Sentences with phrase «trouble ticket support»
Oversee the SEIBEL trouble ticket support web system and resolve or distribute over 100 service request and activities a month
http://www.jobhero.com/ Not exact matches
Buoyed by hearty critical support, 3D ticket premiums and enormous fan - ticipation, Disney's May 6 release should have little trouble outperforming 2014's «Captain America: The Winter Soldier» ($ 714 million worldwide) and could land in roughly the same commercial arena as the «Avengers» pics, both of which earned north of $ 1 billion globally.
I know a lot of self - publishing authors who are having trouble supporting their families and they see their book as their golden ticket: publishing advice can turn into financial planning advice, and I don't gamble with people's lives.
Your desktop support technician resume should get attention like a neon trouble ticket.
Prepare comprehensive trouble tickets that detail problems and support accurate tracking of trends.
Tracked all service requests and trouble tickets using Remedy and escalated all issues requiring Tier 3 support
Provided SharePoint administrative support to Core Brokerage Solutions organization (approx. 300 + users); respond to trouble tickets related to SharePoint 2003 and Microsoft Office SharePoint Server (MOSS)(i.e. create and manage SPS and WSS sites, manage permissions, web parts, lists, etc).
Including software hardware support and creating trouble tickets using SAP software.
Spearheaded remote IT help desk support post-acquisition model for SYKES Home by establishing an offshore - centralized help desk and developing processes to remotely provide support, trouble ticket initiation / tracking and escalations for the Work at Home customer service agents.
Provide technical support on daily trouble tickets for 240k users at Houston headquarters and remote locations.
Detail - oriented, with expertise in multitasking, performing service and support functions that include quality assurance initiatives, trouble ticket resolution, and client support resolution.
• Tracked caller interactions in the department's ticketing system, and transferred open trouble tickets to second - tier support teams.
IT Support Engineer — Ellis Memorial Hospital — Sacramento, CA — February 2015 - present • Provide desktop support for more than 300 doctors, nurses, and hospital technicians • Maintain and troubleshoot network of 500 computer and mobile devices • Create internal documentation for software / Cloud - based application use • Cable new hospital wing and integrate into larger network, migrating user accounts from previous systemComputer Support Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security guiSupport Engineer — Ellis Memorial Hospital — Sacramento, CA — February 2015 - present • Provide desktop support for more than 300 doctors, nurses, and hospital technicians • Maintain and troubleshoot network of 500 computer and mobile devices • Create internal documentation for software / Cloud - based application use • Cable new hospital wing and integrate into larger network, migrating user accounts from previous systemComputer Support Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security guisupport for more than 300 doctors, nurses, and hospital technicians • Maintain and troubleshoot network of 500 computer and mobile devices • Create internal documentation for software / Cloud - based application use • Cable new hospital wing and integrate into larger network, migrating user accounts from previous systemComputer Support Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security guiSupport Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security guisupport to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security guidelines
Executed trouble tickets and performed desktop support to on - site users, for resolution of PC related issues.
Job Title: Help Desk Support Location: Centennial CO 80112 Duration: 6 months Pay Rate: $ 20 / hr Job Duties: * Working on email escalations, trouble tickets for the order managers, provisioning related...
Take ownership of production support issues until resolution and open trouble tickets with vendor if needed to resolve issues
Experienced in client / end - user support; trouble - ticket resolution and syst...
• Completed 99 % of first tier support trouble tickets with first attempt • Installed and configured over 275 new desktop systems.
Provide support for system enhancement requests and open trouble tickets as required.
Provided Lights Out Operations for Application Services and extensive on and off hour support of Trouble Tickets / Service Requests / Change Controls and Outages.