The California Department of Insurance also weighed in on the issue in an advisory letter it sent to the CPUC before its final decision: «Based on informal conversations with TNCs and auto insurers, we understand that personal lines auto insurers have both paid claims and denied claims when drivers with personal lines insurance were
transporting a passenger referred by a TNC.»
Buses (including public transit, shuttle, tour, charter and school buses) are what is known as common carriers, which
refers to any vehicle licensed to
transport passengers for a fee.