service representatives when needed.Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100 % accuracy rate.Managed quality communication, customer support and product representation for each client.Attended local, regional and national trade shows for product development training as defined by territory needs.Worked under strict deadlines and responded to service requests and emergency call - outs.

Tags for this Online Resume: sales, software, SaaS, software as a service, customer, customer support, support, technical support, prospecting, lead generation, CRM, customer relationship management, webinar, seminar, call list, direct marketing, PPC, salesforce.com, sugarcrm.com, revenue, prospect, cold call, google pay per click, pay per click, dialer, qualify, close, deal, sale, sales representative, quota, hire, train, develop, NPS, Net Promoter Score, PBX, ACD, telephone, phone, KPIs, key performance indicators, compensation, firing, citrix, script, lead, lead coding, qualified lead, account management, find new businesss, channel sales, customer research, telemarketing, call tracker, chat, email, pipeline, funnel, closed won, closed lost, quickbooks, Intuit, quicken

PROFESSIONAL EXPERIENCE California Department of Forestry, City • CA 2000 — 2008 Receptionist / Customer Service Representative / AP / AR Seasonal Provided hands - on service / support for program creation, training and coordination initiatives, served as Infectious Disease Officer in initiation, and reporting of exposure treatment and Continuous Improvement Coordinator for Riverside County's EMS Bureau.

Client - focused with broad knowledge of products, Energetic with a strong background in retail sales, fashion merchandising and customer service support, Enthusiastic customer service / telesales representative with in - depth knowledge of sales, account management and training, Energetic and reliable Retail Sales Associate skilled in high - end merchandise environments, Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company customer service support, Enthusiastic customer service / telesales representative with in - depth knowledge of sales, account management and training, Energetic and reliable Retail Sales Associate skilled in high - end merchandise environments, Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company customer service / telesales representative with in - depth knowledge of sales, account management and training, Energetic and reliable Retail Sales Associate skilled in high - end merchandise environments, Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to corepresentative with in - depth knowledge of sales, account management and training, Energetic and reliable Retail Sales Associate skilled in high - end merchandise environments, Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company Customer Service Representative motivated to maintain customer satisfaction and contribute to coRepresentative motivated to maintain customer satisfaction and contribute to company customer satisfaction and contribute to company success.

Professional Experience Blue Cross of California (Pomona, CA) 2005 — Present Claims Examiner / Customer Service Representative • Research, analyze, code, and process claims for payment in a timely, accurate, and organized manner • Adjust, void, and reopen claims as needed to ensure proper adjudication • Resolve inquiries, issues, and adjustments regarding benefits, policies and contracts • Oversee and support special customer service and claims related initiatives • Provide exceptional in person, telephone, and email customer service ensuring client satisfaction • Train junior team members in industry best practices and corporate protocols • Offer additional administrative support including filing, data entry, and inventory maCustomer Service Representative • Research, analyze, code, and process claims for payment in a timely, accurate, and organized manner • Adjust, void, and reopen claims as needed to ensure proper adjudication • Resolve inquiries, issues, and adjustments regarding benefits, policies and contracts • Oversee and support special customer service and claims related initiatives • Provide exceptional in person, telephone, and email customer service ensuring client satisfaction • Train junior team members in industry best practices and corporate protocols • Offer additional administrative support including filing, data entry, and inventory macustomer service and claims related initiatives • Provide exceptional in person, telephone, and email customer service ensuring client satisfaction • Train junior team members in industry best practices and corporate protocols • Offer additional administrative support including filing, data entry, and inventory macustomer service ensuring client satisfaction • Train junior team members in industry best practices and corporate protocols • Offer additional administrative support including filing, data entry, and inventory management

Client Data Analyst • Constructed and updated the new online financial platform, Enterprise Account Opening (EAO) • Developed user manuals and FAQ's for the EAO platform and conducted 20 training seminars for employees and clients • Analyzed and resolved system errors for EAO users and improved processes by 33 % • Supported customer service representatives to reduce financial advisor call times by 20 % • Successfully completed Merrill Lynch's Anti-Money-Laundering training program

Designed electronic file systems and maintained electronic and paper files.Handled all media and public relations inquiries.Maintained the front desk and reception area in a neat and organized fashion.Served as central point of contact for all outside vendors needing to gain access to the building.Facilitated working relationships with co-tenants and building management.Made copies, sent faxes and handled all incoming and outgoing correspondence.Created weekly and monthly reports and presentations.Organized files, developed spreadsheets, faxed reports and scanned documents.Properly routed agreements, contracts and invoices through the signature process.Managed the day - to - day calendar for the company's senior director.Received and screened a high volume of internal and external communications, including email and mail.Managed daily office operations and maintenance of equipment.Maintained detailed administrative and procedural processes to improve accuracy and efficiency.Coordinated meetings with other department managers and served as main liaison between sales and field staff.Scheduled and confirmed appointments for entire management team.Provided support for CEO and sales team in managing operation work flow.Successfully established effective systems for record retention by creating database for daily correspondence tracking.Developed more efficient filing systems and customer database protocols.Qualified competitive subcontractor bids prior to execution of contracts.Submitted all project closeout documents in accordance with the contract.Assigned projects and tasks to employees based on their competencies and specialties.Accurately provided status information on project progress to the project management.Monitored the safety of all construction activities, making on - site personnel safety the top priority.Acted as the liaison with company safety representatives to promote awareness and understanding of safety protocols.Increased the employee base by 50 % to meet changing staffing needs.Advised managers on organizational policy matters and recommend needed changes.Conducted new employee orientation to foster positive attitude toward organizational objectives.Directed personnel, training and labor relations activities.Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work - related problems.

Customer Service Representative — Duties & Responsibilities Oversee customer service and IT support across a variety of industries and settings Responsible for 24 hour, 7 days per week help desk management for both clients and team members Utilize interpersonal skills and advanced IT knowledge in service of national and international clients Direct team of IT and customer service professional handling inquiries and escalations in a timely manner Responsible for Level 1, 2, and 3 service across a variety of highly technical IT matters Document customer service activities, update client accounts, and follow up as needed Build and strengthen professional relationships with clients and partners resulting in loyalty and strong revenue Responsible for departmental budget, team workflows, and IT inventory management Hire and train employees in customer service and IT management best practices Manage varied IT projects including migrations, infrastructure development, and network administration Utilize strong abilities and training in Microsoft, Linux, and Apple systems Serve as liaison between multiple departments and senior leadership Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and poCustomer Service Representative — Duties & Responsibilities Oversee customer service and IT support across a variety of industries and settings Responsible for 24 hour, 7 days per week help desk management for both clients and team members Utilize interpersonal skills and advanced IT knowledge in service of national and international clients Direct team of IT and customer service professional handling inquiries and escalations in a timely manner Responsible for Level 1, 2, and 3 service across a variety of highly technical IT matters Document customer service activities, update client accounts, and follow up as needed Build and strengthen professional relationships with clients and partners resulting in loyalty and strong revenue Responsible for departmental budget, team workflows, and IT inventory management Hire and train employees in customer service and IT management best practices Manage varied IT projects including migrations, infrastructure development, and network administration Utilize strong abilities and training in Microsoft, Linux, and Apple systems Serve as liaison between multiple departments and senior leadership Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and pocustomer service and IT support across a variety of industries and settings Responsible for 24 hour, 7 days per week help desk management for both clients and team members Utilize interpersonal skills and advanced IT knowledge in service of national and international clients Direct team of IT and customer service professional handling inquiries and escalations in a timely manner Responsible for Level 1, 2, and 3 service across a variety of highly technical IT matters Document customer service activities, update client accounts, and follow up as needed Build and strengthen professional relationships with clients and partners resulting in loyalty and strong revenue Responsible for departmental budget, team workflows, and IT inventory management Hire and train employees in customer service and IT management best practices Manage varied IT projects including migrations, infrastructure development, and network administration Utilize strong abilities and training in Microsoft, Linux, and Apple systems Serve as liaison between multiple departments and senior leadership Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and pocustomer service professional handling inquiries and escalations in a timely manner Responsible for Level 1, 2, and 3 service across a variety of highly technical IT matters Document customer service activities, update client accounts, and follow up as needed Build and strengthen professional relationships with clients and partners resulting in loyalty and strong revenue Responsible for departmental budget, team workflows, and IT inventory management Hire and train employees in customer service and IT management best practices Manage varied IT projects including migrations, infrastructure development, and network administration Utilize strong abilities and training in Microsoft, Linux, and Apple systems Serve as liaison between multiple departments and senior leadership Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and pocustomer service activities, update client accounts, and follow up as needed Build and strengthen professional relationships with clients and partners resulting in loyalty and strong revenue Responsible for departmental budget, team workflows, and IT inventory management Hire and train employees in customer service and IT management best practices Manage varied IT projects including migrations, infrastructure development, and network administration Utilize strong abilities and training in Microsoft, Linux, and Apple systems Serve as liaison between multiple departments and senior leadership Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and pocustomer service and IT management best practices Manage varied IT projects including migrations, infrastructure development, and network administration Utilize strong abilities and training in Microsoft, Linux, and Apple systems Serve as liaison between multiple departments and senior leadership Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and pocustomer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Another important step would be expanding and training new customer service representatives, so Best Buy will offer the chance for human interaction and on - the - spot technical support that Amazon doesn't, notes Rosenblum.