Sentences with phrase «training needs of senior»

Identify the training needs of senior leaders and governors.

Not exact matches

If you are to succeed with boomer and senior clientele, you need to give a lot of thought to how you can show respect, and how you might err and show disrespect; to staffing with people trained and coached in this and, ideally, with affinity to the clients; and in policing the procedures you settle on.

We need the lessons in them to be embraced by the most senior officials within Departments and for the idea of political risk analysis to be formally built - in to the training of civil servants.

While there were no significant differences in the responses of residents based on how far along they were in their training, the researchers were surprised to discover some significant differences among supervising physicians, with senior attendings being more likely than junior attendings — who could be fellows or attendings in practice less than five years — to prefer immediate notification for situations including patient falls, new or worsening pain, an angry parent or family member, or the need for restraints.

Graduate students also need to be smart in selecting a lab for postdoctoral training; ideal attributes are a collaborative atmosphere, opportunities for leadership in publications, and exposure to more than just one senior leader in the field who will be able to write a letter of recommendation.

The Mat and Equipment repertoire include variations and modifications to suit the needs of every body: from training professional athletes to rehabilitation patients, pre and post natal mothers to individuals dealing with structural challenges (ie scoliosis, osteoporosis, etc), teenagers to senior citizens.

After my senior year in college, I needed an outlet for my love of athletics and competition, so I started training for natural bodybuilding shows, thanks to a friend in my PT class.

The award entries were evaluated by a panel of veteran, independent senior industry experts, and Brandon Hall Group analysts and executives based upon the following criteria for training programs: fit the need, design of the program, functionality, innovation, and overall measurable benefits.

The Committee is currently inviting written submissions addressing the following topics: - The purpose of primary assessment and how well the current system meets this - The advantages and disadvantages of assessing pupils at primary school - How the most recent reforms have affected teaching and learning - Logistics and delivery of the SATs - Training and support needed for teachers and senior leaders to design and implement effective assessment systems - Next steps following the most recent reforms to primary assessment

A predominantly research - oriented organization might prefer «Concept simulators»; senior management training needs may be best met with the help of «Top management game simulation»; while line - managers may best hone leadership skills through «Functional game simulation».

More commonly, senior leadership teams in England are faced with a series of training «slots» in the year planner, which need populating — and a number of ideas and initiatives that need to be implemented.

Resources and materials will be provided to educators by MCAN, and schools will dedicate classroom time to isolate the different parts of the application process so that seniors have a clear step - by - step understanding of how to determine what schools or training fits their needs.

Really frustrating, as it is free!!!!! Training also needs to be embraced by senior management: with schools routinely spending upwards of # 30,000 / $ 47,000 on printing and photocopying each year, training for staff is an invaluable (if inconvenient) invTraining also needs to be embraced by senior management: with schools routinely spending upwards of # 30,000 / $ 47,000 on printing and photocopying each year, training for staff is an invaluable (if inconvenient) invtraining for staff is an invaluable (if inconvenient) investment.

Resources and materials will be provided to school counselors and educators by Michigan College Access Network (MCAN) and schools will be dedicating classroom time to isolating the different parts of the application process so that seniors have a clear step - by - step understanding of how to determine what schools or training fits their needs.

The head of St Hida's Preparatory School for girls in Hertfordshire said: «Whilst current ISI [Independent Schools Inspectorate] inspectors are heads and senior managers of independent schools and understand the very specific pressures inherent within their own world, Ofsted inspectors would need extra training and immersion to bridge this gap.

We deliver the NPQ courses through our own team of trained and accredited facilitators, tailoring programme content to meet local challenges, each leader's development needs, and the Inspiration Trust's distinctive emphasis on senior curriculum leadership.

Our reach extends to dogs that are in need of costly medical interventions, seniors, dogs requiring behavioral training, starved or malnourished dogs who temporarily fail food - aggression tests, those scarred from fighting or abuse, dogs who require a single - pet home, shy / disengaged pets, and those afraid of children.

We are a boutique style facility, specializing in Dog Daycare, Dog Boarding, Dog Training and Grooming for dogs of all ages, including those with special needs and seniors.

If you are ready to start training your senior dog, there are a couple of things that you need to consider before you start tossing treats.

Our caretakers are fully trained to take care of senior pets who need medications and make their stay as comfortable as possible.

This project has two aims: to train seniors - serving professionals on the specific needs of older women fleeing violence, and to inform older women of their rights in situations of abuse through a plain - language handbook containing practical legal information, called Roads to Safety, and a multilingual wallet - sized resource.

This means much more than just having an anti-harassment policy; employers need to train all staff (including senior managers) on the types of behaviour that are unacceptable, what happens if they breach the policy, and what to do if they are a victim of harassment or harassment is reported to them.

But the loss of women working at each career stage following postgraduate training, from postdoc to lecturer, senior lecturer and professor needs to be addressed.

For this Senior / Principal / Team Leader Recruitment Consultant in this Specialist Recruitment Company, you will have: - A totally uncapped commission scheme plus additional monetary bonuses - Huge incentives including monthly lunch clubs and yearly holiday targets - Industry leading training throughout your career and continuous training and support - The opportunity to work with an expanding global business - The opportunity to work within state of the art modern offices For the Senior / Principal / Team Leader Recruitment Consultant you need to: - Have a proven background within 360 Recruitment - Be self - motivated, upbeat, energetic, positive attitude - Be seriously money motivated - Be resilient and continuously striving to over-achieve - Able to work within an extremely fast paced and highly targeted environment They are looking to hire Senior / Principal / Team Leader Recruitment Consultants quickly so if you are interested in discussing, please get in touch ASAP with me, Lucy Warner, to talk about the fantastic details for this Recruitment Consultant position!

Benefits: * Competitive salary 20 % higher than most UK agencies * Minimum starting salary # 25,000 * Unlimited Paid Holidays * Working Holidays * Secret Vacations — twice a year, 4 days away to celebrate successes and let your hair down * Christmas Bonus — increase basic salary by 50 % for the month of December * Private Health Insurance * Fitness Allowance — annual wellness grant of # 360 * Maternity and Paternity leave of up to 12 weeks * Car Allowance of # 2000 after 12 months of service * Infrastructure, PA's and Technology to boost performance * Modern Ultrabook for professional and personal use * Team Building Days * Training and Personal Development Experience needed for the role: * Ability to bill # 150,000 plus within any recruitment sector * A Senior Recruitment Consultant wanting to have a flexible working environment with lots of perks * Able to travel to the Preston hub To apply for this Senior Recruitment Consultant role please click «Apply» or Contact Westpoint Rec2Rec 01614140840

• Personal Assistant to Professional Athlete — Los Angeles, CA04 / 16 to Current • Manage client's daily schedule, including training, practice, and athletic events • Make local transportation arrangements • Book domestic and international travel for more than 150 events per year • Schedule client's training at three major facilities • Book physical therapy and recovery sessions • Personal Assistant to Senior Publishing Executive — New York, NY01 / 13 to Current • Assist client with managing daily schedule and long - range deadlines • Answer client phone and respond to 98 percent of work - related email queries • Satisfy client's personal needs with regard to acquiring food and making reservations • Reduce the amount of time client spends managing records by at least 90 percent • Manage at least 95 percent of client's social media presence

• Define scope of allocated projects and confer with senior management to decide on execution • Create project plans and implement them according to company policies • Work on the directives set in work plan by following sequences of activities needed to bring the project to fruition • Develop schedules and ensure that each project component adheres to designated schedules • Handle staff requirements for each project and ensure deployment of appropriately trained staff for each project module • Provide project personnel with appropriate orientation to each project module • Arrange for funds for each project component by liaising with donors and agencies • Write project reports at the completion of each project component • Document project activities at each step and monitor the progress of each project closely

Description + Carrying out Recruitment Consultant tasks + Generating new business, servicing clients and placing candidates + Negotiate and agree terms of business + Managing relationships + Keeping database up to date + Working as part of a team to complete projects + Be commutable to Manchester city centre Person Specification + Motivated business person + Passionate about recruitment and making a difference + Friendly and great communicator + Minimum 6 months experience in Recruitment + Construction or Engineering exposure + Valid UK Drivers Licence + Commutable to Manchester Whats on Offer + Honest, Friendly team + Fantastic support and structure when needed + Personal Development plans + Full training as a Recruitment Consultant + Complete flexibility to agree terms as you see fit and freedom to work your own way + Located in the centre of Manchester + A none KPI environment This is a fantastic opportunity be involved in the growth and development of a new office and to work with a leading and well established Construction and Engineering Recruitment Business as a Junior / Senior / Principal Recruitment Consultant based in Manchester.

I am a senior practice manager who has 20 years of experience in managing a variety of employees, diverse experience in ambulatory settings, human resources experienced, software experience in EPIC, Allscripts and Micro Soft Office, training and development, leadership development, billing knowledge and adaptable to the needs of the practice and administrative changes.

Business Development and Sales Management — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while performing sales and marketing presentations, overseeing business development functions, and managing / leveraging key business relationships Perform needs - based analyses and situational assessments for clients to position most appropriate product / service, generating increased revenue through improved close ratios as well as referral / repeat customer business Collaborate in all phases of strategic planning with senior - level management and customers, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing, and market trends Identify and utilize talent among team members with focused training, targeted professional recruitment, and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, word - of - mouth marketing, and the leveraging of cross-sales opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation, cost control, networking, and staff success Develop and maintain a strong working knowledge of respective products / services and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions, and guidance Utilize knowledge of various technology - based applications, including ACT, Genesis, Calyx Point, Encompass, DU / LP, and Assetwise Act as a liaison between clients, vendors, sales and support staff, and other members of the executive management team

* Working across junior to senior level roles ranging from salaries of # 50,000 - # 300,000 * Great offices with over 40 staff * Award winning training programme As a trainee sports recruitment consultant you will be responsible for: * Building relationships and regularly consulting clients and candidates, to ensure their recruitment needs are met * Maintaining successful client / candidate relationships * Generating new business through business development * Candidate engagement; screening CV's, communicating and interviewing candidates to establish position suitability * Producing adverts for job opportunities * Hitting / surpassing targets to earn commission With uncapped commission potential and OTE earnings of # 35k 1st year earnings, # 70k 2nd year earnings and # 100k + 3rd year earnings the opportunity to earn a great salary is very real.

Professional Duties & Responsibilities Licensed practical nurse with experience in varied medical specialties Training in geriatric, surgical, psychiatric, pediatric, and obstetric nursing Carried out physician orders in accordance with treatment plan Monitored, recorded, and reported patient condition to physicians and senior nursing staff Administered medications and dietary supplements, inserted tube feeds, and monitored vitals Performed wound care in stage 1 and 2 ulcers and assisted team with more serious stages Assisted with oxygen setup and tracheostomy care Oversaw blood glucose testing and reported abnormal values to medical team Maintained up to date knowledge of medical and surgical standards of care Demonstrated the clinical knowledge and judgment necessary for high quality patient care Provided administrative support to physicians, residents, and nursing staff as needed Managed medical supplies and equipment ensuring adequate and functioning materials Performed all duties in a positive, professional, and timely manner

Executive Management Duties & Responsibilities Provide effective solutions to complex issues such as cost budgeting, pricing strategies, vendor negotiations, revenue projections, purchasing and sales negotiations, business development tactics and industry competition Identify and develop talent among team members with targeted recruitment, focused training efforts and the promotion of a performance - based work environment that leverages individual talents for group benefit Utilize needs - and situation - based assessments to manage costs and capital outlays and determine potential ROI Participate heavily in all marketing, branding, public relations and communications activities Develop leadership team and support staff to aid in efficient business operations, sales and marketing functions, and client service execution, delegating important tasks and assignments while monitoring for effective resolution Lead through example with consistent work ethic, attitude, and professionalism, while performing sales presentations, overseeing market operation and business development, creating new revenue channels and managing key vendor and client relationships Collaborate in all phases of strategic planning with senior - level management, while furnishing oversight and guidance regarding effective acquisition strategies, pricing, market trends, and operational structures Assess and expand key markets and potential business ventures while ensuring operational efficiency and solid execution of corporate mission Create and implement marketing and sales strategies while tracking progress versus established internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of the products, services and respective marketplace, including pricing and regulatory trends, competitor strategies, general economic conditions and other business metrics Act as a liaison between staff, clients, and other management members to resolve issues in a timely manner

Director of Human Resources / HR Consultant — Professional Duties & Responsibilities Oversee the planning, direction, and management of all HR - related activities including staff recruiting, candidate tracking, personnel screening and testing, and hiring processes in accordance with Affirmative Action and Equal Opportunity Employment regulations Support senior management to develop and maintain personnel policy and ensure compliance with all standards, authoring and implementing new policies and procedures as needed along with creating HR procedure manual Serve as lead analyst for compensation reviews, performance and pay - scale benchmarking, market studies, and salary structure decisions, also creating organizational / staff planning charts for all departments and all positions Create and deliver firm - wide staff new - hire orientation, training and development programs, and performance evaluations utilizing a competency - based appraisal system which leads to focused training and development programs based on common and individual areas of performance deficiency Manage all aspects of workers compensation and unemployment claims on behalf of employer, attending hearings and participating actively in all related meetings Hold responsibility for all benefit negotiations, administration, and plan reviews, promoting compliance with and effective execution of IRS / DOL regulations, ERISA, HIPPA, and all audit - related processes Implement and sustain safety programs while performing regular safety - policy trend analyses to identify critical issues, developing corrective action plans to ensure compliance with applicable safety, health, and environmental regulations including OSHA and other applicable laws Consult with management regarding employee - and labor - related issues to resolve conflicts in a professional manner, conducting grievance hearings and negotiation agreements with worker representatives within the provisions of any applicable contract Provide relevant guidance and administration to the development of human resources site on firm intranet, housing online - employment forms, manager resources, job postings, and HR - related forms and documents Develop valuable staff relationships to improve workplace morale as well as maintain positive business relationships with all related brokers and vendors

Boyle County Senior Citizens Adult Day Care (Danville, KY) 07/2007 — 08/2008 Contract Case Manager • Developed Medicaid billable case management services to increase company independence and revenue • Implemented policy and procedure including the training of Directors and staff • Provided monthly consultation and case management to 10 to 15 clients a month and performed new assessments as needed • Maintained working knowledge of industry best practices and emerging trends in management • Performed all duties with positivity, professionalism, and integrity

Sales Management and Business Development — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while overseeing sales and marketing operations, executing critical business development functions, and both managing and leveraging key business, client, and vendor relationships Perform needs - based analyses and situational assessments to develop, market, and improve products and services, generating increased revenue through improved close ratios with customer - focused and consultative sales strategies Collaborate in all phases of strategic business planning with other senior - level management personnel, including cost budgeting, pricing strategies, vendor negotiations, revenue projections and industry competition Provide continuous assessment of key markets, territories, and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing and market trends Identify and utilize sales talent among team members with focused solution - based training, targeted professional recruitment, and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install sales, marketing and support personnel to aid in effective sales, marketing and CRM operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention and the leveraging of related cross-business opportunities Create and implement marketing campaigns, sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation and cost control Develop and maintain a strong working knowledge of respective products, services, and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies and industry developments Act as a liaison between clients, vendors, sales and support staff, and other members of the management team

Professional Duties & Responsibilities Recognized team leader who consistently improves company efficiency and efficacy Managed, trained, and reviewed junior staff offering guidance and best practices Provided excellent customer service resulting in significant repeat business Built strong, long - term relationships with clients, piers, and employers Generated significant new business through networking, referrals, and other tactics Offered administrative assistance to senior leadership as needed Handled phones, filing, financial software, and data entry Served as first point of company contact with the public Performed all duties in a professional, courteous, and positive manner Trained in business management, accounting, and related disciplines Highly motived and willing to take on new responsibilities in support of company mission Dedicated to personal and professionaltrained, and reviewed junior staff offering guidance and best practices Provided excellent customer service resulting in significant repeat business Built strong, long - term relationships with clients, piers, and employers Generated significant new business through networking, referrals, and other tactics Offered administrative assistance to senior leadership as needed Handled phones, filing, financial software, and data entry Served as first point of company contact with the public Performed all duties in a professional, courteous, and positive manner Trained in business management, accounting, and related disciplines Highly motived and willing to take on new responsibilities in support of company mission Dedicated to personal and professionalTrained in business management, accounting, and related disciplines Highly motived and willing to take on new responsibilities in support of company mission Dedicated to personal and professional growth

Professional Duties & Responsibilities Managed all daily operations of military dining facility serving over 180,000 meals annually Responsible for equipment and facility valued at more than $ 2 million Oversaw food inventory and orders of approximately $ 720,000 annually Designed and implemented daily menu, 1,500 line items, and 48 ethnic dishes Trained, directed, and reviewed kitchen and service staff Maintained 98 % customer satisfaction rate for both food service and meal quality Collected customer feedback and designed strategies to improve client experience Ensured 100 % compliance with all applicable FDA food safety regulations Performed approximately 200 facility inspections and staff evaluations Programmed and repaired cash registers to guarantee accurate financial operations Authored and presented meal, service, personnel, and financial reports for senior leadership Devoted free time to honing skills and assuming additional duties Assisted base with security operations, logistics, inventory, and other tasks as needed Completed all assignments in a professional and positive manner Created an atmosphere of respect and devotion to team goals Received exemplary reviews resulting in consistent promotions ahead of schedule

Professional Experience American Red Cross (Douglasville, GA) 11/2007 — Present Communications Manager • Lead the strategic direction and implementation of all public relations and communication functions to achieve American Red Cross Blood Services collection goals and organizational objectives • Collaborate with Chapter counterparts to promote a singular American Red Cross image and messaging throughout the state • Develop viable communications plan to assure effective community awareness of critical need for donations • Produce market communications and develop media outreach initiatives, including press releases, media inquiries, and special project updates, to ensure image and brand consistency • Author and edit scripts, presentations, and speeches for use by senior - level organization executives • Establish partnership within the community to enhance awareness of the blood donation program while leveraging key relationships with local - and state - level media professionals • Develop and implement an annual public relations and communications budget to ensure self - sufficiency and utilize financial resources in an efficient manner • Execute and supervise all staff - related functions including hiring, training, evaluation, and career development to create a well - qualified team and enhance operational success • Plan and implement employee award and recognition programs to honor milestone achievements, customer service excellence, and the accomplishment of national initiatives • Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA), the Food and Drug Administration (FDA), and all other applicable federal, state, and local entities

Customer Service and Administration Duties & Responsibilities Interact with customers in a professional manner to improve the client experience, resolving queries and issues in a timely and professional fashion while making all customer needs the top priority Implement quality assurance processes to ensure administrative accuracy and promote operational efficiency Assist in the execution of needs - based client assessment to facilitate successful product / service utilization Collaborate and communicate effectively with all departments and members of company management, acting as a liaison between customers and all staff members as well as representing institutions within the community Generate referrals and consistent repeat business through effective service and timely follow - up Meet and exceed marketing and sales strategies while tracking progress versus established benchmarks Maintain a strong working knowledge of company products and services, respective marketplace, competitor strategies, industry regulations, and other pertinent information, applying all knowledge to related job functions Provide relevant guidance / leadership to new staff training efforts and coaching, consistently leading by example Oversee critical document control and management, maintaining all files in an organized manner Perform continuous assessment of client service operations while furnishing oversight and guidance regarding effective customer service and issue resolution techniques Adhere consistently to all established policies, guidelines, procedures, related laws, and other related constraints Utilize various technology applications to drive customer service and administrative processes Assist management team and senior department members with various other duties as assigned

Business Manager — Duties & Responsibilities Manage multiple technology companies ensuring effective, efficient, and profitable operations Design and implement sales and marketing strategies, campaigns, and collateral materials Recruit, train, and direct sales and customer service teams resulting in significant company revenue Consistently meet or exceed sales goals through networking, cold calling, and other tactics Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Conduct public relations activities and attend relevant events, fairs, and conferences Negotiate and execute contracts with C - Level decision makers Maintain records of site visits to potential and existing clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Oversee accounting activities including budgets, accounts payable / receivable, and tax filings Prepare and present periodic financial reports to fellow members of senior leadership

Operations Manager — Duties & Responsibilities Oversee, train, and review large staffs ensuring timely and cost effective project completion Responsible for multimillion dollar equipment maintenance and inventory Perform more than 100,000 checks per year on highly sensitive military equipment Maintain database and generate inventory reports for senior leadership as needed Set and strictly enforce project budgets and timelines Facilitate an atmosphere in compliance with all health and safety regulations Supervise welders, locksmiths, engravers, and administrative personnel in U.S. Navy shops Lead team of highly trained naval firefighters in training and active rescue missions Utilize expertise as a general structural and high pressure welder to repair naval equipment Perform all duties with positivity, professionalism, and integrity

Sales, Marketing and Business Development — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while aiding and performing sales and marketing presentations, overseeing business development functions, and both managing and leveraging key business relationships Perform needs - based analyses and situational assessments for clients to position most appropriate products and services, generating increased revenue through improved close ratios Collaborate in all phases of strategic planning with senior - level management and customers, including cost budgeting, pricing strategies, vendor negotiations, revenue projections and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing, and market trends Identify and utilize talent among team members with focused product and service training along with the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Utilize support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key customer and vendor queries while resolving them in an expedited manner, promoting sustained revenue growth through client retention and the leveraging of cross-sales opportunities Create, implement and achieve marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation, cost control, networking, and staff success Develop and maintain a strong working knowledge of respective products / services and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions and guidance as well as adhering to all related laws, policies, procedures and guidelines Act as a liaison between clients, vendors, sales and support staff, and executive management

Designed electronic file systems and maintained electronic and paper files.Handled all media and public relations inquiries.Maintained the front desk and reception area in a neat and organized fashion.Served as central point of contact for all outside vendors needing to gain access to the building.Facilitated working relationships with co-tenants and building management.Made copies, sent faxes and handled all incoming and outgoing correspondence.Created weekly and monthly reports and presentations.Organized files, developed spreadsheets, faxed reports and scanned documents.Properly routed agreements, contracts and invoices through the signature process.Managed the day - to - day calendar for the company's senior director.Received and screened a high volume of internal and external communications, including email and mail.Managed daily office operations and maintenance of equipment.Maintained detailed administrative and procedural processes to improve accuracy and efficiency.Coordinated meetings with other department managers and served as main liaison between sales and field staff.Scheduled and confirmed appointments for entire management team.Provided support for CEO and sales team in managing operation work flow.Successfully established effective systems for record retention by creating database for daily correspondence tracking.Developed more efficient filing systems and customer database protocols.Qualified competitive subcontractor bids prior to execution of contracts.Submitted all project closeout documents in accordance with the contract.Assigned projects and tasks to employees based on their competencies and specialties.Accurately provided status information on project progress to the project management.Monitored the safety of all construction activities, making on - site personnel safety the top priority.Acted as the liaison with company safety representatives to promote awareness and understanding of safety protocols.Increased the employee base by 50 % to meet changing staffing needs.Advised managers on organizational policy matters and recommend needed changes.Conducted new employee orientation to foster positive attitude toward organizational objectives.Directed personnel, training and labor relations activities.Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work - related problems.

Project Manager / Compliance Officer — Duties & Responsibilities Oversee daily operational aspects of a fast paced, high intensity financial institution Recruit, train, and direct staffs ensuring they understand the brand and adhere to company policies and procedures Manage compliance with regulatory authorities including the SEC, NYSE, and NASD Analyze financial information and present reports to external regulators and internal management Determine compliance issue severity and escalate to senior compliance officer as needed Conduct internal compliance investigations coordinating efforts between various support services Track and maintain detailed records of all compliance inquiries Direct and contribute to special company projects as needed Responsible for the «I Have a Dream Summer Intern Program» ensuring effective talent recruitment Utilize technical expertise while serving as liaison to technology department Assist with database and hardware management, software training, and computer troubleshooting Aid accounting with budgets, accounts payable / receivable, invoice payment, and vendor negotiations Interact with Board of Directors, Chief Executive Officer, and other key figures on a daily basis Partner with various company lines to assess client interests, market trends, and potential sales opportunities Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Provide administrative support including travel arrangements, scheduling, data entry, and other tasks as needed Represent company brand with poise, integrity, and positivity

Customer Service Representative — Duties & Responsibilities Oversee customer service and IT support across a variety of industries and settings Responsible for 24 hour, 7 days per week help desk management for both clients and team members Utilize interpersonal skills and advanced IT knowledge in service of national and international clients Direct team of IT and customer service professional handling inquiries and escalations in a timely manner Responsible for Level 1, 2, and 3 service across a variety of highly technical IT matters Document customer service activities, update client accounts, and follow up as needed Build and strengthen professional relationships with clients and partners resulting in loyalty and strong revenue Responsible for departmental budget, team workflows, and IT inventory management Hire and train employees in customer service and IT management best practices Manage varied IT projects including migrations, infrastructure development, and network administration Utilize strong abilities and training in Microsoft, Linux, and Apple systems Serve as liaison between multiple departments and senior leadership Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Property Management — Duties & Responsibilities Coordinate regular maintenance and repairs as well as emergency resolution through the efficient management of maintenance team and general / sub-contractors, also participating in restoration and renovation projects to ensure timely completion within designated budgets Develop annual property budget and monitor with monthly variance reports, preparing financial statements and various regular and ad - hoc reports on property status, including occupancy rates and lease expirations Provide relevant oversight and administration to tenant build - outs, utility service termination and transfer, supply purchasing, and building consolidation processes Support firm management to aid in effective customer service, maintenance, and general property operations, delegating important tasks and assignments while overseeing all critical management aspects Organize, manage, and execute all aspects of the lease process, facilitating the ease of operational aspects as well as price / term negotiations, rental agreement reviews, rent collection, impounds, and tenant eviction as necessary Generate increased revenue through tenant referrals as well as consistent lease renewals through effective service and timely issue resolution Identify and develop talent among hired staff and property personnel, utilizing focused training efforts within a performance - based work environment designed to utilize the critical strengths of assistants, supervisors, and techs Provide continuous assessment of property usage and needs, while furnishing oversight and guidance regarding effective preventative maintenance programs, renovation considerations, and cost reduction / control measures Maintain a strong working knowledge of the leasing property, respective marketplace, and general economic trends Act as a liaison between clients, vendors, sales personnel, support staff, and senior management to facilitate information flow and drive operational efficiency

Professional Duties & Responsibilities Responsible for company customer service departments across multiple fields Hired, trained, directed, and reviewed customer service representatives Directed call center ensuring professional and efficient operations Increased company efficacy through the establishment of best practices Ensured professional and timely response to customer service inquiries Maintained extremely high client satisfaction rate resulting in repeat business Authored and presented customer service, finance, and personnel reports for senior leadership Tracked daily, weekly, and periodic customer service interactions Handled financial transactions including credit card payments, declines, and collections Resolved shipping, warranty, and product operation inquiries Oversaw the creation, update, and maintenance of client information database Maintained working knowledge of company products and services to best assist clients Built long - term relationships with employers, piers, clients, and industry leaders Assisted various company departments with special projects as needed Fostered an atmosphere of respect and dedication to company goals Performed all duties in a professional, positive, and timely manner

Financial Manager — Duties & Responsibilities Oversee multiple automotive corporate client portfolios, conduct risk analysis, and perform audits Direct corporate loan process and ensure that client collateral is sufficient in cases of default Investigate client credit rating and determine worthiness of consumer credit applications Recruit, train, and manage team of auditors and financial advisors ensuring professional operations Responsible for department budgets, project timelines, and team workflow Perform reviews to determine appropriate employee compensation, recognition, and disciplinary action Serve as a liaison between bank and clients, partners, outside vendors, and community leaders Present reports regarding audit findings, market trends, and client financial health to senior leadership Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study industry literature to become an expert on products and services Direct sales operations for 35 + car and recreational vehicle dealerships throughout New England Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Represent company brand with positivity, professionalism, and dedication Consistently recognized and promoted for excellence in management, service, and performance

Sales Management and Business Development — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while overseeing sales and marketing operations, executing critical business development functions, and both managing and leveraging key business, client, and vendor relationships Perform needs - based analyses and situational assessments to develop, market, and improve products and services, generating increased revenue through improved close ratios with customer - focused and consultative sales strategies Collaborate in all phases of strategic business planning with other senior - level management personnel, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing, and market trends Identify and utilize talent among team members with focused training, targeted professional recruitment, and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install sales, marketing, and support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention and the leveraging of related business opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation and cost control Develop and maintain a strong working knowledge of respective products, services, and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Utilize familiarity with various marketing media, technology applications and software, compensation arrangements, budget operations, quality assurance processes, and territory management Act as a liaison between clients, vendors, sales and support staff, and other members of the executive management team