Sentences with phrase «training on conflict management»

This study examined the influence of conflict management training on conflict management style.

Not exact matches

Bolstering professionalism, morale, and confidence by offering trainings on topics such as communications, cultural differences, conflict resolution, marketing, advocacy, customer service, and financial management.
The Director (Special Duties) in the Federal Ministry of Budget and National Planning, Olukayode Adeniran, gave the assurance while delivering a goodwill message on behalf of the minister at a training workshop on «Leadership and conflict management» for the chairmen of the Forum of State Independent Electoral Commissions of Nigeria.
It involves 32 hours of training over one semester, addressing topics such as understanding personality types and conflict management focused specifically on the research environment.
Ms. Kaufman mediates two - party and multi-party disputes, coaches managers and employees on improving communication and conflict management skills, and provides training in basic and advanced communications, interest - based problem solving, facilitation, and conflict management.
The Center offers an opportunity to work in a variety of areas: Training and Education: The Center offers informational and skill - based training workshops on topics including conflict management, communication skills, basic mediation skills, advanced mediation skills, interest - based problem solving, and representing clients in meTraining and Education: The Center offers informational and skill - based training workshops on topics including conflict management, communication skills, basic mediation skills, advanced mediation skills, interest - based problem solving, and representing clients in metraining workshops on topics including conflict management, communication skills, basic mediation skills, advanced mediation skills, interest - based problem solving, and representing clients in mediation.
He is currently a Senior Fellow at the Center for International Development and Conflict Management, University of Maryland, where he develops training programs and consults with corporations and government agencies on ethical standards.
BEL AIR, Md. — Pet Store Pro, the free online training program created by the Pet Industry Distributors Association (PIDA), has added a new course focused on conflict management.
KEY QUALIFICATIONS • Over nine years of experience in retail management • Highly skilled in managing retail store operations in a smooth and organized way • In - depth knowledge of raising store's profits by attracting shoppers and providing excellent customer services • Hands on experience in training salespeople and monitoring inventory • Exceptional computer skills including ERP and retail software • Demonstrated ability to resolve conflicts among personnel
There is a lot on the plate of a human resource associate who has to handle all the details of hiring and training, benefits administration, conflict management and even payroll functions.
PA Reps for staff development and growth opportunities * Plan, assign, and direct work, appraise performance, reward and discipline employees, address complaints and resolve problems within the team * Assist in the hiring process * Assist in the preparation of performance reviews * Deliver performance reviews in conjunction with the Prior Auth Manager * Meet monthly with each staff member to go over performance status * Assist with training as needed * Lead weekly Team meetings with staff to keep them informed of changes to policy and procedures and corporate communications * Meet with the Prior Authorization Management team weekly to report on clinical call center performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the Team.
Seasoned professional focused on training, project management, leadership development, conflict management, mediation and diversity primarily geared towards higher education.
Tags for this Online Resume: Tampa, Employee on - boarding, Conflict management, Data entry, HR best practices, Orientation, Training, Development
Logistics Director — Duties & Responsibilities Oversee daily operations, logistics, inventory and property valued at more than $ 100 million Train, direct, and review large staffs ensuring they adhere to proper policies and procedures Determine schedules, workflow, and project estimates resulting in timely and effective operations Set and strictly adhere to departmental budgets and timelines Utilize Property Book Unit Enhanced (PBUE), Storage Inventory Management System (SIMS), Fleet Management System (FLMS), Force and Asset Search (FAAST), and International Merchant Purchasing Authorization Card (IMAC) and other inventory management and logistics tools Coordinate shipping and receiving resulting in timely and on budget operations Serve as technical advisor to junior and senior team members Build and strengthen professional relationships with coworkers, supervisors, and partner agencies Study internal literature to become an expert on products and services Investigate internal conflicts, production errors, and other issues and determine remedial measures Create and implement staff development programs enhancing team skill sets Consistently promoted due to excellence in management and dedication to company mission Represent company brand with poise, integrity, and Management System (SIMS), Fleet Management System (FLMS), Force and Asset Search (FAAST), and International Merchant Purchasing Authorization Card (IMAC) and other inventory management and logistics tools Coordinate shipping and receiving resulting in timely and on budget operations Serve as technical advisor to junior and senior team members Build and strengthen professional relationships with coworkers, supervisors, and partner agencies Study internal literature to become an expert on products and services Investigate internal conflicts, production errors, and other issues and determine remedial measures Create and implement staff development programs enhancing team skill sets Consistently promoted due to excellence in management and dedication to company mission Represent company brand with poise, integrity, and Management System (FLMS), Force and Asset Search (FAAST), and International Merchant Purchasing Authorization Card (IMAC) and other inventory management and logistics tools Coordinate shipping and receiving resulting in timely and on budget operations Serve as technical advisor to junior and senior team members Build and strengthen professional relationships with coworkers, supervisors, and partner agencies Study internal literature to become an expert on products and services Investigate internal conflicts, production errors, and other issues and determine remedial measures Create and implement staff development programs enhancing team skill sets Consistently promoted due to excellence in management and dedication to company mission Represent company brand with poise, integrity, and management and logistics tools Coordinate shipping and receiving resulting in timely and on budget operations Serve as technical advisor to junior and senior team members Build and strengthen professional relationships with coworkers, supervisors, and partner agencies Study internal literature to become an expert on products and services Investigate internal conflicts, production errors, and other issues and determine remedial measures Create and implement staff development programs enhancing team skill sets Consistently promoted due to excellence in management and dedication to company mission Represent company brand with poise, integrity, and management and dedication to company mission Represent company brand with poise, integrity, and positivity
Director of Human Resources / HR Consultant — Professional Duties & Responsibilities Oversee the planning, direction, and management of all HR - related activities including staff recruiting, candidate tracking, personnel screening and testing, and hiring processes in accordance with Affirmative Action and Equal Opportunity Employment regulations Support senior management to develop and maintain personnel policy and ensure compliance with all standards, authoring and implementing new policies and procedures as needed along with creating HR procedure manual Serve as lead analyst for compensation reviews, performance and pay - scale benchmarking, market studies, and salary structure decisions, also creating organizational / staff planning charts for all departments and all positions Create and deliver firm - wide staff new - hire orientation, training and development programs, and performance evaluations utilizing a competency - based appraisal system which leads to focused training and development programs based on common and individual areas of performance deficiency Manage all aspects of workers compensation and unemployment claims on behalf of employer, attending hearings and participating actively in all related meetings Hold responsibility for all benefit negotiations, administration, and plan reviews, promoting compliance with and effective execution of IRS / DOL regulations, ERISA, HIPPA, and all audit - related processes Implement and sustain safety programs while performing regular safety - policy trend analyses to identify critical issues, developing corrective action plans to ensure compliance with applicable safety, health, and environmental regulations including OSHA and other applicable laws Consult with management regarding employee - and labor - related issues to resolve conflicts in a professional manner, conducting grievance hearings and negotiation agreements with worker representatives within the provisions of any applicable contract Provide relevant guidance and administration to the development of human resources site on firm intranet, housing online - employment forms, manager resources, job postings, and HR - related forms and documents Develop valuable staff relationships to improve workplace morale as well as maintain positive business relationships with all related brokers and vendors
Investigations and Law Enforcement — Selected Duties & Responsibilities Build and implement investigations programs and security solutions to enable effective organizational administration, threat detection / elimination, conflict / issue resolution, and other critical discovery functions Utilize various technical applications, including cameras, A / V equipment, transmitters, recorders, and bugs, to generate valuable information and isolate parties responsible for criminal and civil malfeasance Create issue and security reports to enable development of new policies and procedures aimed at preventing further wrongdoing and protect valuable resources team Integrate investigative principles into corporate strategic mission, ensuring management and program accountability, proactive prevention of discrimination, case efficiency, and legal analysis Perform security and crime analyses of firm infrastructure against related compliance requirements as well as on - going vulnerability assessments to continuously mitigate risk Develop investigatory standard documents to serve as guide and rules resources to promote fair and legal probes Supervise related departmental staff, including performance plan development and assessment, technical oversight, personnel recruitment and training, staff discipline, and other pertinent functions Work as a member of the corporate incident response team in the execution of all related tasks, including incident response plan development, damage minimization, resource restoration, and firm integrity protection Communicate all issues and user feedback to members of management, law enforcement professionals, and other interested parties, generating situational reports and follow - up recommendations based on investigatory results Maintain a strong working knowledge of all software, hardware, applications, techniques, trends and other critical tools which aid in effective investigation React quickly based upon limited and confidential information, drawing upon extensive police and military experience in tense, complicated situations Collaborate in the preparation of necessary legal documents, including search and arrest warrants Assist management with various other duties as assigned
Professional Experience JP Morgan Chase (Tempe, AZ) 3/2006 — Present Assistant Vice President — Prime Securitized Collections (4/2010 — Present) • Recommend and implement specific procedures to ensure maximum effectiveness and efficiency of service, while establishing efficient operational policies, technological support systems and budgets • Assist in long - term strategic planning for related departmental section, ensuring the attainment of all departmental goals through detailed reporting, trend utilization, and performance tracking • Hold responsibility for the compilation and analysis of statistical data relative to unit productivity, monitoring live calls and providing feedback to staff, coaching, and issue resolution concerning collection and loss mitigation activities • Manage various teams of supervisors, including personnel issue resolution and functional task delegation • Utilize exceptional problem solving abilities while dealing with conflicting financial and personnel variables, developing and recommending viable courses of action as required • Ensure timely performance management of all staff, communicating expectations and closely supervising job functions • Travel to Manila to train staff on loss mitigation processes, train supervisors on procedural adherence, develop customer satisfaction, negotiations, and conflict management documents, and facilitate training class utilization
Balancing the needs of these children against the mandate to educate and now to meet academic standards set by state agencies is a formidable task, and schools are finding their curricula bulging with special units on what are sometimes seen as nonacademic and irrelevant frills — social skills training, anger management, conflict resolution, and safe sex, to name a few.
Healthy marriage grantees will provide a range of services including education in high schools on the value of marriage, relationship skills, and budgeting; parenting skills, financial management, conflict resolution, and job and career advancement; and premarital education and marriage skills training for engaged couples and for couples or individuals who are interested in marriage.
CARE focuses on acceptance and empathy training, while PREP focuses on communication style and conflict management.
On the other hand, as we have been trained as Gottman therapists, being mindful of the times that one's partner remembers, comes on time, or cleans up, and then expressing appreciation for these actions, is predictably more likely to be a winning strategy for closeness and conflict managemenOn the other hand, as we have been trained as Gottman therapists, being mindful of the times that one's partner remembers, comes on time, or cleans up, and then expressing appreciation for these actions, is predictably more likely to be a winning strategy for closeness and conflict managemenon time, or cleans up, and then expressing appreciation for these actions, is predictably more likely to be a winning strategy for closeness and conflict management.
She has conducted training for hundreds of teachers and health professionals and has run seminars on: helping students at risk with their behavioural problems, classroom management of students, bully - proofing children, helping kids cope with conflict, and improving teacher - parent relationships.
She has conducted training for hundreds of teachers and health professionals and has run seminars on: helping students at risk with their behavioural problems, classroom management of students, bullyproofing children, helping kids cope with conflict, and improving teacher - parent relationships.
He has organized statewide training conferences on alternative dispute resolution and case management for high conflict families.
In this role, he developed and conducted a series of seminars and training sessions for corporate customers on topics such as work - life balance, stress management, managing change and transitions, communication, conflict resolution, dealing with difficult people, substance abuse in the workplace, and teamwork.
Classes are taught by trained facilitators and focus primarily on teaching couples and individuals communication and conflict - management skills.
It is a one - on - one process in which a trained coach assists people to effectively manage their interpersonal disputes and to gain increased competency in their conflict management skills.
Anchor Counseling also offers training and consultation to churches on a variety of topics including premarital counseling, parenting issues, conflict management, and marriage seminars.
Tailored training on topics such as communication, conflict resolution, stress and time management and leadership are available.
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