Sentences with phrase «training effective customer service»

Not exact matches

According to The Wall Street Journal, Best Buy requires all employees who want to participate in the program to enroll online, verify their employment status, and go through a training program that outlines how to perform effective Best Buy customer service on Twitter — what it calls «healthy usage guidelines.»

We are among the top - class Escorts service providing firms in Gurugram and have been offering astonishing and stunning Gurugram Escorts, who are matured and trained enough to offer quality sexual services to highly esteemed customers in a cost - effective manner.

From onboarding to new product rollouts to customer service, investing in effective corporate training programs for sales associates is essential for retail organizations.

Customer service training, for example, is more effective if you skip the bullet points and tell a story about the customer first: Who is she, and why is she Customer service training, for example, is more effective if you skip the bullet points and tell a story about the customer first: Who is she, and why is she customer first: Who is she, and why is she calling?

Service delivery: Transitioning to the business, encouraging adoption, providing effective training and customer sService delivery: Transitioning to the business, encouraging adoption, providing effective training and customer serviceservice.

Key Qualifications - * Confident, highly energized, and effective Sales Manager with expertise in Solution Sales, Business Development, Key Account Management, Customer Service, Vendor Management, Sourcing, Product Training, Team - Building, Client Relationship Management, Trade Shows, Presentations, Marketing, Channel Management with special knowledge of Industrial Sales, Electronic Components, Manufacturing, Computer Storag...

Managed and trained up to 10 people in judgmental analysis and customer service skills, developed effective training measures for new credit underwriters.

Based on our collection of resume samples for Golf Professional, essential skills are knowledge of the golf game, business acumen, being able to work with people, effective communication, networking, and customer service training.

RECRUITMENT CONSULTANT BIRMINGHAM CITY CENTRE # 18 - # 22K PA PLUS UNCAPPED OTE If you have the drive and ambition to succeed in a highly pressurised environment Extra Personnel are currently recruiting for: INDUSTRIAL RECRUITMENT CONSULTANT Hours of Work — Monday — Friday 40 hrs per week with flexibility to the business KEY DUTIES OF THE RECRUITMENT CONSULTANT * To identify suitable candidates for current and prospective industrial clients * Conduct interviews and full reference including right to work for all workers * To canvass new and existing clients to generate new business opportunities * Ensure that all clients and workers comply with health and safety legislation and promptly refer any concerns to the branch manager * Maintaining quality and ISO procedures in line with Standard Operating Procedures to ensure effective, positive quality audit results * Liaising daily with the clients and managing expectations including job requirements, hours of work and rates of pay * To conform to all statutory employment and contractual legislation * To ensure all administrative requirements are satisfied to ensure candidates are paid correctly, promptly and customers are invoiced promptly and correctly * Covering out of office calls and demands on a rota requirement * On time reporting of key information to Extra Personnel SKILLS REQUIRED FOR A RECRUITMENT CONSULTANT * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from worker to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment Consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 days plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement training

Provide excellent customer service while coaching and training new associates on effective retail sales and communication techniques;

Employers select resumes highlighting skills such as leadership, teamwork, effective communication, analytical thinking, attention to details, customer service training, and flexibility.

Resume samples in the field mention abilities like business acumen, administrative skills, computer proficiency, effective communication, customer service training, and time management.

Hired, trained and managed team of 45 merchandisers to assure effective delivery of merchandising services to retail customers

Enthusiastic individual and an excellent communicator, recognized ability to establish and maintain effective working relationships across cross-functional teams and diverse individuals at any levels and build strategic relationships with clients Core Competencies Organizational Leadership • Operations Management • Project Management • Team Management & Development Customer Service • Shipping & Receiving • Staff Training & Development • Quality Assurance • Staffing • Client Relations

Employee orientation - trained staff, re-designed orientation to be more effective for current company (Customer service training, English, and Safety)

• Highly experienced in creating menus from scratch, keeping in mind customers» likes and local standards • Hands - on experience in developing recipes for different cuisines including French, Italian, Indian and Japanese • Well - versed in providing training to both new and existing kitchen staff members to provide them with insight into handling their specific work • Competent in creating and adhering to budgets by ensuring that all food acquisition activities are performed accordingly • Qualified to develop and maintain kitchen sanitation procedures and ensure that they are implemented properly • Proven record of effectively handling food supply problems by employing exceptional comprehension of inventory management • Effectively able to provide direction and mentorship to kitchen staff, focusing on delivery of exceptional culinary services • Skilled in determining the need for kitchen equipment and appliances and fulfilling these needs by creating and maintaining effective liaison with vendors and suppliers • Proficient in determining the best way and avenue of acquiring quality food items and creating appropriate storage space for them • Adept at handling food inventory and rotation work to minimize spoilage and wastage • Particularly effective in safeguarding all kitchen employees by implementing training to increase their awareness of safety, sanitization and accident prevention principles

HR Specialist ABC Company — West Covina, CA [02/2009 — 05/2013] • Communicated with management and executives for creation, refreshing and / or interpreting policy changes • Provided administrative support for all HR functions, including filing, copying, general correspondence and support / preparation for meetings, training, orientations, and executive traveling • Professionally worked with confidential and sensitive data • Utilized excellent writing and communication skills to provide effective customer service

General Manager, Robust Industries, Denver, CO — July 2014 — Present • Oversee five functional managers and develop departmental goals and objectives for each in alignment with company initiatives • Manage all efforts to recruit and hire the industry's top talent, and verify that training needs are met for superior customer service • Collaborate with other key professionals to oversee the delivery of all product to guarantee it is in line with the quality standards set by executive management • Report goals, strategies, progress, and results to a board of six executive supervisors each quarter • Strategize and implement tactics that enable effective market competition and build brand awareness as well

Create Resume Brooklyn Ellis 100 Main Street, Cityplace, CA, 91019 H: [phone] C: [phone] [email protected] Skills Exceptional interpersonal communication Client account management Effective leader Budget development Staff training / development Employee scheduling Consistently meet goals Efficient multi-tasker Conflict resolution Customer service - oriented Deadline - oriented Summary [Job Title] dedicated to continuous process improvement in the face of -LSB-...] Continue Reading →

Create Resume Paige Ferguson 100 Main Street, Cityplace, CA, 91019 (C)[phone] [email protected] Professional Summary Experienced in managing volunteers and understanding refugee resettlement training Skills Refugee programs Strategic thinker Effective team leader Self - starter Dependable Program evaluation Deadline - oriented Customer service - oriented Superb writer Microsoft Office Case management Procedure development Strategic planning Strong written and -LSB-...] Continue Reading →

IRS Workshop for 501 (c)(3) organizations, 2011 American College of Health Sciences, 2010 Enhanced Technical Writing Workshop, 2007 Interviewing Skills and H.I.R.E Training, 2007 BiTech Seminar, 2006 Leadership Conference for Women, 2004 Time Management & Organization Skills, 2004 Microsoft Project, 2004 Crystal Reports, 2004 Effective Business Writing, 2004 Listening Skills / Effective Communication, 2004 Microsoft Access, 2003 Microsoft PowerPoint, 2003 Microsoft Excel, 2002 Microsoft FileMaker Pro 5.0, 2002 Microsoft Word, 2000 and 2001 Customer Service Seminars, 1999 Pathways to Leadership, 1992

Most of your time will be spent learning on the job, under the guidance of a mentor, you will also receive 10 weeks in - depth residential training at the Volvo Training Academy, During your residential training at the Volvo Training Academy you will cover advanced stock management, motor vehicle and product knowledge, effective customer service skills and all aspects of the selling training at the Volvo Training Academy, During your residential training at the Volvo Training Academy you will cover advanced stock management, motor vehicle and product knowledge, effective customer service skills and all aspects of the selling Training Academy, During your residential training at the Volvo Training Academy you will cover advanced stock management, motor vehicle and product knowledge, effective customer service skills and all aspects of the selling training at the Volvo Training Academy you will cover advanced stock management, motor vehicle and product knowledge, effective customer service skills and all aspects of the selling Training Academy you will cover advanced stock management, motor vehicle and product knowledge, effective customer service skills and all aspects of the selling process.

Tags for this Online Resume: Sales, Training, Customer Service, Billing, Shipping, Receiving, Process Tracking, Computer Operation, Receptionist, Living Support Specialist, Process and Proceedures, Account Manager, Consumer Credit Analyst, Diversity Coordinator, Effective Presentation Skills Trainer

• Welcome customers as they arrive at the gas station or convenience store and ensure that an attendant is ready to provide service • Oversee the work of attendants to ensure appropriate delivery of services and customer satisfaction • Assist the gas station manager in handling the day to day operations of the gas station and convenience store • Ascertain that sufficient staff members are present at each fuel pump at all times, in a bid to provide immediate services to customers • Assist customers on self - service fuel pumps by providing them with insight on how to pump gas • Create and maintain effective relationships with gas company personnel to ensure prompt delivery of gas • Establish professional relationships with vendors to make sure that convenience store goods are delivered in a time efficient manner • Order and receive merchandise and update and oversee inventory and stocking activities • Ascertain the security of the convenience store and the station by constantly monitoring surroundings • Assist in hiring and training personnel to perform duties at the gas station, particularly gas station attendants and custodial staff members

• Special talent for creating menus and correlating recipes in according to gross customer - base's specific tastes • Track record of effectively and efficiently handling staff scheduling duties to ensure appropriate shift coverage • Skilled in investigating and resolving complaints regarding food quality and service • Focused on ensuring exceptional food service delivery through dedicated training programs and conformance to quality control standards • Adept at overseeing food preparation methods, portion sizes and garnishing activities to ensure conformance to presentation standards • Particularly effective in monitoring budgets and payroll records and handling reviews of financial transactions, to ensure authorization of expenditures • Specialized courses in food aesthetics and preparation, aimed at providing customers with novel tastes and presentations • Hands - on experience in overseeing the day to day operations of the restaurant and handling supplies and equipment procurement activities • Proven record of ensuring that all food service programs follow appropriate sanitation procedures • Excellent skills in controlling food costs, ascertaining conformance to sanitation and quality and training food service workers to work optimally

The primary task of a branch manager is to effectively manage and coordinate branch activities including customer service, employee training and development, facilitation, safety measures, promoting corporate goals and effective resource allocation at minimum cost.

OBJECTIVE: To obtain a position as a Bank Teller at the Bank of America utilizing skills and training in cash handling and ability to provide direct customer services in effective manner.

Create Resume Riley Willis 100 Main Street, Cityplace, CA, 91019 C: [phone] [email protected] Skills Exceptional interpersonal communication Effective leader Staff training / development Employee scheduling Consistently meet goals Efficient multi-tasker Project management Conflict resolution Customer service - oriented Organized Deadline - oriented Fluent in English and Spanish Problem Solving Willing to work till job is done Work History FLOWBACK OPERATOR -LSB-...] Continue Reading →

• Tracked status of new business efforts through business development databases • Monitored market trends and tracking competition to provide recommendations for necessary changes • Built effective business development teams by training and developing staff members • Assisted marketing teams in implementing products and services that meet the specific requirements of customers • Handled lead generation duties through effective management of the company's sales processes

A highly effective recruiter, trainer and customer service representative with over 30 years of experience in customer service including banking, retail, restaurant, insurance and manufacturing with 9 years in Recruitment and Training and 10 years of leadership experience.

When it comes to pest control, termite control, and lawn care Brandon offers the most effective products, eco-friendly and river - friendly, applied and serviced by trained professionals, with many customer - oriented options available.

Adept at developing effective training programs help technicians to meet the individual needs of each client and train sales and customer service professionals to be more effective.

I trained my customer service manager and met all customer service levels, and handle time... Adherence to high customer service standards Exceptional telephone etiquette Customer focused Effective... Summary I am a perceptive Customer Care Person who cultivates positive customer relationships throucustomer service manager and met all customer service levels, and handle time... Adherence to high customer service standards Exceptional telephone etiquette Customer focused Effective... Summary I am a perceptive Customer Care Person who cultivates positive customer relationships throucustomer service levels, and handle time... Adherence to high customer service standards Exceptional telephone etiquette Customer focused Effective... Summary I am a perceptive Customer Care Person who cultivates positive customer relationships throucustomer service standards Exceptional telephone etiquette Customer focused Effective... Summary I am a perceptive Customer Care Person who cultivates positive customer relationships throuCustomer focused Effective... Summary I am a perceptive Customer Care Person who cultivates positive customer relationships throuCustomer Care Person who cultivates positive customer relationships throucustomer relationships through clear

Business Development and Sales Management — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while performing sales and marketing presentations, overseeing business development functions, and managing / leveraging key business relationships Perform needs - based analyses and situational assessments for clients to position most appropriate product / service, generating increased revenue through improved close ratios as well as referral / repeat customer business Collaborate in all phases of strategic planning with senior - level management and customers, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing, and market trends Identify and utilize talent among team members with focused training, targeted professional recruitment, and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, word - of - mouth marketing, and the leveraging of cross-sales opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation, cost control, networking, and staff success Develop and maintain a strong working knowledge of respective products / services and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions, and guidance Utilize knowledge of various technology - based applications, including ACT, Genesis, Calyx Point, Encompass, DU / LP, and Assetwise Act as a liaison between clients, vendors, sales and support staff, and other members of the executive management team

KEY DUTIES OF RECRUITMENT CONSULTANT * Managing drivers and being point of contact for resolving issues * Conduct interviews / pre screen and full reference of all drivers * Ensure that all clients and workers comply with health and safety legislation and promptly refer any concerns to the branch manager * Maintaining quality and ISO procedures in line with Standard Operating Procedures to ensure effective, positive quality audit results * Liaising daily with the clients and managing expectations including job requirements, hours of work and rates of pay * Self generate new clients via cold calling and expanding on existing client opportunities * Meet with new and existing clients to account manage and advise of the services available to them * Generate new drivers by way of advertising, social media and networking * Covering out of office calls and demands on a rota requirement * Planning a weekly rota / submitting accurate payroll data / reporting KPI data * Maintaining and increasing daily route allocations — ensuring the customer promise is delivered * Training of drivers in all aspects of the job * Managing claims for damages, insurance and fines * On time reporting of key information to Extra Personnel SKILLS REQUIRED: Recruitment Consultant * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement customer promise is delivered * Training of drivers in all aspects of the job * Managing claims for damages, insurance and fines * On time reporting of key information to Extra Personnel SKILLS REQUIRED: Recruitment Consultant * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement Training of drivers in all aspects of the job * Managing claims for damages, insurance and fines * On time reporting of key information to Extra Personnel SKILLS REQUIRED: Recruitment Consultant * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement trainingtraining

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extensive training in effective merchandising, sales, and customer service techniques.

Spa Director — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, executing spa and salon administration functions, overseeing sales and marketing operations, and implementing cutting - edge industry techniques and trends Collaborate in all phases of strategic planning with other members of management team, including product inventory control, marketing and sales strategies, product and service offerings, client service, event coordination, and area competition Provide continuous assessment of key markets, potential customers, and capital utilization, while furnishing oversight and guidance regarding policies and procedures, budgets and financial forecasts, and client experience considerations Perform needs - based and situational assessments of policies and procedures to improve operational efficiency, manage and reduce costs, promote both employee and client satisfaction, and deliver a luxurious experience to high - profile clientele Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, continued supervision of 40 staff, and the promotion of a performance - based environment leveraging individual talents for group benefit Develop and supervise support staff to aid in effective sales, marketing, and service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion, including newsletter and article distribution Ensure effective execution of all administrative, HR, and financial aspects of business management, while analyzing and presenting important information to executive staff, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, referral generation, and the leveraging of cross-sales opportunities Create and implement firm marketing and sales strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of products, services, techniques, and relevant tools, while committing to continued advanced technical education with respect to complex spa, salon, and fitness concepts and studies Act as a liaison between clients, vendors, sales and support staff, and other management partners to facilitate information flow and drive operational efficiency

Management professional effective at multi-tasking and reaching sales targets in all facets of inside sales, customer service and training.

Business Manager — Duties & Responsibilities Manage daily operations, customer service, and sales staff ensuring profitable operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Collaborate with junior level sales people to develop action plans to govern their performance Responsible for purchasing, logistics, company inventory, and product development Set and strictly adhere to budgets and schedules Oversee corporate accounting ensuring profitable and fiscally responsible operations Consistently meet or exceed sales goals through networking, in personal sales, and other tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Make cold calls in a courteous, yet assertive manner that translates to sales results Maintain comprehensive records detailing pricings, sales, activities reports, site visits, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Professional Duties & Responsibilities Determined client financial goals and created comprehensive investment portfolios Recommended funds, allocation percentages, and risk management products Performed market and investment research, analysis, and asset allocation studies Authored market and portfolio commentaries and customer correspondence Generated product sales through cold calling, networking, and client presentations Oversaw loan process, determined risks, and recommended course of action Trained and supervised junior associates ensuring effective and efficient operations Experienced in legal compliance, research, and document creation Developed marketing and development plans as well as all collateral materials Resolved customer service inquiries resulting in client satisfaction and repeat business Performed all duties in a positive, courteous, and timely manner

Information Technology Technician — Duties & Responsibilities Proficient in IT services including network design and administration, software, hardware, and troubleshooting Utilize interpersonal and technical skills to provide exceptional team and customer service Train clients and team members in software and hardware operation and maintenance Pursue continued professional development in the field of information technology Proven ability to remain calm and effective in high pressure, ever changing situations Responsible for Abrams tanks and support systems during two tours of active duty in Iraq Lead the strategic planning and quality control operations for the Unit Maintenance Program Responsible for the maintenance and proper operation of 72 US and Coalition vehicles with 97.5 % readiness Train and direct technicians ensuring they understand the mission and adhere to company policies and procedures Serve as machinist responsible for solar panel and light housing design, fabrication, repair, and service Develop high - level skills with AutoCAD, EDM, mill, lathe, CNC machine, and other design tools Perform all duties with positivity, professionalism, and integrity Consistently recognized for excellence in team leadership, customer service, and technical skills

Information Technology (IT) Director — Duties & Responsibilities Manage IT department, customer service technicians, client / staff training, and a multimillion dollar budget Set and strictly adhere to departmental budgets and timelines ensuring timely and cost effective operations Responsible for 150 servers in a VM / SAN environment, Cisco network, and MAN connection between offices Maintain 4 9's uptime on all IT services and attain 100 % SLA compliance with clarification of SOW terms Successfully manage multiple building moves and build outs with zero IT downtime Oversee PBX to Cisco Unified Communications change, VMWare / SAN implementation, and hosting of 20 ASP clients Create and implement complete helpdesk department and remote resolution of client issues Negotiate and administer contracts and partnerships with vendors, service providers, and other parties Configure, troubleshoot, and support 300 + corporate workstations ensuring efficient, effective, and secure operations Oversee remote network access, VPN support, and phone support for remote executives Install, configure, troubleshoot, and support multiple Windows and SQL servers Design and implement enterprise disaster recovery systems, processes, and policies Plan and develop of LAN / WAN hardware and software requirements, updates, and related equipment Facilitate customer contracts / billing, technical support, and end - user training Train large staffs ensuring they understand the brand and adhere to corporate policies and procedures Collaborate with department managers to identify and address security concerns through IT Security policies Author reports concerning IT department operations, suggested hardware / software updates, and other pertinent data Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for excellence in team leadership, customer service, and technical skills

GMR Marketing (New Berlin, WI) 4/2001 — 6/2005 Account Supervisor, Client Services • Managed marketing campaigns responsible for $ 4,000,000 in company revenue • Directed and reviewed sales, customer service, and marketing teams • Served key accounts including Microsoft, Intel, Goodmark Foods, and Philip Morris • Developed and implemented training materials for field marketing teams • Set program budgets resulting in financially responsible and effective campaigns

Administrative Assistant — Duties & Responsibilities Provide administrative support across a variety of industries including insurance, tourism, marketing, and retail Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee daily office administration resulting in efficient, effective, and on - budget operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Manage travel arrangements, itineraries, and other logistics for company leadership and clients Develop and strengthen relationships with outside vendors, partners, customers, and community leaders Responsible for accounts receivable, accounts payable, payroll, and company budgets Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services at 60 to 65 words per minute (wpm) Manage corporate correspondence and reception duties including telephone and in - person service Responsible for tracking and replenishing office supplies and products Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients

Senior Sales Engineer — Duties & Responsibilities Experienced manager with a background in telecommunications hardware and software Oversee product lifecycle including sales, configuration, installation, and customer support Design and implement staff development and recognition programs enhancing skills sets and morale Monitor team performance and streamline workflow to enhance overall efficiency Manage customer service operations for hardware and software related issues Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Consistently meet or exceed sales goals through effective team and project management tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and industry leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and positivity

Professional Duties & Responsibilities Supervised administrative support team ensuring effective and efficient operations Trained new associates in daily operations, claim processing, and company policies Oversaw invoicing, branch claims, liability reports, and company checking account Investigated off site damage reports and provided claim process recommendations Analyzed processes and introduced plan to reduce claims and increase efficiency Directed and oversaw company special events from conception to implementation Managed calendars for Chief Operations Officer, General Manager, and sales team Provided excellent customer service ensuring client satisfaction and repeat business Maintained customer information database guaranteeing organized client information Opened new client accounts and upgraded existing services Handled marketing duties including advertisements in yellow pages Inventoried company office supplies and replenished as needed Served as first point of contact between company and clients Researched and purchased new multiline phone system for reception team Significant experience conducting sales and customer service in a retail setting

Professional Duties & Responsibilities Managed team of 40 employees delivering timely and effective service Served as head bartender meeting varied and complex customer orders Designed and implemented promotional events and collateral material Handled employee hiring, training, reviews, and scheduling Managed opening and closing of restaurant Responsible for meeting restaurant budget and revenue projections Operated cash registers and credit card / debit card payments Built long - term relationships with vendors and other industry figures Offered exceptional customer service resulting in client satisfaction and repeat business Led team and completed all tasks in a professional, positive, and respectful manner

Marketing Director — Duties & Responsibilities Experienced administrator with a background in sales, marketing, and customer service Design and implement comprehensive email marketing campaigns and all collateral material Analyze email trends garnering insight into market conditions and competitor efforts Utilize metrics to determine campaign efficacy, impacted audience, and other key data Develop sales leads through networking, market analysis, cold calling, and other tactics Determine consumer incentives to engage and secure potential clients Collaborate with multiple departments including product development, customer service, and sales Create and implement processes and procedures to cut costs and enhance daily operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and positivity

Warehouse Manager — Duties & Responsibilities Manage warehouse, supply chain, sales, and administrative support activities across a variety of industries Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee daily office and warehouse administration resulting in efficient, effective, and on - budget operations Represent company brand with poise, integrity, and positivity Responsible for shipping, order tracking, receiving, inventory, billing, and customer service Maintain company equipment, facilities, and products in an organized and professional fashion Study internal literature to become an expert on products and services Develop and strengthen relationships with outside vendors, partners, customers, and community leaders Generate significant revenue through networking, in person sales, and other tactics Estimate project costs, timelines, and ensure compliance with contract terms Strictly adhere to all department budgets and project timelines Provide data entry, client account maintenance, and other administrative services Manage corporate correspondence and reception duties including telephone and in - person service Encourage high customer retention by maintaining friendly, supportive contact with existing clients